Brookdale

Overall our experience with Clare Bridge has been a good one! The staff are all really friendly, they know everyones names, both the residents and their families! They also really get to know the people they take care of, and learn their likes and dislikes.

It's been going pretty well. They just got a new activities coordinator, and for a while it was touch and go, with some activities. The food seems okay, they seem to enjoy it. The staff is extremely friendly, we have been impressed with them. There has been some turnover, but they have handled it really well, they haven't skipped a beat. But that maybe caused some communication hiccups between the staff, just having people get on the same page with the care coordination. I like that they are a team group, anyone will jump in and help, and Susie the front desk is dynamite. The room was really nice, and I had a friend who had previous positive experience.

First impression: great environment, very accommodating, knowledgable, willing to work with me, a bit costly

Very nice, clean; spoke with residents who seemed happy; staff friendly and helpful.

We are pretty happy with them. They are clean and the staff is friendly. They really want to keep the resident happy, but they kind of rely on the family a lot. It might be a communication issue. Whenever we pop in she is always happy. We like how homey it is.

They are very clean and friendly. They have some good activities. It seems like at least once a week we have to go verify, or clarify things, especially about the medication. The coordination, with the medication, and doctors and nursing staff, needs to be organized better to be more efficient and thorough. I noticed things that they should have noticed, and I am paying to have a liaison with the medical community, who should know more than me and recognize these things.

They are real good. We liked them because they let their residents bring their pets. They keep it pretty clean and they are friendly. They have good activities. The food can be a little bland. They take pretty good care of my loved one.

Mom is doing very well here. Staff is caring, food is good,activities director and nursing staff are good

You do have to stay on top of them a little to make sure some stuff gets done. I think that is typical of any of these communities. If your family member has a lot of social skills and is in the assisted living space, it's the perfect place. They have lot's of social opportunities, and activities. If your loved one is a little bit shy, it might not be right for them, the staff encourages residents to participate but there is only so much that they can do.

It’s an excellent place over others in town. They have very good service and staff and everything. The accommodation is good. There is enough parking. We haven’t had any issues with the laundry service. The food is fine. Everything is very good.

The people are just really friendly. I liked from the first moment my husband and I looked at it. As far as the cleanliness sometime there are smells sometimes that I wish that wasn’t there. The people seem to really care about the people. My loved one really seems to like it and has adjust real well, even though she’s only been there a short time. They’re a bit understaffed. Just recently I was able to attend a mother-daughter brunch and it was delicious.

So far so good! A little bit of air freshener might be helpful. I’m happy with the schedule of activities. The staff is good. The rates for the room were better than some other ones that would charge a lot more. I really, really shopped around.

Clean, very nice environment. Residents seemed happy and engaged. Cara didi a great job presenting and was very honest and upfront. Saw studio apt, 1 BR, and 1 BR shared. Level of care determined at initial eval and every 6 mo re eval. Dining is very flexible, 1 sitting time. Church services weekly, activities daily.

This place is great if you are able to walk and get around. Had a problem within the first 3 days of money missing from the room. The staff is the best possible group of people you can get. Steven is just wonderful with his care of my friend. There are many more wonderful helpers, but I cannot remember their names. The place is always clean and their is no bad smells to speak of. Food is very taste and enjoyable

It’s a good area to be in, I’m sure. When I first took my sister in, I got to try the food and it was great. They keep it up real well. I’ve never had any trouble finding parking. It’s very clean and the staff is very friendly. The cost seems a little high, but I guess it’s about what others cost.

It’s a nice community. Everything is kept up, but you have to keep on top of them for medications and getting things done. The food was good. There were no problems with laundry service or with finding parking.

I think this is our first choice. Just need to run the numbers on care options adding to two room choices they have available.

I only interviewed there. The place was inviting and the cost was comparative. The only reason we went with the other facility was the location of the other facility. Way closer to home. Should we encounter the need, we will switch to this facility.

My appointment was for 3pm and I arrived at 2:33pm. They had me sit down--and they would call me; I waited until pm and went back to the desk. Forgotten!!! No problem for me--I was able watch the interaction. It was like a little city busy busy and happy. Comfortable everyone new everyone. Old shoe! I want to go back for another visit!

Louis, seems to like this one. He is considering a visit in the near future.