Opco Skilled Management

I toured this community while looking into care options for my brother. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. This was a little out of the way for our family so we ended up selecting another community, but this is somewhere I would have felt comfortable placing my brother.

This place was definitely the best fit for our dad. The staff was excellent, the tour was very comprehensive and we were very satisfied that the care provided for dad would be excellent. The person who originally was supposed to give us the tour was not available and so the director stepped in and took the time to answer my many questions about care and price. I am an RN and am not easily persuaded by anyone's words that healthcare services are going to be delivered well or safely. This place has it all, multiple nurses stations, wide hallways, handrails everywhere, elevators, good food (we ate lunch there) and lots of support staff. The place was clean and most importantly the staff genuinely seemed to care about dad, I can't say that about the other four places we visited except perhaps one. I spoke with multiple residents and all of them had nothing but good things to say about this place. Finally, the price, it was more affordable than any of the others and offered more services. It has now been almost three months since dad moved there and he has nothing but good to say about this place. A+ in my book and believe me I am a hard sell.

It's been a good experience, I moved my mom to The Village At Northrise. Things are fine and she is doing real good. The staff is very friendly and they treat my mom well. It is a good community. My mom does not care for the food a whole lot.

All the feedback that I have gotten from my loved one and family members about the Brookdale Valencia has been good. They have been very accommodating, but I think that the food served there is just alright.

My dad really likes it over there and he likes the fact that he gets three hot meals a day and gets to talk to interesting people. The people that are there take time to listen to him, but they never make him feel like they don't have time for him.

We love this facility!! Everyone is so friendly, it was super clean and they have many extras that we were not expecting. We feel that my sister will be very happy there. She was with us on the tour and was impressed also because she can take her kitty.

Brookdale Valencia has been an excellent choice for my parents. They are both 89 and somewhere in between independent living and assisted living. Having assisted living in the same facility was a plus. The staff is very welcoming and so kind, they really do care about the residents. There are many activities available. My folks are getting accustomed to participating, they've been fairly isolated for many years. They like their privacy, they can be on their own in their apartment. They really enjoy the morning exercise class. In-house nursing and personal assistance staff have been outstanding. It's a huge adjustment for my whole family and there is support when we get overwhelmed. It's a very compassionate environment. Mom had a fall and a near-fall within the first few days, and she had help immediately. Perhaps that's the most important feature, she had help immediately.

The lady that I met with at Brookdale Place at Valencia (her name was Roberta) was excellent in helping me. Irene was very helpful as well. So was the front staff. Everyone there was wonderful. The residents there are very safe (which was a concern for me). My dad loves it there! It has been a really good experience and we are very pleased.

We toured this community when we were looking into care options for our loved one. This was a very nice looking community, and right when you walked in you could feel the warm friendly atmosphere! During the tour I saw plenty of residents out enjoying themselves and socializing, and the staff all seemed caring and responsive. Unfortunately they do not provide memory care here, and we didn't want to have to move my loved one again when the time came. Overall this a great looking community, and definitely worth a look!

Everything at this community was good. Brookdale Place is a clean community. The staff was friendly. We were okay with the value they offered. The activities and the care services were enough to meet our needs.

It is such a great place! We appreciate everything they do for my loved one! He says the great food is very good. We haven’t had any issues with the laundry or with finding a place to park. The best thing is the help they’ve been able to give us. It’s just been great!

This review is for the independent living area. Besides the wonderful social interaction that is possible there, we were pleased that there was Occupational therapy in the bldg for help after my Mom's surgery. The availability of doctor's "house calls" to the resident's room is wonderful. Though the food is very good, dining room service is slow and can be VERY slow at times. This is the only area of improvement I can think of that they need to work on.

We have been very pleased with Brookdale Place Valencia.They have bent over backwards to help us get my family settled in and happy. Steve Tracy stops by to say hi to them and see how they are doing regularly. He has a wonderful personality and always has a smile on his face. My in laws say the food is really good. My mother in law says the clothes dryer in the laundry room takes a long time but what else does she have to do.

It has been such a blessing to us. Everyone is so kind and helpful and treats my mom like family. She loves Brookdale Place at Valencia and loves everyone there. She is doing well. She has had physical and occupational therapy and she's now both walking and eating really well. She is being very well taken care of.

friendly informative staff...had PT program, indoor pool...residents all seemed active and engaged....will bring my dad back to check out...

The care and timeliness of Brent's service to me for my dad was amazing. She sent me referrals, followed up with me and discussed options based on my dad's needs all within a day/24hr period. I was able to find and settle on a place for my dad by the second day. Incredible and loving service. Thanks you Brent.

We had previously visited Brookdale several years before but our loved one was not ready to move in yet. When we felt it was time for her to move to a community we knew where we wanted to go. Brookdale had no surprises and they did a very good job with our loved one.

I enjoyed this facility very much and believe our father would be happy here. Facility was clean and the staff was very cordial and attentive.

older but renovated. I met some residents and they seem pretty happy. they do have on site assisted living and a therapy pool - water aerobics. no studios - all one bedroom, one br deluxe or 2 br.

Good food, good rooms.