Brookdale

I visited several ALFs in our area and Clare Bridge offered the best care and services for the money. My Father has moved into the memory care unit of Clare Bridge. The staff has been friendly and the home is clean. Nice court yard and porches to sit in. The nursing staff has been good to work with during the transition. I liked the fact I was able to customize his room and bring in his personal items for him.. It is a difficult decision to make but I feel better knowing the staff will take care of my Father when he is with them.

She liked it here, but she started needing more assistance. This is an independent community, and they will let you have a care service, but the care service started adding charges for everything and it just was not enough. There was some boredom. They did do outings. They went through a big transistion in the last six months and the new person is wonderful.

I am impressed with the staff in Clarksville. Sterling House appears very comfort and very active. Emotionally, we are having a hard time with planning ahead. The staff is very understanding and does not make you feel pressure into a decision. The enclosed courtyard is nice as well as having a nursing staff available.

Overall they've done an excellent job here. The facility itself is clean and well kept, the staff are all friendly and professional, and they provide a good amount of care for the residents. I really have no complaints at all about any aspect of the service, although they could work a bit on their activities.

I had a good experience overall at Sterling House of Punta Gorda. I was only there for a brief time, but they made a good impression. The facility itself was nice looking, and always clean, and the staff were all friendly and ready to help. I had a good stay, and I am definitely considering them for a second visit.

We toured this community when we were looking into care options for our loved one. This was a nice looking community, the facility itself was clean and well kept and all of the staff we met on the tour were very friendly. We felt this facility was just too large to have been somewhere our loved one would have been comfortable.

They are very clean. They are all really expensive. The food is about a 3, they have certain mealtimes, and that is a little restrictive. They don't have snacks out during the day. I think overall we don't have any complaints. What I liked is that there isn't a separate locked wing for the people with memory care or Alzheimers. I liked that you could stay unless you have a real nursing need, without needing to move to a separate wing or floor.

This has been a good fit so far for my Mom. Any concerns I had regarding her care were taken care of quickly by the staff. They are all very friendly with the exception of some of the servers in the dining room. They are very young and I think just need training on how to interact with the residents and guests. It is important to be upbeat, friendly, and able to have a short conversation with them. The Inn has a newsletter with events, policies, and spotlights of the staff/ residents. They also send out a monthly calendar via email to anyone in the family that would like to know the daily activities for the month. It is great to stay informed and know what is available for Mom. They have music and live entertainment often and are open to local musicians and performers. The activities director, Kelly Coleman, is upbeat and positive and great with everyone. They recently started a monthly family night which helps keep families involved. We chose this place because it was a smaller community and close to our home. 2 floors and a nice number of residents. They just renovated, so there's new carpet, new furniture, curtains, etc. But what really sold us is the outdoor space. My loved one LOVES to sit outside, and the patios are the largest of the communities we looked at. She feels safe, secure, and still has her privacy which was important to my family. So far it has been the right choice.

We are pretty pleased with our loved one's improvement since living here! The price is right in the middle. It's not the most expensive, but it's definitely not the cheapest either. They could improve a little on their entertainment, but even their management admitted that activities have never been their strong point. However, they have great communication! They call us once a week and have a lengthy conversation with us about how our loved one is doing. They are really spending time with him and trying to figure out what is best for him. If anything happens, they call us right away! The food isn't the best - I would give it a 3. It's in the upper-middle area of the scale. All in all, we are very pleased! Everything seems to be going well and we've seen an improvement in our loved one!

We are still early in the process of this situation, but so far, we have mixed feelings. The staff are all very friendly, and engaging with my loved one! However, for Memory Care residents, there are things that cause anxiety, and we are still trying to iron out the details, and see if they can provide that level of care that we needed. Everything here is good, and we are just trying to take care of small issues. All of the other areas are really good, though!

Favorite so far. Liked the comfortable decor of common areas and liked the apartments - full kitchen with oven. Had a beauty salon. Lot of residents out and about visiting and participating in activities. Good cost.

This is a nice community, and the care they provide is very good, but unfortunately it hasn't been a good experience for my loved one. She is having a difficult time finding residents she is able to connect with socially, as a high percentage of the population here have memory issues. The facility itself is beautiful, and the staff are friendly, but my loved one is feeling bored and socially starved.

We are very pleased with Clare Bridge Of Hampton Cove Memory care. After the first week, Mom seems happy. She is enjoying interacting with the residents. The food is excellent and the staff is friendly and helpful, always answers our questions.

I think that they are overpriced, but then again, they all are. If someone could show me where the money is going, I would feel better about the cost. However, compared to others, they were competitive. There are a few things that bother me, like the cleanliness, but my overall impression is a good one. I have seen a marked improvement in my loved one since she's been there, both physically and emotionally, and I think that when you're in a situation like this, the level of care is what is most important. We liked the location as well, and Joe, the sales guy, was impressive. I really liked his personality, and he said to me that, with memory care patients, you have to "join their journey". This pitch really grabbed me because it's true.

I liked this place very much. It seemed a perfect fit for my Mom. I liked that it was one floor, so she does not have to use elevators. It was clean and attractive and more on a smaller scale. I am in the process of having my Mom live there.

They have activities, but they could work harder to get the residents engaged. I told them about some of the behavioral issues they would be dealing with ahead of time, but when I got him there, they wanted to charge extra for difficult behaviors, so you may want to be aware that could happen. When I walked in, it didn't have that smell, and it was roomy and friendly and clean.

We like this property and we like the people here! However, the activities are definitely more suited for the residents that have severe memory impairments, and are not directed to those who are on a lower level. My loved one is bored with them. Also, there are only 2 nurses on staff, so if one is gone, the other is overwhelmed. Often times, we have to use in home health to help. For the price you pay here, you would expect to have more medical assistance. They clean daily, and deep clean once a week. When you walk around, it does smell, but when the residents are that far gone, it's hard to get rid of the smells that are left behind. However, the people are nice. The people that operate and are in management are awesome, and are very different from the caregivers. We do like the property and the facility itself.

The only reason I gave this facility four stars instead of five - on my father in laws first meal he was left totally alone for quite some time which added greatly to his anxiety. I was there and then finally sat down with him. There could be a number of reasons as to why this happened and I feel confident it isn't the norm. It appeared the dining room was short staffed that day - our bad luck. Overall, I was extremely pleased with the facility. The staff was exceptional. Even though this was only a respite visit, I wouldn't hesitate to use them on a full time basis when the time arrives or again for respite care.

A Home for Mom was very helpful in identifying assisted living facilities in the geographical area we were interested in and that have the memory care unit needed. At this point our sister-in-law has been in the facility for just over a week so it is early to make any meaningful evaluation. So far things are fine but communication in certain areas could have been more complete.

The food isnt' that great. It's clean, and the people are really responsive. They do have transportation daily. The rooms are a good size. The doctor comes every tuesday. Everyone is very well taken care of. The marketing lady is just wonderful, the employees are all very nice. It was the most affordable compared to the other places we saw.