Brookdale

We chose Brookdale because it is closer to where she used to live and it is also close to me so I can get to her quickly. The sales director really showed up and answered all of our questions and let us know all about the property. It was all virtual, but they did great with the information. Someone ended up coming to the house to speak with us and we really appreciated it. Everyone I have met is very friendly and helpful and residents seem to be happy. There is a good mix of males and females here. I would recommend to others looking.

Brookdale is a very nice looking facility, we like that it is divided into 4 separate buildings so it was going to be an easier adjustment for our loved one to transition to. What lead us here was a couple of friends of ours whose parents live here, and they highly recommended Brookdale.

Very nice. Loved the amenities and activities. Staff was very friendly and engaged.

Our family was able to have an in person tour and walk around the community with masks on. Brookdale reminded us of a luxury hotel, it is a very nice community. However due to our loved ones health condition we did not think they would need a nice luxurious community since they were not able to enjoy all the amenities they offered.

The community is sometimes short on staff. The Executive Director always has an open door to discuss things with anybody. They have activities available for the residents and some include: bridge, blackjack, mahjong and more for the residents.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

It is a very good fit for our loved one. Our situation is for our loved one who is elderly, can't drive, and starting to losing their memory. My loved one wishes the quantities qualities, and variety of food would be better.

We toured Brookdale and it was very nice and the people were friendly. It was comfortable and clean but we decided to go with another facility.

Lovely community. The memory care may be a good fit there for my mom. The studio units probably wouldn’t work for us at this point.

Our family had an in person tour, and on the tour the director was very nice and very thorough. However, the facility was a little older, it did not feel as nice as some of the other communities we were looking at. Also the amenities were not as nice.

Overall community is clean, and the staff members are friendly. The care services are pretty good as well as the meals and dining service. We do not know what activities they have going on right now but we have received pictures of our loved one watching movies with other residents. We were excepting a little more for the value but they do a great job keeping us informed with everything that is going on.

It is a nice friendly community. I would recommend you listen carefully to what the monthly payment will be for you. My loved one loves the food. The staff is very friendly, and are good to work with the family. The staff is always smiling.

When we have been able to visit the community it is always very clean, the staff are all very nice and the residents seem to be rather engaging which was a big plus for our family. We liked how in the beginning was upfront and honest with us about their services and amenities, they did not hide anything or sugar coat things. They are pet friendly. They have like 5-6 activities a day for the residents to participate in which is great.

Overall, the experience has been very positive. They seem to attend pretty well to our loved one's care. Cleanliness is good overall. I've just noticed a couple of times that her room needed to be picked up and wasn't. But that's not a common occurrence, just every once in a while. The activities director we see very frequently, and she has worked very hard to get our loved one out of her room and participating in the activities that they have. And I know that's been a struggle, because my loved one tends to be a loner and is happy just staying in her room. But they've worked very hard at getting her out and doing things. From what I can tell, the activities are very attuned to residents with memory issues, fairly simplistic but keep them physically active as well as trying to engage them mentally. The major issue I have right now is not all of the staff have been immunized for Covid, and we were just notified that two of the staff members have tested positive for Covid. But I know that positive cases are currently spiking in our area. I appreciate that they did let us know, and that they have stepped up to using a better quality mask for everyone.

I checked them out because a friend of mine had a loved one there years ago, but my impression wasn’t great. I thought it was terrible, sort of like an office building, sparse and not homey. The execution of the virtual tour itself was good, but you can make anything look the way you want it to in a picture.

We toured Brookdale and everyone was very friendly. It seemed more hospital like and not as open and airy which is what we were looking for.

Fresh and bright. Rooms are for those who've managed to downsize more that we have. We liked their full range of care but it is not really ADA friendly. Few handicap parking spots. Monthly rent in Assisted living higher than others in the Tucson market

Very nice staff. Really clean and tidy. Got to speak with several residents and they were all happy and well cared for. Interaction between the staff and residents seems fluid, happy, cooperative and engaging.

I was very pleased with the facility and the staff I came in contact with. [name removed} did a great job taking me through all the different areas of care and explaining the differences.

I liked Brookdale Canton. It would have been our 2nd choice. I liked that the building had a courtyard in the center, and the residents could even have their own little garden plot.