AgingCare 2

Have set up in home care for Mon, Wed Fri for 3 hours a day $19.95 per hr - all paperwork signed - Midge was helpful and informative

I am the exectuive assitant for the patients husband, I hear his feedback and I talk to the caregiver on the phone so i have limited knowledge. I have heard good feedback, the only challenge would be the caregivers english, that's a challenge, but that's also something they can get past because they've worked with the same person before. When I called her very last minute to see if she could come in earlier on a Saturday, she immedeatly answered her phone, she said yes and she followed through. That was really gracious of her to come so last minute. I've talked to the options lady, Kaileen and dealt with her all along and then primarily Connie and she is great, super professional, responsive and friendly.

When my mother was using them she liked the girl a lot!

We've had different people; they've all been pretty good but some have been better than others. I think they have been very good. When there is a problem like a caregiver has a personal issue or is sick or something they are very good at finding replacements quickly so we didn't have to worry about being left out in the cold. My mom had needed 24hr care and it's hard to find someone who wants to be there for 24 hours so it was good that we didn't have to be left without help. I think that's important becuase it's one of the reasons you go with a service is not having to find the people on your own.

We chose them because of the location, the price and the customer service. Whenever we've had any issues they were dealt with right away. If you want somebody to care for you family member like you would, they're the company you want. We have one primary caregiver and they were an immediate match for us. If theres a scheduling issue they'll send somebody over to cover and they're pretty good also.

They really do a good job. They are very friendly and helpful. They really make it feel like company rather then like we are paying for the service. We are very happy with them and would recommend them to anyone looking for these services.

My father seems to be very happy with Synergy and with the caregivers that he's working with, and if he's happy, then we're happy. I could tell that he liked the fact that they were coming because one day, when we were talking on the phone, a caregiver came in and he perked right up instead of sounding run down and depressed like he usually does.

It seem to be working out. We're happy with it. The girl that comes in is very nice but we haven't gotten my mom as involved as we'd like.

We chose Synergy because we really like what Mark had to say. He is a very hands on person and you can see the passion he has for his job. As the owner/manager he is very involved in helping his company really make it a great experience for his customers. Truly shows he cares about what his company is representing. (I am offsite and only rating overall)

We chose Comfort Keepers because it was recommended to me by someone that I work with. The only complain I would have is that there seems a lack of communication between the staff members that answer the phone. But they have been very helpful and follow any instructions I leave for them. I am very pleased with them and would recommend them to anyone.

Ruth was very knowledgeable and gave us advice but recommended we get help before using her service.

We have signed paperwork with Director to get Senior Helpers to start coming in for our folks.

Interviewed. A finalist. May have an edge over BrightStar.

Good but a bit corporate, less medical

I liked them very much.

We were very impressed with the owner and her company. We have had so many things going on that we have not finalized anything yet. In fact, we are going to be calling her to get started here as soon as possible.

This looks like what we're needing at this point. I'll now for sure after we speak with them. We still need to be one step ahead & take a tour of another community.

I like that they hava a guarantee. sz

Met with the owner and will use them when needed, example, if I cant be home at night due to hospital stay, etc. Someone will come and stay the night with my husband. Also, in the spring, have companion help with gardening with my husband.

I spoke with director. They have had their franchise for 18 months - but Bright Star is 8 years old. She has someone available now who can drive, cook, clean, do meds, and be a constant companion to Dad. She felt this woman could learn to change the urostomy weekly.