Brookdale

They acted quickly with move-in. They worked with us on the money side of it. And they were very friendly and helpful getting our loved one in and settled. They've been able to answer any of our questions. She does eat the food but isn't crazy about it. The living spaces are nice. We were surprised at how large they were. And around the pool area is really classy looking. The common area is clean but really needs some updating.

I would recommend this community for your loved one and I would say to check it out. It may not be for everyone but it is for some. They have activities like Bingo, socials, swimming, bbq's and many more activities.

It depends on how much assistance your loved one needs. I was happy with them except that they couldn't handle my husband. His dementia was further along than they could handle, and he just needed more assistance than they could give. They didn't have the staff for it. But I liked the place. It's clean. They staff are very friendly. The cost is not bad, and I would take him back there again if they had the ability to care for more advanced dementia, Parkinson's, and residents who are fall risks. But they did get him on the right medication, which another doctor couldn't do. He loved the center courtyard where he could go outside. It was so nice. I really liked them in a lot of ways. I wish it had worked out, and I'm disappointed I couldn't take him back there.

This community was acceptable and they seemed nice but there was a lack of the feeling that we were looking for for our loved one.

Brookdale is a very nice facility. It is great for someone who is more independent. The facility itself is very big. The pay is al a carte, so that can get expensive. My loved one just needed more care than they were able to provide.

We had a virtual tour with Brookdale and the people were nice, we just did not get the feel that this was going to be the best fit.

We chose Brookdale Canyon Lakes because mom actually lived in the independent living section for quite a while. We moved her out due to covid and then moved her back in. She likes the familiarity of it. She has a studio apartment and it is a nice size, they do also have all different sizes as well and I think they are a good value for the money. The staff have been awesome, they are struggling with not having enough workers right now but it seems to be getting better. The director [name removed] is awesome but the financial person we have had issues with. It is a fight to get our bills figured out. I would recommend to others who are looking as long as they are able to accommodate your needs.

We had a really rough start. This goes for any place you choose - but I would say make sure you are on top of everything, from medication to knowing the complex, in order to help your loved one. Because they really dropped the ball on that for us the first few days. But then once they get going, it's been fabulous. I feel like the daily staff who work there are amazing. However the two people who do the pitch and the medical are not so great. But Mom loves the food, and they offer a lot of activities, although sometimes they get cancelled.

The staff we met on our tour were very nice people. Brookdale Grandon Farms was one of our top choices. The only problem was the facility needs updating terribly.

This community was great but we went with another one due to the distance.

This community was great but we went with another one due to the distance.

This is a nice place for your loved one. My loved one is happy here. I would recommend you check this community out. The staff are easy to work with, and they are willing to assist you with your loved one.

We had a nice tour with Brookdale East Broad. The only reason we decided against this facility was because the showers were very, very small.

Our loved one does seem to be fed well even though he will say at times the food is not good, but he also said our home cooking wasn't good so we take that information with a grain of salt. We have not seen to many activities going on right now. It is expensive but when you have to take care of your loved one yourself with dementia, the value for cost is worth it. They have whole team there that specializes in this type of care. We do overall like Brookdale, they have taken good care of our loved one and we know he can be very challenging at times.

We chose Brookdale mainly due to the convenient location to us so I could get there quickly if need be. I think they need to check on the residents more often. The personnel in the halls are very loud and that is not respectful to the residents. We have some communication issues with the administrative staff as well and getting things passed on. In the shared rooms, the residents are allowed to have pets, but I think if residents have pets they should have their own private rooms. I do think that they need a camera installed that way when residents wander and things get stolen, they would be able to figure out who it was and what happened. On the weekends, they have limited medical techs on the floors and only 1 nurse, they have 20 residents. I would still recommend them, I just think some changes need to be made.

We chose Brookdale Brookhurst because of the homey and friendly atmosphere as well as the value for the money. The room sizes here are great and more spacious compared to others that we looked into. Overall I would recommend to others looking.

We chose Brookdale Brighton because it is a very nice place, everyone is friendly and they take great care of their residents. It is a smaller facility, so the care here is more personalized. I think the rooms are perfect size for 1 person with a walker. They have 0 threshold bathrooms and they don't really have doorways, they are open arches so it is easier to maneuver. They are keeping mom busy with activities and she loves it. It is a safe place to put your loved one and I would highly recommend them to others looking.

We chose Brookdale Kerrville because it is a smaller facility but big enough to where they have a variety of activities and socialization. We felt like this was more of a homey atmosphere. They have had a few outbreaks of covid which results in food being delivered to the rooms and the activities are stopped. It has been an adjustment for him, but overall he is doing ok. I would recommend to others who are looking.

We don't have to much experience with the meals and dining service ourselves but our loved one looks healthy and well fed. We really liked that Brookdale is being enough to offer a lot of resources and to have a good amount of staff on site. They have enough resources on site that we don't have to take our loved one to a bunch of places off site. It isn't to overwhelmingly big, it still has that comfortable homey feeling to it.

The community was nice. I wasn't pleased with the staff that showed us the community. This seemed to be more of a nursing home feel.