Brookdale

This was okay, it seemed like a more comfortable place, more casual, more friendly. We didn't see a whole lot of residents there, they were i their rooms or someplace.

The place was nice, the problem there was the office manager or sales person, she was very determined that mom needed to come in through their short term skilled nursing and we went and looking at that room and it was worse, it was in dissaray, but the arrangement would have been worse than the nursing home we were moving her out of.

This would ahve been my original first choice and at the time my father was much more independent. It's a really nice place but it's not really set up for memory care, they say it's a square but I got lost when I was walking around, I'm sure it is a square but it would take awhile to get used to. It would have been very, very nice but not for where he is at now. I knew it wasn't going to be what I was looking for, if it wasn't for memory care it would have been a 5. The assisted living is beautiful, but the memory care is really not set up for that.

They made a lot of promises but some of them really don't happen. My mom is in a wheelchair and she needs assistance with bathrooming and they said that wouldn't be a problem. Well, you ring for them to come and it could be and hour before they come. Sometimes they come and sometimes they don't and that becomes a problem. My dad still helps my mom a lot. We were hoping that she would get more care over there. She can't really transfer herself from the wheelchair so she needs help and an hour is a long time to wait. Sometimes I call and they don't call me back. The other day I called to speak to the social director because my dad's birthday is in October and I wanted to have cake for everyone. She didn't call me back. I sent her an email and I never received an answer. Overall I think it's a good place for them to be but I think I would like to see them a little quicker on the response time.

That one was much more assisted living. It felt more like a nursing home so it just wasn't what we were looking for. My dad is still pretty independent.

She absolutely loves the people there but she's getting very frustrated with brookdale, things like what we were told when we came in about rehab being there and costing the same and she gets a bill from rehab for the SAME issues she was working on for for over $40 and they charged her 400. Things like that, she can't get her haircut because she has to tack on a carriage club fee, she doesn't have a lot fo money, some of those people there have more money than they know what to do with. She takes care of herself, she's in the independent living part, she fell, went to rehab and the stuff that's on the bill didn't happen. But that's the biggest concern and they had issues in the past with stealing but they caught the guy. She's loving the friends shes made but those little things... she understands updates with the kitchens but when it hits her pocket book its not okay. She loves the staff, and loves her neighbors and the facility and is having a great time as far as social activities but I guess it's the beaurocracy of the corporation that's running it. No place is perfect and to think that every place is perfect is just not realistic

I didn't like it because of the size. It was a little too small for what I wanted. I wanted mom to have a lot of people around and I found a place that worked better for us that way.

My mother has only been there not even 2 months. I have some issues but they're pretty good about taking care of them. Overall I'm pretty well pleased with it. It's all expensive. I don't think it's worth that kind of money but I know they all charge that much. A lot of the time my mother doesn't eat their meals. She doesn't eat 3 meals a day and I'm paying for 3 meals a day. I think they should have a meal plan where you can participate or not. I've had some issues with getting started with cleaning her room and the laundry. I think it's just a matter of getting used to what she is requiring and what they provide. I'm not really sure if I'm real satisfied with the care yet. I'm not saying I've had real bad things happen, just small things. I'm sure everyone has issues - overall I'm pretty well pleased. My mother doesn't participate in activities but I know they have things for them to do. They have sining and games and they go to the mall or grocery store once a week. They have church services, painting and they had a pet parade. Lots of fun things.

My biggest concern is the housekeeping. You have to ask to get light housekeeping and it does not appear to be done on a weekly basis. There is something on the air vents in the hall that looks like black mold and their overall grade is a 92.

They're very responsive. They respond back very quickly and it was in a very positive and professional way. The carpet, in my opinion, needs to be replaces. There are just a few cosmetic things that could make the place better. My mom is making jewelry and she is very proud of herself for that. There is entertainment too so I think the activitites are very good. She likes it pretty good.

When it come to the memory care unit the care givers are a great group of guys and gals. The director for memory care just seems to be a fake. The overall director is good and we like him but seems like they gave a lot of misleading information. They told us that they offer transportation to and from appointments, but what they don't tell you is that you must tell them 2 weeks ahead of time and it can only be on Monday and Tuesday. They do have a visiting doctor that is very good. Overall everything is fine and they are a good community we would just advise to be careful on believing their marketing pitch.

Nice clean facility, a little pricey, just wouldn't be a good fit for my mother. It was over our budget for what my mother could afford. It was a very nice place though.

This one was very nice, peop'e were very helpful and I would have kept her there but the memory care wasn't up and running yet. When we put her there she was in independent living and after two ro three days they wanted to move her to memory care whcih was strange since she had been in independent lviing for years and I knew that eventually she would have to move on but they weren't able to handle her there. Since they didn't have memory care yet we had to take her to another one.

It is a good community that we are happy with. The staff is very friendly and nice. My loved one loves the staff here. They are very limited on activities and could use more. The food is ok but it is too institutional and not enough variety. Overall we are happy with the community and what they offer. They take Medicaid.

We are disappointed with the lack of activities they have going on. They have a calendar that has a variety of activities but it seems like they do not follow through with it. It seems like they want to perform the activities but they either don't have the people or the equipment to do it. We are also having some issues with things disappearing but they are working with us to try and figure it out. Other then those things everything else is just great. The staff is very friendly. We are pleased with Emeritus and would recommend them.

My father-in-law's only been there three weeks, but the nursing staff have been fantastic. Overall, it's a solid 3 out of 5, but I'm sure that our ratings will only go up the longer he stays there.

Compared to other communities that I looked at this one had a more clinical setting and felt like it was for assisted living. It is all one level so it is easy to get around. The staff was very friendly and maintained the community really clean. It is a very nice community and was number 2 on our list.

I have recently contacted A Place For Mom and have been assisted in finding a new place for my mother to live. First of all, I have to commend a Place for Mom. They replied to my inquiry immediately and connected me with an outstanding, and caring advisor who directed me in my search for an assisted living for my mother. I have nothing but the highest praise for this organization. I toured Brendenwood, along with 4 other communities, and we chose this one for my mother. First of all the staff is very kind and knowledgeable. The community offers a one bedroom apartment, which is lovely, and has a lot of storage space. Seeing an apartment made us feel better about her transition. It will be much easier for her to live in an apartment than a studio. Their pricing was reasonable for all they offer, and the levels of care seem to be well-planned and appropriate for our needs at this time. I am hoping my mother can be happy and thrive here. My only concern in choosing Brendenwood is that they don't have continued nursing care connected with this facility. If she gets worse, we will have to move her again. I hope we made the right choice in that regard, but am confident it is the right place for her to live comfortably, with independence and dignity while getting the assistance and attention to safety I know she needs.

fall prevention (not new ideas) but they realize he will fall and would not be asked to leave for falls, only do memory care so staff specially trained, staff CNA and RA, full-time RN during business hours only, mgr/RN/admin assist take turns on site over weekend and are on call, PT/OT/speech avail on site, 32 private suites all on one floor, courtyard, personalized service plans, their RN can do in person assessment of dad at Hebron to see if she thinks appropriate for their facility-one of us should be there if she does. $5000-7,000 mo 2 spaces currently typically deal with higher level care clients-often sent from other locations if dad combative towards other residents a problem part of national 'chain'

The Summit at Northwest Hills had an opening and was the best option location and cost wise for my loved one. We toured other homes in the area, some closer to us, but they were too expensive or there was not an opening when we need one. For the most part the staff at the Summit is friendly, though I cannot state that is true of the whole staff, just the ones that my family has interacted with.