Brookdale

The building is newer. Their accommodations were different. One thing I didn't like here was fuse box or breaker box in the apartment, I thought that could be dangerous. I felt the layout was a little confusing they had a small refrigerater and a little microwave, which I thought might be dangerous for her in particular. .

It's a very nice facility, just out of sight in terms of the cost. They charge twice as much as what we are paying now.

It was very nice, but I am glad that we saw it first. It was just very standard, but it was sufficient. The people were very nice. They hadn't made the offer for lunch, so we didn't have the food there.

I want to thank you for all your help. I live out of state and was given your name from A Place for Mom. My mother is my grandmother's caregiver. They are very happy with Wynwood. Grandma is doing well and adjusting to her new home. Thank you!

Very friendly staff willing to listen to your loved ones needs. Daughter shows up at different times to talk to different shift staff. Meals are good, seems as thought they eat a lot. Everyone I talk to is very respectful to both my mother and myself. Considering other places I looked at and with my mothers demenchia this seemed to be the right place for her. It is very close to the daughters house and that was very important. I hope this place works out and we can get adjusted to the new routine. I also wanted to thank the advisor given to us from a place for mom ,she was very kind.

I toured a long time ago, and I didn't check their memory care unit, which I should have. Their assisted living was just fine, but nothing stood out that made me want to go back when we were thinking of looking again.

They were very nice, just out of our price range. It was an older building. We didn't have any terrible feelings about the place, although we did like the more affordable place that we found better. For independent living, they didn't have three hot meals a day included n the monthly rent, which is something that my brother needed.

It was clean and nice, but everything extra was added onto the bill a la carte. The price would keep going up as she needed more things, and I didn't like that. We chose a community that had an all inclusive pricing structure.

It just didn't look like the right environment for my wife. The people in it, there were a lot of them that were way beyond where my wife was in her dementia. They were nice but I knew my wife would have a tremendously difficult time coping with being around those people. It would just not be suitable. Also, they had limited medical facilities. They could get a nurse in if we needed one but we were way beyond that. A nurse on staff would have been better for us.

I wasn't satisfied with the level of care. It was all memory care. There were four units called neighborhoods, and each neighborhood had 16 residents and two caregivers, who were responsible for all the laundry as well as the care of the patients. At the time, my mom could feed herself, but there were some people that needed help and the caregivers were too overwhelmed so some of them would sit there and not eat. There were times that I would come and my mom would have mashed potatoes in her fingernails because they wouldn't remind her to use a fork. I didn't mind that she was eating with her fingers, but it seems like they should have been feeding her finger food. For $6000, it was not what I expected. The building very bright and cheerful, which is why I picked it.

They were pretty much just not the right place. We really felt right at another place. It was clean and the people were very friendly. My biggest concern was that they were constantly calling us. I visited once by myself and once with my dad and they just kept calling us with better deals. I just kind of felt like it was all about the money. I know they were willing to work with us and I think we would have gotten a better price from them but it was also a very dark place. We wanted something more open and bright.

There was water damage here and when we asked about the humidity the man giving us the tour said we must be feeling it from outside. Part of the ceiling had collapsed in the memory care unit. We asked to see one of the resident's room and he said we can't do that. He showed us a transition room and we thought was nice. We liked it because the cost was in our budget but the whole thing with the moisture was unsettling. If he had just taken responsibility instead of saying we must be feeling it from outside I may have felt different. We saw the memory care and it was dark. This woman approached him and she grabbed him like she was scared. I don't know what stage of Alzheimer's she had or if she was just scared. It was a bit uncomfortable for me. I liked the set up of the memory care. They had it set up to draw attention to memories with old popcorn machines and things.

Mom does move in until 11/6, so a little soon to tell. The interaction up to this point has been great. The place is nice and clean, and the staff friendly and helpful. The exterior is getting a face lift. We think the inside need it as well. Popcorn ceilings, outdated cabinets and counter tops; etcse for the common areas as well.

We looked at this one but the cost was much higher. I thought it was cuter on the outside than on the inside but the people were very nice. We never had anyone live there so we didn’t experience them but they said they had activities available.

My mom is there. Her room is generally clean except they don't do a good job vacuuming so other than the carpet in her room the place is clean. The staff is very nice. I think all assisted living is extraordinarily expensive and Emeritus, from what I can see, is the least expensive of anything I have been able to find. All of it is overpriced but this is probably the best price for what you get. Mom is in what is called a friendship suite. It's basically a 2 bedroom apartment. There are 2 master suites, a living room, a kitchenette, and a little balcony. It's probably 800 or 900sq ft. They charge you for the room and then they charge extra for care. There are 5 levels. She went in as a level one and then they moved her to a level 5 without talking to us. Ultimately they dropped her to a level 3, which is still too expensive. The care has been sufficient as far as I can tell. She got off the bed and got into her wheelchairs and the gal was shocked. She didn't even know she could stand up! Why doesn't she know? She's been helping mom for two months. That disappointed me. I think there's not enough of them and race in and race out. I image that is common but it's still disappointing. I was please when I moved her in because they're clean, friendly, not plush or elaborate in anyway but that's good because my mom isn't either. She fit well into Emeritus. It's clean, spacious, and they have activities.

The care that they show the patients is remarkable. I am very impressed with their caring and affection that they have for them.

The general facility was very nice. I could probably give them a five for cleanliness but as my mother became more ill there were some issues with her cleanliness specifically. The professional staff was very friendly. They aids and so forth were not as friendly. I thought the cost was outrageous but it was comparable to other places. I felt like sometimes she was kind of neglected. Her health went downhill very fast so her level of care increased exponentially. The care was not real good, especially on the weekends when there wasn't a lot of supervisor staff around. They would bring her trays in and sit there for hours and hours and her lunch tray would still be sitting there when I came to visit at four o'clock. It was just messy. I would come in and clean things up. I just didn't feel like they were really very attentive. She never got to take advantage of the activities but they did have nice activities. That was one of the things that sold me on the place.

The main thing I liked was the overall friendlyness of all the staff members that I have met so far. Was very important to act quickly,keep parents together and meet the special needs of Mom. I contacted other places but Sterling House Harbison was so very quick to meet all the needs and had both parents moved in in less than 2 weeks. The staff is so nice and treats the whole family as if we were their own family. Pets are welcome, and i can visit whenever i wish. The only draw backs so far are the inability to accomodate the transfer of cable/phone services properly which comes from administration. Also, the bathroom floor can easily stay wey from showers which is a fall hazard. Mom has fallen twice but not injured. I think staff could encourage more activity for Mom who has dementia and so needs social interaction

This is a lovely, caring place. I have noticed that on the weekends there is not as much staff as other times. This gives me slight concern..

This facility is very attractive, physically, and the people who work there are very very nice, very polite and helpful. In general, however, there seems to be no genuine connection between staff and residents (how could there be? it's a job!) and virtually none between the residents themselves. Perhaps this is an impossible dream. Perhaps it is because all the residents are impaired in some way, or perhaps they're just bored. But I had hoped that my mom would find at least one or two people with whom she might develop a relationship, and that has not happened, after several months of living there. I don't observe anyone trying to make this better, encouraging her to attend events, trying to make introductions or put her together with one or two people in situations that would facilitate friendship. In addition, the activities that were so enthusiastically touted at the start seem to be rather minimal. I expected there would be regular musical events, as advertised, but this has not happened either, even though the activities director is a lovely woman who seems to be trying hard. Perhaps there are no funds for the musical events they touted? So... a bit of false advertising maybe, in conjunction with this just being a really difficult time of life for so many, has left me feeling vaguely disappointed. That said, we have no solid complaints about the management or nursing staff. My mom is well fed, clean and safe... just lonely and unhappy.