Brookdale

Brookdale NPR had all the requirements we needed when looking for a place. Have a cart service and allows pets. They have not disappointed yet!

My loved one is currently a resident at The Hearth at Castle Gardens and overall things have been very good for him at this facility, so far. The staff are all very nice and helpful. The other residents are kind. The facility is clean and looks nice. I would certainly recommend The Hearth at Castle Gardens to family and friends or anyone looking for this type of facility!

We were very pleased with the staff and facilities. Except for a few hiccups in the beginning, we were very happy with the care my mom received. Based on the experience we have had so far with the Brookdale Port Charlotte community, we would recommend them to other families!

front desk person, activities director & maintenance men are fabulous. All very personable, caring and responsive to requests/needs

mom loves [name removed] and [name removed] due to the care and understanding they provide her as caregivers

Brookdale at home has made my life safer and easier. I have found the caregivers to be kind and caring and expensive. They are well trained and willing to help with whatever is needed.

I did not want to move into senior living. The thing that helped me the most was after I had been here a couple weeks, I was walking the halls and saw a sign on a neighbors door that said, "So this isn't home sweet home... ADJUST." And it changed my perspective, made me laugh and helped me come to the conclusion that God has me here for a reason. I like to reach out to people that are sitting alone and make sure they feel like they have someone to talk to. I am slowly coming to feel like this actually is home sweet home.

My mom is really enjoying her time at Brookdale. I am SO thankful you suggested this facility. It was not even on my radar to check it out. The 1st place we visited felt very cold and institutional. Brookdale feels warm and homey. The staff have been very friendly and helpful. Mom loves the food and is very actively participating in activities each day. We are so happy with the care she is getting. Highly recommend Brookdale!

The staff at Brookdale Jones Farm are very friendly. Staff and residents almost run together in terms of presenting a family-like atmosphere. When my loved one came to Brookdale, a new Director of Nursing had just come on board. The nursing care improved significantly after she got established. Staffing was always a bit short. The cleanliness in public areas was quite good. There was an underlying odor of urine in the halls, but I think that's unavoidable with a bunch of residents struggling with incontinence. My loved one loved the meals. His diet had been miserable and he was delighted to have three meals a day put in front of him. He participated in more activities than I expected and made friends with most of the residents. The move-in process was good. We took advantage of the respite care program, which allowed him to move into a furnished room as soon as he got out of rehab and before we could arrange to have his furniture moved from his home. He LOVED his one bedroom apartment. I would recommend Brookdale Jones Farm to others. For our family, the location was ideal. The relatively large size of the facility provided lots of opportunities for making friends. They also provided transportation, which helped take stress off of the family.

I think they need more staff at mealtimes, it takes a long time to get served. However I would recommend this community to other families - I love living here. The staff members are wonderful, and the location is great! Century Park is a great place to walk to !

Overall experience is rated at a 4 mainly because of stomach flu and quarantine which was out of the facility's control perhaps-so could be a 5. With the meals and dining service - clickish but that is to be expected with just a respite stay. Activities could be more varied and age appropriate. Some games were difficult . Most expensive of the ones we had seen- but the sales manager , Ashley ( even though not her job) was always available by phone and on a moments notice was there to help- with anything- for example when wifi was out- helped with tv and kindle.

When it comes to the meals and dining service this is based on my friend, who resides at Brookdale Northampton has reported to me. For the activities I can't really comment. My friend hasn't participated in anything yet, to my knowledge. I would recommend Brookdale to someone looking for a place that provides a more homey setting with friendly people. I know that my friend seems to have settled in nicely. One qualifier is the food. My friend is not a complainer, but in probing him about the meals, it's my sense that that's one area that could use some improvement. Otherwise, I'm relieved that my friend is safe and sound at Brookdale.

Everyone at Brookdale Roseburg are extremely caring and helpful. They all address my mom by her first name, taking the time to get to know her. The facility and the outdoor area are always kept up and clean. The nurses and Director call frequently, keeping me updated on my mom's her health and care. Moving in was quick and easy. It took mom a few days to get adjusted, but she would always say that everyone is so nice and gets along so well. They pay special attention to mom's likes and dislikes with her meals and always serve a little treat, too. I also appreciate their special attention to details: hair (which there a hairstylist on site), manicures, matching her bracelets to her outfits, etc. I would definitely recommend Brookdale Roseburg to anyone who would ask me.

Our initial impression was very good. 4 of us stopped in to look and we each walked away feeling that it is clean, comfortable, the residents looked happy to be there. [name removed] gave us our tour and she was knowledgeable and patient and when she didn’t know the answer she asked so that we walked away knowing everything we needed to. We were impressed with the people that we met and the room sizes. It didn’t make us feel claustrophobic like many of the others because the ceilings are tall and the windows are large. Their structure would allow to begin independent with help as needed but it seemed to get expensive quickly. The one drawback is that the price we got on the phone from someone else was not close to what we were told in person. We were quoted for what seemed to be an efficiency and we came specifically to see a two bedroom.

It's hard to accurately judge everything. My brother and I were there in August, helping our mother move in, and I've not been back since (again, I live out of state). Much of what I gather is based on what our mother tells me over the phone and via Zoom. She often doesn't recall specifically what she ate for a meal or what activities she participated in, for instance.

Everyone who works there are very kind

As a recently new resident (5 months) I have been welcomed with open arms and treated with complete respect. The ratings below perfect are due to unforeseen staffing issues but let it be known that the entire staff here steps up to the plate to insure everything runs smoothly and that every resident is cared for properly in all areas. Kudus to all!!

My loved one is currently a resident at Brookdale Eden and overall her experience at this facility has been good so far. However, we have had some billing issues arise and my loved one's room is not as clean as expected at times. We have also had some issues with my loved one's personal care/body odor a few times. Overall, nothing is perfect and all in all it's been great. I am thankful for what they do and that I can sleep at night. I would recommend Brookdale Eden to others.

We picked this community, because it was cleaner! Employees seemed neater, personally cleaner, more professional. Seemed to speak with residents, smile more- not just speak AROUND the residents, to each other.Decor was warm in beiges, like a well-kept home an older person would feel comfy in - rather than gray and white, glitzy, and cold like some new ones we saw or run down like too many!The day's menus were prominently displayed. Great!! Mom really liked that! Too bad residents don't recieve them in advance, like a week or even a day in advance.

Brookdale Emerson is a beautiful community in Emerson, NJ with beautiful grounds and a homelike atmosphere. It took me approximately 3 months to find the right community before I made my final decision. I'm glad I took the time to tour numerous Assisted Livings because now I am home in my community. The food is delicious, and the kitchen is run by a phenomenal chef [name removed]. The activities are great as well. It was important for me to find a community that could care for my physical needs as well as keeping me entertained on a regular basis.