Brookdale

My mom and dad moved into Brookdale SleepyHollow about 10 months ago and it has been a very positive experience for the most part. They moved here from another facility in town that was supposed to be very upscale and fancy but turned out to be really horrible. Sleepy Hollow is a breath of fresh air compared to the other place they lived for 6 months. The staff is all very pleasant and always help when they are asked. The food is good and the variety seems to be good as well. Their room is spacious and comfortable. They seem to have a wide variety of activities as well which residents can choose to participate in our not. Phone calls and inquiries are always returned in a timely manner. Overall, we are pleased with our families decision to have my parents live at Brookdale SleepyHollow.

As an RN myself, I was overjoyed with the superb care my mother received. The staffs kindness and compassion was outstanding not only towards my mother but our entire family. The smaller setting is an asset and having skilled staff educated in dementia care was clearly obvious unlike the previous facility my mother was in.

We toured about a month ago with [Name removed]. He was very helpful and answered all our questions. He Invited us for lunch which was very good. The staff was very friendly too. We are definitely going to consider Brookdale at Altamonte Springs,

I am a current resident with one year in the books. There is no other place in the Kettering area that can compare to the quality of services in the personalized living area of the facility. Before I came here, I researched 5 other facilities in the area and chose Brookdale because they offered more service for the money than any of the others. I am 86 years old and very happy at Brookdale. I am on a power chair and find it does not limit my mobility to move about the facility or go to appointments and shopping with Brookdale transportation services. Very good food that is well prepared and served on linens!! My last years will be good ones at Brookdale

The Brookdale Lake Highlands memory care unit is awesome! The entire staff takes personal interest and gives loving care to every resident. My mom is quite happy and I am very grateful to her Guardian Angels and all the support they give me. The facilities are nice also. I would highly recommend this amazing team and property.

Beautiful remodel. Toured with my Mom. She liked the small feel. Very homelike. Only 50 apartments so every one knows each other. Staff seemed very happy. Residents were laughing and even introduced themselves to us. Mom definitely will be moving here in the not too distant future.

Brookdale is first class all the way. Wonderful facility and a loving, caring staff. They took such great care of our loved one. The relationships we established with everyone will never be forgotten.

Both my Mom and Aunt live in their separate apartments at Brookdale. For two women that have never lived on their own for their entire lives, they are having a wonderful experience at Brookdale as they get the independence they need while the wonderful staff takes care of their every needs. They both can't say enough about how happy they are. It is worth every penny for them and our whole family. Thanks Brookdale for keeping such good care of our Mom's!

This was a very hard decision to make, but so glad we did. Mom is 94 and was living on her own, her memory was getting worse and she was forgetting even the most basic things like eating, paying bills, cleaning etc. If we tried to help she would refuse, so for her own safety my sister and I decided to move her into Memory Care at Brookdale Broken Arrow. After some time to get used to her new life she is now doing much better. She gets her 3 meals a day prepared for her, help with dressing and bathing and fun activities to entertain and keep her happy. So now we can be certain that she is safe and well cared for by all the staff. Thank you everyone at Brookdale Broken Arrow.

My wonderful mother has been with Brookdale Assisted Living for almost 2 years. I am very pleased. They have caught every illness that needed the ER and Hospital Stay. The staff saved her live when she choked on food. If they had not acted so quickly she would have died. It was in the dining room and she had already stopped breathing. They were able to get the obstructed food out of her airway and get her breathing again. A trip to the ER, but I owe Brookdale employees her life. The are friendly to us. They work hard. I owe them. I am pleased.

My uncle went to Brookdale Mansfield in April of 2015 and is still there getting excellent care. Sometimes when I am there during lunch I have a meal with him and his friends. He gets treated like a celebrity by both the staff and his co-residents. The family considered other places but decided on Brookdale. We are very happy for that decision. Additionally I want to comment on my confidence in the Executive Director [name removed]. On the occasions I have needed to speak to her she always makes herself available.

I toured this facility while looking for a place for my loved one. I really liked the sales manager here and he made us feel very welcomed. They are not a memory care unit, but it was really nice. All of the residents seemed happy and the staff catered to their clientele. The other thing I liked is how they planned worship services in the lobby. I would recommend this facility to other families.

I toured this community and it was nice it is an older building. It was very homey and welcoming. Everyplace has their strengths and weaknesses. This was a nice property. We were very intrigued. It just wasn't a good fit. I would tell families tour many places before making a decision.

My Mom lives here currently, and things are going well, however, they didn’t provide the full assisted living care that my Dad needed so we moved him out. The staff is pretty responsive with any questions I have and have been very congenial. The food is fair, there are a lot of options Mom can choose from, but I think the quality has gone down a little bit since my parents moved in so I think it could be better. They offer a few activities like exercise classes, movies, and shopping trips. For the care my Mom has received, I would recommend this place.

Brookdale East Arbor has been a great community so far. [Removed], the director, was very helpful when we took our initial tour. The staff is great. They seem to treat the residents with a lot of respect, but I do wish they pushed my loved one more to participate in activities and be less sedentary. I really like the size of the community, and I think they strike a good, happy medium between assisted living and memory care levels. I also like that they have a snowbird program for loved ones and family members living in sister communities in colder climates, so they can come visit a warmer climate during the winter. Overall, I think this community is great and definitely worth a look.

Brookdale is such an inviting community, and my loved one liked it almost immediately. When we walked in, we saw that they had a beautiful sitting area with a fireplace and four comfy chairs. It just felt very welcoming. We met the director who was warm, friendly, and full of info. She said all the right things, and my loved one jumped on the opportunity immediately. She loves it there. She has as nice little room, she gets to interact with people all the time, and she doesn't have to worry about cooking. I feel this is a very good place for her to be.

Mom is here and she loves it. They are treating her real nice and taken good care of her. The try to engage her to join the daily activities. The food is good but she's like Mikey she'll eat anything. It is clean and there are no odor smells. It has a nice courtyard with chairs and tables out there. She has a nice size 1 bedroom apartment. The only thing I am having an issue with is the billing and I'm working with them to get that straightened out. I would recommend this community.

Things are going well so far for my loved one at Brookdale. The staff are accommodating overall, and they try to be helpful. I think that they need to push harder or take more initiative sometimes. I think that the food is pretty good, and I appreciate that they provide three meals a day so I know my loved one is getting proper nutrition. It's also a very active community. The activities director is a bundle of energy and she constantly encourages the residents to join in the various events and activities in the community. The layout of the place is also nice and very easy to navigate. Overall, we are very happy with Brookdale, and we would recommend it to other families.

My Mom is here and things are very well. The staff is really good and we’re quite pleased with them. They’re very caring, kind, compassionate, and right on top of everybody’s needs. When you visit, you can tell they’re busy. But they’re always pleasant to work with and really caring with each of the residents. I’ve seen the food and it looks good; there are a lot of different options to choose from and they recognize everyone’s dietary needs. The facility is kept very clean and it looks really nice. They offer bingo, tea time, puzzles, and so much more. The activities director is great and I would rate her a 5 alone. Overall, I think it’s a good value and my Mom is really getting the care that she needs.

I originally picked this facility for my Mother because it’s only 15 minutes away from me. The staff here is very easy to work with. Prior to my mom moving in if there was something that I needed changed like the paint in her room, they would change it. They are always happy to accommodate. For activities, they offer things like social outings, bingo, and cards. It’s a very happy and active community. The only small down side to this facility is that it’s in a hilly area but only for the parking lot. The walk ways to get between buildings is all level. I would recommend this community to other families.