Opco Skilled Management

Overall The Village at Northrise has worked out great for us. The staff seem to be caring, and we've had no issues.

The Village at Northrise is a very inclusive and welcoming place. They especially make sure that new residents are included and able to make connections with the other residents. They make sure that our loved one is eating, and will even bring her meals if she hasn't made it to the dining room. And on top of that, they'll come back after a little while to make sure she did actually eat, which I really appreciate.

Brookdale is a clean, friendly, and overall great place. It's a wonderful place with great food. The people are very nice there. The staff are regulars and have been there a while. I've told a few ladies at the church about Brookdale. I let them know that it has everything they'd need if they decided to leave their home. My loved one has a personal preference of spending a lot of time in her room and coming down for the exercise classes. They offer a lot of different activities for everyone to participate in. They allow pets and her apartment is a studio with plenty of room for her. She has a couple dressers, a chair, a table & chair set, and a kitchenette. I would absolutely recommend Brookdale to other people. In fact, my uncle in Montana lives in a Brookdale community and loves it there as well!

Brookdale Valencia is very helpful. They helped us through the entire process from start to finish and during the transition. The staff are very responsive to questions or concerns that the family may have. Exercise programs, socials, and more are some activities available for the residents to participate in if they would like. The food is enjoyed by my loved one here.

I have only been here for three months and so far I love where I am. I am in the right place, in the right apartment on the right floor. I love how big my apartment is and I have made a lot of friends. I has been a great experience, everything here is so nice, and the staff members are very kind and just nice to us. Brookdale Valencia is the perfect fit for me, I can relax, I'm laughing more, and its just a huge relief.

The staff at the community was very attentive and wonderful. Their meals and dining service was excellent. The nursing staff would be a five out of five especially the manager and her right hand person. They really worked well with us and went above and beyond. The manager was also very friendly towards us.

Everyone on staff is very attentive, the caregivers make you feel like they have the time to sit and listen to you even when you know they are busy.

Everybody has been treating me really well. Now that I have been here I am learning the routine. Very good staff I enjoy every one.

On behalf of [name removed], I have been here 4 years, during this trip I have experienced a lot of time in the front office. My feeling of the current director is unquestionable. She performs her duties without question. The best she can do. She has precautioned us from suffering this virus and we all grateful for that!

I have lived at Brookdale's Independent unit for six years, since 2014. I find it secure and comfortable with a beautiful apartment. The food is tasty and healthful. Before the pandemic, we had been visiting entertainers, including a classical pianist. The people are friendly and help each other. No one has caught the virus here - good administration.

All the caregivers were loving and caring and really worried about the residents. They keep them busy. They did not let residents lay in the chair or bed all day, they keep activity goings all day. The brought in storytellers, musicians, singers, and played games, puzzles, and bingo. I liked going there, it was awesome. My father's wife was there and he enjoyed visited everyday and socializing there as well. The food was good. They provided very nice meals that were well balanced , warm, and on time. When it came to meals ,the residents sat at the same table with the same people, and the staff always honored and celebrated resident's birthdays.

While looking at other locations for my love one I thought that this place is really nice and their staff team is really helpful. I was very happy with my first initial visit to tour around their facility. When it comes down to it, the only reason why we went with another property was because the location was more convenient. However, I know that they are capable of caring for their residents. I would still recommend them to families in that area.

We toured this community.and were happy with the staff who were able to assist us with the questions that we had on the care that is offered. We liked the cleanliness and the environment. The menu was appearing. and the activities are offered. We would recommend this community for other families and there loved ones.

My mom's room is always clean as is the community itself. The facility interior is old but in good shape and well kept. There is now all new staff and we were told that the new ownership is working on updating things. The new Director is doing a pretty good job in keeping us informed about all the new changes going on as well. They were having an air condition problem so they brought in window units while they were repairing the air. The staff is very caring and they try their very best. If there is a problem they call me right away and inform me about the situation I have eaten there two or three times and the food is pretty decent Cafeteria style and it varies, they have a menu that you can order off right then and there. Activities - my mom is not much of activities but they do encourage her and they do offer a wide variety. I do feel that when you have your first orientation they should go over the handbook with you and explain how certain things like doctor appointments must be scheduled in the AM and orientation would be best when a loved one first move in a sit-down situation. When I took the tour a lot of residences introduced themselves to me and told me that it was a "great place" many are professionals such as teachers living there and it is Best Value in town. I would definitely recommend Brookdale Valencia to friends and family.

All is well for my dad. It is a clean facility with great staff who are providing good care. He is satisfied with the meals. They have activities available for those who wish to participate.

I like this community. And the staff are caring and attentive to my needs. The variety of the meals is outstanding and healthy. I like that they offer a lot of activities for me to participate with the other residents. The community is very clean and this is a nice place to live. I recommend this community for the great value that is offered and the care to other families.

My mother is still adjusting to all of the changes and things that have been going on since she moved to the Brookdale Valencia. The place itself is very nice and all of the staff are accommodating. They have a physical therapist on site as well. The food my mother thinks is very good. So far, everything is going well.

The facility was beautiful. The memory care section was bright and activities were going on for the clients. The staff knew the clients and spoke with them with respect.

My loved one really loves this community. They are very good at communicating any changes in my loved one and keeping me updated. The community is always kept clean and neat. They offer a good choice of food and my loved one loves the cook. I would recommend people to this community.

I first toured this facility back in 2006 when I was trying to find a place for my mom to live. Unfortunately, they don't accept Medicaid, so I had to choose a different facility. Now 10 years later, I came back to this facility (after looking at many others) to consider a place for my dad and his wife (step-mother). I liked it back then, and I like it even better now since it's been updated. This is an older facility in the SE part of town, but it's very well maintained, very clean, has great staff, and has a hotel like feel to it that seems very homey and comfortable. My dad is super picky about food, but raves about the food choices in the dining room, and the chef's desire to prepare food that is appealing to all tastes. That in itself is a miracle, because I anticipated that this would be the toughest part of his adjustment. I guess I didn't need to worry about that after all. Staff is exceptional. All are friendly, attentive, and enjoyable to interact with. You can tell that they like working here. The Albuquerque metro area is experiencing strong growth in the assisted living market with many new options having recently opened, or about to open. No doubt, retirees are attracted to the high desert climate and abundance of sunshine. This particular facility is well worth checking out even though it's a bit older. It's close to hospitals, including the VA Hospital, the airport, and many dining and shopping options are only about a 10 minute drive away toward Uptown and Coronado Shopping malls.