AgingCare 2

I had a visit from the director today. She is wonderful and very helpful. I really fell that she is looking out for the customers best interest. She explained how the state is regulating home care in a new way. I will start with her on Monday.

love it and they can even help us in shawano if we need to get my dad help now.

Have talked to the Dirctor at Home Instead; have budget issues, working on them; still seems best option but need to resolve how to pay for services with parents income less than $25,000.

We Visited Home Instead. We thought they could meet mom's needs for occassional in-home services. We will probably pursue Home Instead services when she returns home.

The one thing that I really wanted was the same person so that my loved one could have became familiar with the caregiver and gain a companion. I would be more open to using it again once I know that my mom is more open to it.

In the beginning it was a little bit of a rough start just because we did not know what we wanted, but once it was all figured out it was a good experience. Everyone we encountered staff and care givers both were all very friendly.

I have been receiving Home Again Senior Living Communities services in Winston Salem, NC for 9 months. These services assist me with tube feedings, bandage changes, showers, and some household chores. This agency is unique in that it is able to provide its services in 30 minute intervals, which, I discovered, no other agency could provide. The attendants come three times daily and are very reliable and trustworthy. [name removed], director and one of my attendants, is extremely caring, patient, and respectful of me and my special needs. She sees things to be done and does them without being told, a trait very important to me.

I have a lady here 3 days a week for 4 hours a day. They have been prompt and helpful.

Everything has been good with Griswold.

We have been using SYNERGY for about 8-10 weeks now, and the caregivers themselves have all been very good, professional people. However, I am concerned with communication with this company. One of our caregivers called in ill, and we were assured that there would be a replacement. However, the replacement never showed up, and only when we contacted the company, did they tell us that the replacement also called in sick. We have also had a few changes in caregivers, and I hope the newest one will stay on for a while. Anytime we get a new caregiver, I do have to spend a considerable amount of time acclimating them to my loved one's needs, so it isn't very time effective to continuously train new people.

We are no longer using Synergy HomeCare at this time. It was a little pricey and there were some snags along the way. They provided companionship for my mom but they often left the house a mess. There was one time a caregiver left the house before the next caregiver arrived to take over the shift. Another time my mom needed assistance and the care giver was sleeping. We know that mom can be forgetful and sometimes mix up the time frames but we always tried to verify that the events that happened were, in fact, true. We had a recommendation from someone who had used Synergy HomeCare in the past and it was a struggle to get mom to have any assistance at all. We are just using part time help now.

My dad ended up not using this company in the end decision because they did not have everything my mother would have needed like the physical therapy. The staff where very helpful and understanding with my family and I. Overall it was not there care that was the problem it was the lack of options they had available.

The person that came out to the house was great. They anticipated a lot of my questions and concerns. They were organized and seemed very knowledgeable. I have a concern about one of the owners so I did not think this service would work for us.

I am happy so far with the care that this company has provided my mother. The caregivers have been on time to our appointments and have provided great quality of care for her. I would defiantly recommend this place to anyone interested in a home health care company.

The caregiver that came out to the house was wonderful. She helped with the cooking, shopping and was a companion. She was sweet worked very hard and went above and beyond. We did have some issues with the manager as we they did not explain everything about how you have to agree to a minimum of a month of service. I felt they went around me and had dad sign the contract. We did have an issue with getting out of the contract even though we advised them they were not getting the care they needed. Dad did not like speaking to the manager [Removed]. I would suggest asking a lot of questions when looking into this care service.

We needed help while we were at work and we choose this agency to be with my mom. We had 2 caregivers and we liked the first one because she was engaging with my mom and she suggested many ideas. The second one was nice but not as engaging. There were no problems. This was a new and different experience, one should know it is not very regulated in this state and finding a legitimate and well resourced agency is difficult. However this agency did a good job for us.

The staff here was very nice and super accommodating. They answered all of my questions that we had. They just did not provide what I was looking for, for mom.

It was a struggle at first but we have finally worked out the minor issues in getting the caregivers we needed. The caregivers we currently have are nice. Some do light housekeeping and one of them is solely for companionship and care. I would suggest asking the service up front if they are able to handle the care needs you are looking for. This service is better than others I have looked into.

The in home care I am getting for my father is excellent. He is getting the assistance from the care giver who cares. She is always on time and patient with my fathers needs. He gets the help that is needed with care. I do recommend this service for others needing good in home care.

We use this agency for companionship for my loved one. They are there to help out when I cannot be there. They show up on time and the administrative staff was good when we set up the services.