Brookdale

There has been some transition with the staff, a little turnover. It would be nice if they had more people available for the needs of the resident. They make it a very family oriented environment, and are so perosnal and accommodating. It is also a smaller community, it's more like a home. The food is good, and we got to have lunch at one of our first meetings which was more comfortable for her. They have options if there is something they don't like and are always willing to accommodate any special dietary requirements.

I feel that they do a very good job here overall! It's secure, clean, and the staff are all very friendly and professional. The food is also very good. I'd really like to see them improve the security of the building at night, but other than that I have no complaints.

Our loved one was only here for a short respite stay, but overall they did a great job and we were happy with the service they provided! It's a nice looking community, and the staff were all very friendly and attentive.

My parent is in the Memory Care Unit. This is her third Assisted Living place in 3 years. It is better than the other two. It is very clean and the care is better. my parent does not like it and is always asleep no matter what time I go. I don't like having to be let in and out on every visit. You have to call & wait and then find someone to let you out. Why it is done this way I dont know. I shopped around for over 6 months and overall this is the best I can find. I do like the Director of Nursing who is an R.N. She never hesitates to take time for you. She does know medicine and the medical community. The other two A L's that I have experienced had LPN's as Director of Nursing. The atmosphere is very serene. I am disappointed that my parent isn't involved more but Imhave given up. Also, there were alot of things promised that I haven't seen.

The community was nice and clean. The woman in charge was very, very nice. It was too far away for our needs and didn't really have anything to make me go that far.

At first it was a little rocky, but they seem to be straitening out, I wasn't happy with the nursing staff, but they seem to have gotten some new staff. There were some mix-ups with the medication. They are real nice people. They charge for if you need to go to the doctors, and they charge for your meal being brought to your room. They don't really have a library, but they have a book truck once a month. The dining servers are really nice people. The interaction between residents and staff. The hospital is only 3/4 of a mile down the road. Even the doctors are within 10-15 minutes away and there is an express pharmacy that delivers right across the street. So the location is convenient.

Nice clean facility. Apartments very small. Nice dining room, food looked good. No parking. Accepts cats. $5000/mo

They've done a good job with her so far. Definitely Alzheimers and dementia takes a special place. After we visited several places we thought they were the best one for her. It was nice and clean. It was pretty laid back, she seems to be getting good care. They try their best to let them do what they want to do, if they want to carry a baby doll or something they are fine with that. They do a good job with the memory care and they can't get out they are monitored very closely. I feel that she is safe and clean, and well fed, and she gets her medication regularly. I really liked that they had two different residents family members to speak with us so we would know what to expect.

I did not have a lot of personal experience here, but from everything I heard from loved ones they were doing a good job. We looked at a few places in the area, and this was the one that we liked the most.

Very nice facility and staff. They had cookies and a goodie bag for us when we got there. Carmen was great. She waited in the sleet and snow for us to come and then spent an hour showing us around and telling us about the facility. Rooms were nice and the residents were precious. The staff really seemed to care about the residents. They had genuine smiles and sincerity as we were going through the facility. The draw back for us was they don't allow pets. My mom in law has done so well for the past 10 years because of her cat and we didn't want her to have to leave him behind. The rooms are nice size with nice bathrooms and closets. Beds looked really comfortable. A divider in the room would be nice to give each resident a little more privacy. All in all, a very nice place.

I think it's a pretty good community, they are clean and friendly. I think the people who do the initial assessment could be a little more thorough. I liked that it was a gated community.

It's very homey and the people are very kind. They try to include them in activities. I would reccommend it, it's a very nice place.

Overall they do a great job here! It's a nice looking place, and the rooms themselves are lovely. The staff have all been very kind and caring, Mom is always telling me how nice everyone is to her! However one area that they really need to work on is their activities. They don't have many in the first place, and from what I've seen they don't make much of an effort to get people involved. They post an activities schedule, but the print on it is so small that I can barely read it, and my vision is fine! The food could also use improvement. It's nutritious, but not very exciting.

The staff is good. Their communication is excellent, no matter what time of day it is they will call me. If they haven't heard from me in a couple of days they will check in with me. They pay attention to her needs, they know who her best friend is. They pretty much specialize in dementia, which is nice.

We aren't notified for updated meetings on her care. Communication about things like billing or when things happen could be improved. We are being charged for medication every month but they are not giving her all of her medication. We get charged for things that we already provide. They try to help us understand things with her dementia, but the communication is not great. They do have lots of activities.

I think this place does a great job with the level of care they are designed for. The staff are all very friendly, and it is in general a clean and well maintained facility. However, as these places are money driven business sometimes they take on more than they can handle, which was the case for my loved one. We were very explicit about the level of assistance he would need in regards to mobility, and they said they'd be able to handle it. Two weeks after we moved him in, after paying the high community fees, the RN for the community let me know that his needs were more than they could provide for. Everyone we worked with, from the marketing people to the care staff, were great, but there was a disconnect between the care staff and the business end. However, for more able-bodied residents this would be a great place, and worth looking in to. Just be wary if your loved one is higher maintenance.

Mom has adjusted well & enjoys the activities & interaction with others.

This is based on my experience with them, not as a comparison since I don't have experience with other communities, but they seemed to do a good job here. It was a nice looking, clean facility, and the staff were all very friendly.

I was very pleased with their place plus they were friendly and would keep her busy during the day.

This was a very nice looking community. The facility itself was well kept and clean, and the staff were all very friendly and professional. However I did not like the way they did their billing, it had a confusing number of tiers for care and a la carte services, and I felt like it would have been very easy for the price to skyrocket above the initial price we were quoted. It was also just located a bit too far away to be a real option for us.