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Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

For pricing & availability:
(866) 374-4058
9.2
Review score
78 reviews
Add review
9.2
Review score
78 reviews
  • 5 star
    40%
  • 4 star
    35%
  • 3 star
    19%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
8.7
Review score
28167 reviews
525 facilities
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Brookdale Kenmore
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Brookdale Kenmore
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Diane

Child of resident/client

4.0 out of 5 stars

Accommodating to my dad's needs with hospice

Brookdale was the only facility we could find that would accept my dad while under hospice care and let him live out the rest of his life there in a nice room. His nurse rook exceptional care of him working with the hospice nurses also

Read all reviews

Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

Senior living options offered

  • Assisted Living

Brookdale Kenmore

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Brookdale Kenmore

9.2 out of 10
Review Score78 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.0
Staff
4.5
Meals & Dining
4.3
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Brookdale Kenmore with 9.2 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale Kenmore has 78 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 78 reviews

Last Updated: 10/16/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Diane

Assisted Living

Family/friend

October 16, 2026

4.0 out of 5 stars
Verified Review

Accommodating to my dad's needs with hospice

Brookdale was the only facility we could find that would accept my dad while under hospice care and let him live out the rest of his life there in a nice room. His nurse rook exceptional care of him working with the hospice nurses also

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

September 30, 2026

4.0 out of 5 stars
Verified Review

Brookdale Kenmore

They were very responsive and helpful in finding my grandparents a room. They do a great job meeting their diverse needs. All of the staff is very friendly to them. Overall a great experience. My grandparents don't love the food but they do eat it. They have enjoyed a few of the activities. The only downfall is the long walk to their apartment from the elevator and lack of outdoor area/activities. They spend most of their day inside.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Karen W

Assisted Living

Family/friend

July 23, 2026

5.0 out of 5 stars
Verified Review

Review for Brookdale Kenmore

I think that Brookdale Kenmore is the best. The staff was very compassionate and accessible. The rooms were large and cleaned weekly. The laundry was taken care of weekly as well.

Larry L

Assisted Living

Resident/client

July 2, 2026

5.0 out of 5 stars

ATTENTION TO DETAIL AND SUPPORT SERVICES

My Mother was a Resident at Brookdale Kenmore for the past 3 1/2 years and passed away recently at age 98. Without exception, the Management and Staff of this facility did an exceptional job supporting her while she lived there. Their attention to detail and general support made Mom's transition from living on her own to an Assisted Living environment a very positive experience, not only for Mom, but for the family as well.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Henry F

Assisted Living

Family/friend

June 19, 2026

3.0 out of 5 stars
Verified Review

Me and Mom's experience

Its not that they did a horrible job or anything, but my mother wasn't thrilled with the Aid they had helping her, and my mother took a fall, was taken to ecmc, and was there 16 hours before ecmc called to let me know. I never received a phone call to inform me she went to the hospital. Majority of staff was good though. Food and activities were also good. Head nurse at brookdale was always informative and nice, she was great. Cleanliness of the place was very good. Room size was perfect for what she needed.

Kathleen I

Assisted Living

Family/friend

May 6, 2026

5.0 out of 5 stars
Verified Review

Mom's experience

My mother is very happy living at Brookdale. The staff is very kind and caring. She loves the food. Ice cream every day! The apartment size is just right. Housekeeping and laundry are commendable

Anonymous

Assisted Living

Family/friend

April 15, 2026

3.0 out of 5 stars
Verified Review

Brookdale Kenmore

In the grand scheme of things it's one of the nicer places around. Slightly more expensive, but decent.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

joel w

Assisted Living

Toured community

April 14, 2026

4.0 out of 5 stars

nice place clean with friendly atmosphere only issue it has 3 or 4 floors and kind of felt like a motel setting

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
4.0

Christine H

Assisted Living

Toured community

February 10, 2026

5.0 out of 5 stars

Very nice home and very nice staff, one place to be looked at only die fall would be parking seems to be limited ? But it was very snowy so we did not get to walk around outside.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0

Anonymous

Assisted Living

Family/friend

February 5, 2026

4.0 out of 5 stars
Verified Review

Good for couples

The place is nice and it was reasonably priced. What stood out was that they were more accommodating couple and more apartment-like than other places I looked at.

Diane H

Assisted Living

November 11, 2025

5.0 out of 5 stars
Verified Review

Very engaging staff and helpful.

Well my friend loves the Brookdale Senior living place, raves about the meals and is making new friends and started a karaoke Friday night. She loves her space as well..it is a bit expensive.

Kathleen

Assisted Living

Family/friend

November 8, 2025

5.0 out of 5 stars
Verified Review

Review for Brookdale Kenmore

Brookdale Kenmore is very friendly, homelike and extremely caring. I would recommend to others to consider Brookdale Kenmore for their loved ones. The entire staff has been very welcoming

Anonymous

Assisted Living

Family/friend

November 4, 2025

5.0 out of 5 stars
Verified Review

Trusting staff that care about your parents

The NA are because I leased an apartment moved in all belongings and parent passed away before moving in and spending 1 night. However, Everyone was very helpful especially the administrative staff. They refunded a lot of our rent and the one time buy in fee that they didn't have to do.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

August 22, 2025

3.0 out of 5 stars
Verified Review

Review for Brookdale Kenmore

Too expensive but a nice place otherwise. I would recommend, as long as they don't need a lot of care cause it's expensive.

Allison H

Assisted Living

Family/friend

May 13, 2025

5.0 out of 5 stars

Wonderful place with lots of extras!

Our process getting into Brookdale was smooth and easy. They were very clear with their expectations and kept us informed about when her place would be ready to move in. Staff were very welcoming and attentive, and all of them have been absolutely wonderful! They come to the apartment at least daily to empty the trash and say hello. They do laundry, change the linens, and do a light cleaning weekly. Staff check on her if she does not come down for a meal, and bring the food to her if she's staying in. Coordinated medical services, transportation to appointments if needed, and a comprehensive medical report with her on medical appointments. They handle return paperwork and ensure that orders are carried to completion. Activities are plentiful, and and the staff encourage participation according to residents likes and dislikes. She is very happy, and so are we.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Patti

Assisted Living

Family/friend

April 29, 2025

4.0 out of 5 stars
Verified Review

Our families experience

Although my Mom was only there 2 months, I was happy with the care she received. Yes, we would recommend Brookdale Kenmore to other families based on the experience we had

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Jeff W

Assisted Living

Family/friend

February 27, 2025

5.0 out of 5 stars
Verified Review

Caring people who try to make it like home.

We rented an apartment, but he passed away before he could move in. It was close to where he lived and family, we toured several times and liked the facility and parent also did. We loved the administrative staff they were very helpful through the complete process. Because we never moved dad in they gave us back a credit for the 1 time administration fee which they didn't have to do.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Barbara K

Assisted Living

Family/friend

January 18, 2025

4.0 out of 5 stars
Verified Review

Would recommend

Initially I was not given a guide to how things were done there; I had to ask for something. That was disappointing. My sister's furniture was in bad shape so they did lend her a bed, dresser, kitchen set and nightstand. She didn't participate in any activities but she was informed and invited to join. As far as I could tell she received good care.

Cleanliness
5.0
Friendliness
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

December 11, 2024

4.0 out of 5 stars
Verified Review

Nice community

Everyone is so friendly, residence and staff. Also I can visit every day if I want since it's so close. Based on the experience we have had, we would recommend Brookdale Kenmore to other families

Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

October 2, 2024

4.0 out of 5 stars
Verified Review

Brookdale Kenmore review

We moved mom out of Brookdale Kenmore last month. They only take private pay, and she was paying a premium for services they did not provide. Promised two showers a week, got none. I had to drive over and bathe her.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Brookdale Kenmore

Neighborhoods

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Map of the neighborhood around Brookdale Kenmore

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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