Brookdale

We've been very happy here. They've been excellent! There's definitely room for improvement in some areas, but coordination is always going to be difficult. It's mostly the coordination between doctors, PT, medication, etc. The activities are good, and I can tell that they are ramping them up. The technology is still a little behind here. The food could use some improvement, too. I'm not sure how much of the feedback actually makes it to the kitchen. Overall, they've been very responsive to our needs. It's in a good location, and the staff is excellent. They are very caring and attentive.

My parents have only lived at Brookdale Place for about a month. Everything is going pretty well but the food leaves a bit to be desired. Pressed turkey instead of a roasted turkey breast. Dry hamburgers and overcooked vegetables. I would give the center better ratings if they improved the food. The center is very clean (the washers could be cleaned better in the laundry rooms), but overall, it is very good. The staff is very friendly and caring. The nurse and the physical therapy staff are very nice. Jennifer, who helped us from the beginning, is excellent. My parents have a very nice apartment that is larger than any of the other centers I looked at. My parents have a beautiful view of the courtyard and the pool. As with any move, there is an adjustment period, but at this point I would give them pretty high marks.

They do a great job here. The staff were really outstanding. They were friendly, caring, and professional. The facility itself was clean, and the care and activities they provide all looked great.

This is a very nice place! It is always very clean and well kept, from the front area all the way through to the rooms themselves. The staff are all very friendly and helpful, although at times they can be a bit slow to respond to requests. The food could also use improvement, although I know this is something that they are currently working on.

I liked the property but the costs are high. They provide breakfast daily, no lunch, and only 20 dinners a month. It might be a consideration if nothing else works.

They are a nice place. I think they have gone through some different help and their caretakers are not always consistent with their schedules, they don't stick to thier own schedules. This is a smaller community. I would reccommend them. Things have been going fairly well. We are content with them.

We really like this place. The staff is all exceptionally friendly, and they are helpful with the residents. The food was very delicious, and my loved one seems to really like it. I can't think of any improvements they need! We like it!

The staff is all very friendly, and they check on the residents often. When they push their call button, the staff members are quick to come and help. The activities are great, and there’s lots of things planned. They offer trips to the store. When there are events, the staff goes around and invites everyone. The food is good, and you can order smaller portions. There are always 2 entrée options. It’s a little expensive, but it's a lovely facility. The room is a nice size and the price is inclusive, which is great! There has been a communication issue in getting response to email and phone calls sent to administrative staff, and that’s been frustrating and concerning, but other than that, things have been going well!

The prices here are much greater and the rooms are not as nice as the one-room suite at Emeritus. According to the residents, the food is not very good. However, the energy and the socializing among the residents was so good. Mom has said she'd like to see the places we are considering.

The staff here are very friendly, and always willing to help! They work with the residents to find their likes and dislikes to try and make the experience more comfortable for them. The sales girl we worked with, Renee, was very friendly and helpful. When the manager, Madeline, is around she is always willing to answer questions or concerns, and she responds to issues quickly. We had an issue where the call button for Mom's room stopped working, and the employee we told did not relay the information. When Madeline found out she told us she'd get it fixed immediately and have a talk with the employee who forgot to pass the info on. The only issue I have with the service is that it can be difficult to get in and out of the community, since you need to be buzzed in by a staff member. Sometimes they are right there at the front desk, but other times you can end up waiting a few minutes to get in or out.

It's an older facility and it needs some work inside and outside, the parking lot is really bad. It need some renovations, the decor in the memory care unit is dark and there are no outside windows and it feels like a dungeon. Take the tour and ask a lot of questions, and try to see the actual areas that you will be using. It doesn't seem like they are putting a lot of thought into the food for the memory care section. There is a certain amount of accommodation though, based on the functionality of the resident.

So far they seem to be doing a great job here! It's a nice looking facility, they always keep it looking well kept and clean. The staff have all been very friendly and caring. However, I've had a few issues when it comes to the billing. We keep agreeing that she does not need certain services, and on the next bill I will see that they've started providing that service again and charging me for it. Every time I call I'll get a different person with different paperwork on what they are providing. It's been very confusing and something I've needed to constantly stay on top of. Mom has also mentioned that she thinks that the food is too fancy, she'd like more simple home-style cooking, like casseroles, etc.

Another one we really liked. Again, it may be cost prohibitive.

Had a nice visit. Out of price range for us

My father stayed at Emeritud at Oakwell X Farm for about 3 weeks. The people who worked with him were very concerned about him. They were kind and attentive. They notified me every time they were concerned about him. He liked the people and so did I.

i was well pleased with the cleanliness and friendship . to be honest i feel they could use a llittle more help in the caretaker aspect as because several time s more people needed assistance than was available. the personnel are great and always willing to help.

This is a lovely, smaller facility with cottage style living. We have not pursued this facility further at this time due to location (farther away from their current home/friends)and cost. Also we weren't sure that the smaller cottage situation was the best fit for our parents. It is obviously a well run organization who were very helpful.

Our family visited the Wynwood and for us it was the perfect place to what we were looking for. The community was very nice, the staff was very professional, it was affordable to what we were looking for and it was close to my home.

I toured this community when I was looking into care options for my loved one. I really liked what I saw here. The staff were all very friendly and caring, and the director was a very very nice and outgoing person. It had a nice homey feel, and the residents all seemed happy. Unfortunately my loved ones care needs would not have been appropriate for this community.

Very cart nice, limited medicade..ala cart prices