Opco Skilled Management

If you need to be in a senior living community. Brookdale Valencia s a good place to bed.

Home away from home.

Brookdale has turned into home.

I'm glad to be living here! Clean and friendly.

Staff is very friendly, several have been there for years. Clean environment. Had a few problems with AC, toilets running.. Maintenance fixed right away.. Residents have been friendly and welcoming.

No real complaints truthfully. [name removed]very happy with her accommodations and choice to live there. I just spent the last month there helping her recover from a recent hospitalization and get moved in to her apartment and was pretty impressed with Hallmark overall. Nicely maintained, friendly community and lots of services available to her that make her life easier. Would happily recommend to new prospective tenants.

The facility is affordable. The location is in a really tough neighborhood. Security is good. Food is above average.

What our family likes the most about the Brookdale Valencia community is the friendliness of the staff. Also the orientation with assisting the elderly but also allowing independence. The staff do recognize the residents as well.

I love the community and the staff. they do a good job and are always nice. I have made a lot of new friends. I am happy here.

The community is reasonably priced, well-kept, safe, and comfortable. The staff is very friendly and accommodating, although it's a larger facility, so the staff-to-resident ratio is a little low in assisted living. A smaller community may be a better option for someone with significant care needs. The independent living part of the community was terrific. They also have a fully furnished respite care apartment that was incredibly helpful for a short-term option.

It's friendly and welcoming.

I have had great times and some not so great but overall I've enjoyed my stay at Brookdale and the people.

They have friendly satff, and good food.

I do really like the grounds here they are really well kept and I do like the dog park. It is extremely expensive but you do get a lot of services

From my family member's perspective, some of the nursing staff are not as friendly, and it's hard to get any answers from anybody. But I know there are many factors going into that - things like staff shortages and Covid going on.

I love it here it is beyond my expectations when I decided to come. I adore the people here everyone is very sweet to me. I think that meals are well done. Housekeeping does a decent job. I have no criticism.

We toured at Brookdale, and really liked the community. It was actually cheaper in price than some of the other places we saw, but it's also a very large community. We knew that my loved one wouldn't be comfortable in such a large place.

My mom chose this place for herself and it was honestly because of the price. Of all of the other places that she had taken a look at, this one was about $500-600 less in price. The staff is very easy and outgoing, and they seat you quickly in the dining room. The living services director is very bubbly and outgoing as well. They allow my mom to have her dogs with her and even offer to take them on walks. The communication with the staff is good; as long as you communicate what you need, they’ll respond. With that being said though, we are still having a bit of an issue getting a parking space for my mom and trying to get the front desk to move quicker is difficult. They’re busy and I know they’re a large facility, but it’s been 3 weeks. Everybody seems pretty positive but there is one particular individual at the front desk that kind of runs at his own pace. These are elderly people and they need support and reinforcement and anytime I’ve talked with him, I didn’t get the impression that he cared. It took 3 days for them to give my mother a key to the front door and a couple of days later she accidentally lost it. When I tried to speak with the man at the front desk and tell him what happened, he started berating me and giving me the 5th degree about it, saying “we’re going to have to have a talk about this because it’s not safe for that key to be lost.” My mother is in her 80s and she did not intentionally lose that key. That’s the only issue I’ve seemed to have when it comes to the staff there. The facility itself is very clean and well maintained. They clean her apartment every other week and she has a trash chute on her floor so she’s able to take her trash to the elevator area where the chute is and just drop it down. She has a washer and dryer in her apartment (that she purchased) and does her own laundry. The food is pretty good. Most of the time they’ll have 2 set items on the menu, but we’ve learned that they always have standards like hot dogs, hamburgers, and tuna salad (just to name a few). They serve healthy portions, I think, not too big and not too little. They offer out of this world sugar-free pecan ice cream too! And sometimes the food staff will have meetings with the population to get ideas of what they would like to eat and see on the menu. There are tons of activities that they offer and they have something going on all the time. My mom doesn’t participate much right now, but they have field trips every week and every Sunday they’ll load up in the bus and just go for a drive. There are wheelchair exercises and aerobic pool sessions 3 times a week. All of the other residents seem to be very pleasant to be around and active. They even have a welcoming committee that came to my mom’s apartment and gave her brochures and spoke with her about what the community had to offer. Overall, I would recommend this place for others that are looking for the same type of life style for themselves or their loved ones.

I chose this place because A Place for mom Is a great referral service. The staff is very friendly and caring. The food is tasty but same things over and over. I've played bingo and looking for more activities now that I'm settling in. The grounds are well maintained. The maintenance have been a huge help hanging up mirrors and some paintings for me.

For the price of living at this community it has been a good deal. My mom really likes the community and she has been great since moving in. She likes the meals and activities. Her choices are favorable and I would recommend this community to family or friends.