Brookdale

In terms of the facility itself, the amenities, the administration, and the aide staff I think Brookdale Place does an excellent job. It is a pleasant place, and I think my loved one is happy. They just recently finished a large remodeling project, so everything looks very nice. However, the one big issue we've had is that there have been multiple turnovers of their nursing staff. And the first was very sudden and out of the blue, which was a big shock to the residents. I think this could have been handled much better. The care has not been as good since that time, but I know it can be difficult to transition to new care staff so I am waiting to see if things improve once they settle in.

Independent living $2,200/mo, includes 2 daily meals, housekeeping, scheduled transportation and water and trash service. Running special thru July $500 a month reduction thru 2015. Care cost are additional.

only take for a minimum of 30 days for respite

It was OK.

Very nice facility and spacious room. Don't like the long hallways even though it's a square. Dinning area seemed crowded. Don't like the busy intersections close by and security door will open after 20 second push, alarm. Not in ranking

Both my parents were at emeritus. My mom was in memory care and dad in assisted living (1 bedroom). The rent can be very expensive. More interactive activities would help. Quicker response to call buttons is also needed.

My parents have been at Grand Court for over a year now and the complaint they always have is the food. They continue to meet weekly to discuss the meals and when they suggest different types of food or different ways to prepare, they don't seem to take the advice. It would be nice to have someone, who is qualified, to come in once a week to do group exercise or yoga. I have seen, on occasion, someone playing Wii Bowling but that's it. How about starting a league? I know Bingo is a big hit but maybe more group activities.

My mother was a resident of Wynwood for two months, and during that time she did not adjust well. I am a not a local caregiver, but was reassured by the people I met during the tour that they would care for mom's specific needs. One Sunday afternoon mom was quite distressed, and the best the front desk person could do was to send a caregiver up to her apartment. She promised she'd call me back. I never received a call back. There is NO email communication with families, and when I asked for a copy of my mom's medications, they were handwritten out. I think Wynwood would be a good place for a very strong, flexible, independent resident. My mom was not any of these, and I was disappointed that there was not more communication with me when mom was clearly on a downward spiral. One more thing. I strongly recommend changing to the physician who visits Wynwood each week. That made all the difference in getting mom back on track.

My mom and dad were not always given the help needed, such as assistance with bathing, breathing treatments on time and general well being.

They've done a good job overall at Emeritus at Memorial. The staff are very friendly, and you can tell that they do their best to help the people they care for. My loved one always appears clean and well taken care of, and it makes me feel much better knowing she is in a caring and safe environment.

The activities look great – there is a great variety. The staff is really great. I picked it because I liked the way the dining room looked, the way the rooms looked, and how interactive the staff was with people. They were really nice, called us back, let us know about specials, but didn’t pressure us. The tour was very open. The guy giving the tour knew people’s names.

Turnover in staff has been high, newer aides need further training in care of elderly and symptoms to look for in infections and dehydration. Nurse is good at contacting doctor in a timely manner, when resident becomes ill. There are just a few aides to take care of many residents with varying degrees of dementia or physical decline, however the aides they currently have provide comfort and assistance adequately. More an issue of problems with the corporation itself, and their fixation on money, rather than elder care and paying their staff a decent salary.

We toured this community when we were looking into care options for a loved one. Overall I was not impressed by this community. There was nothing outright bad about what I saw, but it just didn't seem as well kept or clean. The facility itself just felt older and worn down, compared to others that we saw.

We toured this community when we were looking into senior living options for a loved one. Overall this seemed like a nice place, it was clean and the staff we met all seemed friendly. This community did feel a bit older than the others that we looked at, however.

This one was nice, except we didn't like the way the dining room was right in the front door, and it was confusing trying to find your way around. Even the lady showing us around was getting lost. This one is not the one that Mother wants.

At first the care services were low, but then they improved since we first started with them. They are willing to work with you. The staff is friendly and the community is clean. The care services are improving.

The price is good. This place would meet our needs. Nice place - nothing fancy.

The food is good – I’d give them a four. The facility itself is very nice – nice interior design. There is easy access to amenities like the library. Parking is limited. They are a very friendly staff and the like I said, the community is very clean and pretty.

They could have more activities – none that they have really appeal to me. The food is pretty good, but it’s hit or miss. The best feature is they have is the friendliness of the staff. It’s an okay value for the money.

Nice place but no bathtubs.