Opco Skilled Management

Las cruces village just sold. Workers are all over the place. The 1bdr is roomy enough, however there is very little storage. I have not seen the 2bdr. Have not met the new administrator. When there is a need for repairs they seem to address it quickly. The staff has been very kind and helpful. For unassisted living, each apartment has a full kitchen, which we use. Must provide your own microwave If you choose to eat in the dining room you are charged for each meal and then the residents are given a bill monthly. This makes it difficult to manage a budget. We didn't particularly care for the food but i hear it's popular. Las cruces village provides cable but it's spotty because there are new cables being installed. There is a nice indoor pool and 2 jacuzzis. My sister has been ill so we haven't done many activities. The weather beats the heck out of oklahoma though.

The Staff are very helpful. The apartments are good sizes. My mom has everything she needs. I would recommend them to others who are searching for senior living for their loved one.

I would highly recommend it. A Place for Mom helped me find a place for my husband and a place for my mother. It helps so much at a frustrating place in one's live as A Place for Mom already has recommendations and helps cut down the frustration one is already going thru trying to find placement for a loved one.

The staff (administration) were very informative on all aspects of the facility. Nice well maintained place. However I think they charge a separate fee for transportation to Dr appointments. This is based on reports from other residents although I haven't verified it.

Great community my wife loves it. The care and food, stood out the most.

I have really been blessed by the friends I have met here. The staff is very nice and helpful. The apartments are very nice and big enough for what most of our needs. They have plenty of activities for us to enjoy.

The manager, housekeeper, cook and maintenance are all kind helpful, and patient. There are nice out seating areas, including a pergola, surrounded by rose bushes. There's a rideshare company that comes right to the door with a handicap accessible van for those don't drive or are disabled. There's also a van that takes residents to the supermarket once a week at no charge.

Before I moved in I made a list of the plusses and minuses of moving here. The list of plusses was more than twice as long as the minuses. The central location is a big plus. It is a small community and people are most friendly. I am glad I moved into Windsong Retirement Villas. I have lived here four years now.

My mom was a resident of the memory care unit, the staff was friendly, and caring, with the residents. [New resident] the director was extremely knowledgeable, and personable. The meals they prepared were very good and plentiful Unfortunately my mom passed within 2 months of residency, yet we are very grateful for the care she received. The facility is somewhat dated, but kept tidy and clean.

All professional and personal

It's a very nice community. Great view and great value. My father is very pleased with everything. I would recommend to others.

What I really like most about The Village is the location, the friendly and caring staff people - the other residents and staff. Based on my experience so far I would recommend this community to other families.

Overall The Village at Northrise has worked out great for us. The staff seem to be caring, and we've had no issues.

The Village at Northrise is a very inclusive and welcoming place. They especially make sure that new residents are included and able to make connections with the other residents. They make sure that our loved one is eating, and will even bring her meals if she hasn't made it to the dining room. And on top of that, they'll come back after a little while to make sure she did actually eat, which I really appreciate.

All the caregivers were loving and caring and really worried about the residents. They keep them busy. They did not let residents lay in the chair or bed all day, they keep activity goings all day. The brought in storytellers, musicians, singers, and played games, puzzles, and bingo. I liked going there, it was awesome. My father's wife was there and he enjoyed visited everyday and socializing there as well. The food was good. They provided very nice meals that were well balanced , warm, and on time. When it came to meals ,the residents sat at the same table with the same people, and the staff always honored and celebrated resident's birthdays.

The facility was beautiful. The memory care section was bright and activities were going on for the clients. The staff knew the clients and spoke with them with respect.

It's been a good experience, I moved my mom to The Village At Northrise. Things are fine and she is doing real good. The staff is very friendly and they treat my mom well. It is a good community. My mom does not care for the food a whole lot.

I would highly recommend the community to others. The head of nursing is outstanding. The rest of the staff is caring. There are some meals my loved one enjoys, there was a time the community provided sandwiches for two nights in a row for dinner.

Currently my mother is a resident, she has been there about a year. She was transferred there from the skilled nursing center . Her current room is ok but she has been having issues with her air conditioning and sometimes the food is not appetizing. Adding to this issue is that we were advised the maintenance employee is no longer working there, and medical staff were not familiar with how to fix the issue. In addition, there is constant issues with the TV service and no reason or estimated time frame is provided for repair. This is unacceptable. Her total income goes to her medical bills and rent there . The staff has been very kind and helpful. The corporate office staff is at times difficult to get a hold of, and return calls are not consistent and on occasion, not at all. Things and staff do need improvement but what it does provide helps families in these circumstances.

For the most part, my loved one was treated and taken care of very well and had a very nice room. I did have some concerns with professionalism and felt that certain conversations involving staff were inappropriate. When my loved one experienced a significant change in health and required a higher level of care elsewhere, I was disappointed with how the transition and move-out process were handled. The communication regarding the notice and financial expectations felt insensitive given the circumstances. Overall, there were positive aspects of the care, but I believe communication and professionalism during difficult situations could be improved.