Brookdale

Homelike setting, fairly friendly staff. Nurse Kyra never smiles and does not seem to care about the residents. She does not make sure the aids are following orders. They also have trouble keeping a housekeeper. Weeks go by without resident's rooms being cleaned thoroughly yet we continue to pay for housekeeping services.

Lisa was great and they have accomodations to transition to memory care with gated area.

seemed very nice, but did not have apartments and was only assisted living

place is very nice pricing was good a little far from home ,did not feel staffing was adequite

Nice. But further away than I wanted

$9000.month; have PALS program so if eventually Papa is gone Toni could move to independent living but still get help w/ medications or showering etc. all levels available

$9000/month ($6200/month plus $2500=higher card needs for Papa) Smaller community -like a southern mansion; lots of activities for Toni; by Monument Park

Assisted Living Rates Starting at: $1675 Memory Care Rates Starting at: $3600

My brother liked the place when he visited but mom has not moved in yet.

My loved one was here for a brief respite stay. For the most part they did a good job, nothing really blew us away but it was a pleasant enough stay for my loved one. They did do a good job with the food! One thing I noticed is that the carpet in the common areas were not kept as clean as the individual rooms, and could probably use more frequent cleanings.

I was already familiar with this residence as I know several people who currently live, and a couple,e who did live, here. There are several buildings around the main building where residents can enjoy a nice dining area and spacious activity rooms. Unfortunately, while I normally enjoy my Christmas brunch here, unlike my husband, today I was disappointed in the service (no dressing, wrong entree, and slow service), but every place has it's off days. I also know that at least in building 12 the elevator has broken down at least twice in the last nine years (didn't keep track) and it took days or even weeks to fix it. Not good if you have mobility issues. I was surprised to learn that the assisted living areas have the same floor plans as the independent living buildings. That's a first. There are also cottages which could use some updating, but otherwise nice. Even in independent living the residents are checked on daily to make sure they are doing well. They have a men's Bible study which also acts as a support group for their various ailments, a machine in their library to increase book font size, and a bus with wheelchair lift.

Found the place to be nice and lots of life, loved the Memory Care best, as the Director there seems to be very well suited for her position, and staff is more than alert to the care of the residents. Also, they seem to have lots of things to keep residents from sliding back.

Apt style with home care option. Nice place but A. not affortable. B. not comfortable with this type of care.

This seemed like a nice facility, but we left this tour rather upset. We were informed in poor fashion about Brookdale's merger with Emeritus; Susan said Brookdale had bought out Emeritus. She then told that us Emeritus would have to drop it's 'Join Their Journey' program of memory care and adopt instead Brookdale's 'Clare Bridge program. Susan then failed to even explain what was wonderful about the Clare Bridge program! It was off-putting, and I don't think I'd select this location for Mom just based on this interview.

It's a nice place that is clean with a friendly staff. All of those things. The only complaint I have with them is their billing department. When I signed a contract, my loved one was able to live independently, but he fell before he had a chance to go there, and went to the hospital and emerged with severe dementia. They are very expensive for memory care, more than I can afford. I have yet to get my money back, and my loved one never set foot there. They said they would give me a refund and their bookkeeping department has managed to screw all of that up.

This was the most secure of all the places we saw. They just weren't as clean, or as friendly as the other places. The rooms were super tiny, and the woman who showed us around was a very pushy saleswoman, especially for a retirement community.

Mixed reaction: loved the welcome from friendly staff, but the halls are narrow and poorly lighted. All common areas we saw were shades of dark green and brown (even furniture). I couldn't believe it. IF SOMEONE HAD SET OUT TO DESIGN A DEPRESSING DECORE, THIS IS PROBABLY WHAT THEY WOULD HAVE COME UP WITH. On the other hand there was a family of ducks living in the courtyard, but a resident complained to us that there were no outdoor walking paths. Were invited to come back and stay for up to a week sometime. Much more pet friendly, in fact they gave us a jar of treats for our cat! Arrangement of apartment kitchens is good. One available apt had a completely barrier free bathroom. Three meals a day with 'assigned seating.' That is a negative, although it would be great to never grocery shop or cook again. Attempts to explain the reason for assigned seating sound 'fishy' to me. Is it something old folks like? Very heavy chairs in dining room -- impossible for my wife to move. Older property in need of upgrades.

My mother really liked this one but the price is outside of where she would prefer it by to much. Goal is to make the money from the house last as long as possible...

no nurse on staff

When they first opened about eight to ten years ago when my loved one lived there – it was a pretty nice place – but it went downhill – the food wasn’t as good. People were coming in my loved one’s room at times of the night and there was money stolen.