Great Lakes Management

We chose Broadwell Senior Living because the facility was clean, they have a fitness center onsite, there is the ability to have PT appointments onsite, many activities and the friendly staff. There does seem to be a lot of staff turnover. Not confident in the ability to provide nursing assistance if it becomes necessary.

It's a beautiful building, very well designed and decorated. It's less expensive than other popular places. The food is quite good. Nearly all the staff are kind and good people. Some of the aides are not careful about details like properly administering meds, or correctly putting in hearing aids. That is my main concern. But I think that would be the case elsewhere.

Be prepared for additional fees for every small service - making a bed, meal brought to the room, etc. Prepare to bring your loved one toilet paper, Kleenex, soap, Depends, etc. are not provided. Woodbury has major water issue due to 3M contamination of the aquifer. Until that is fixed, the city is recommending bottled water. Prepare to bring cases of water regularly for your loved one to drink. Staff turnover seems frequent - aids, nurses and maintenance. Communication with management and staff is problematic and often not taken to completion. Beautiful building, but lots of room for improvement in many areas. Unsure about recommending Talamore to others, but also know that every Assisted Living and Memory Care seem to have many of the same issues.

I want to praise, commend & thank the staff for their gentle, bind, persistent approach & care for the residents of care unit. A special 'Shoutout goes memory [names removed]. Thank you!

NorBella Savage provide great care to the residents and prepares great food! We would recommend this community to other families based on the experience we have had so far.

I love my apartment and I love the location. Never saw myself as a city dweller but I really appreciate it. The diversity in the people here is a first for me. It’s great. The neighborhood has such architectural diversity it’s fun to move around. Everything from modest income to the multi-million dollar mansions the length of Summit Avenue. I live within a mile of the St. Paul cathedral, an architectural highlight for me. Sibley Ave. is known as “eat street” in some circles. It was several diverse, high quality eateries. The construction and choices of services are disappointing. The phone is so complicated the person sent to my apartment to show me didn’t understand it. The thermostat is so complicated the person sent to instruct me showed me how to move it from heat to cool and how to raise and lower the temp. Ignore all the other features was the advice. The direct TV options are just as confusing. ESPN is not included on the viewing list provided. The AC Unit failed and I’m told l

Many of the staff members there have changed over the past year which has upset my mother in law. However, based on the experience we have had we would recommend Amira Choice to other families.

My loved one was previously a resident at Seven Hills Senior Living and most everything was very good for her at this facility. Regarding the food, they deliver all of the room delivery meals/food in Styrofoam. It looks so unappealing! And the portions look small! However, I loved the muffins and coffee that were in the common area of the lounge.

They are friendly and helpful. I don't know about the food, even the basics seem like very poor execution. No flavor and overly salty, it even looks unappetizing. The activities never seem to change, just adding a little variety would be nice so that it appeals to a broader audience such as visits to museums or local libraries or historical places, etc.

It is a lovely facility, and I do like the layouts of the assisted-living apartments. The balcony option is very nice. They have fun activities for the residents and a highlight is on Thursdays, they have a social hour from 3 PM to 5 PM for everyone. It is nice that they have a salon right on site and also a nail option manicure/pedicure. They are very welcoming and friendly. However, I feel, depending on what kind of care is to be given to the resident that the aides/staff should be better trained and prepared. They do need to make some improvements on their culinary system, but I believe they are working on that. Overall, I would recommend the facility. My parents are happy there and that is what is most important.

The community is in a accessible location. It is very clean. Staff are caring and accessible for residents, always greet you with a smile. Happy environment. Care is as good as can be expected - maintenance and housekeeping are great. It is difficult to satisfy the variety of palettes and food likes. There are enough activities to keep one busy most of the days satisfactory religious experience. The value for the money can't be beat!

Would recommend, however, not enough kitchen staff so meals are late or not well prepared. Both overcooked and undercooked. It is shocking that a low sodium diet is not offered. There is not enough care in preparing the food. For example it is common that desserts are still frozen or the directions for re-heating frozen pie are not followed. They have a new culinary director which has improved things a bit. The food is too dry. Meat is frequently overcooked. The fish is usually excellent. There does not seem to be any quality control. No one tastes the food. Great place to live, excellent.

There was a changeover of staff several months ago and things seemed to get better. There were a few questionable moments in the first several months. For memory care specifically. Staff seem to know [name removed] well. They know his likes and dislikes. They make sure to include him in activities. David seems very content.

Staff is great. The move in process was pretty easy. The facility is nice and all areas are clean. My mom loves the food, although I have not tried it. I would highly recommend Broadwell.

We really like the facility and staff. Memory care staff is very caring and friendly. We love the "apartment. " My friend feels real at home there and I love to visit as it's so pleasant. I would highly recommend!

The staff are friendly and helpful. The facility is clean and very nice. Even though my family member chooses not to participate, they have many activities and try to get the residents involved. The fees are high and I think the facility communication with the family could use a little improvement, but overall our experience has been good.

I would say if you have time, shop around. Word of mouth and resident recommendations are helpful if you have the time to spend. We picked this community because it was close to family. They had newer units that hasn't been lived in. Had just 2-3 weeks to make decision.Staffing is the biggest issue. Not enough. Weekends are worse than weekdays.

If you went by looks of the place alone, you would think it would be the best, because it's beautiful and clean and the salespeople and director are really good at selling the place. If you are needing a higher level of care, there are only a few staff members that seem skilled and trained enough to care for that level. Generally speaking, the staff are good and kind, but there are a few that are condescending and seem to avoid working with the residents, which ruins the positivity of the other aspects. They are understaffed like almost all places and many of the good staff are overworked and work doubles and you can tell are getting burnt out. I would train the staff better in transferring patients that need a 1-2 person transfer. Having lessons from a PT would be helpful (I had one lesson and had the PT giving me pointers a couple of times and I can easily transfer my loved one by myself and I'm a little person). The cleaning is good, they come once a week, but I wish they would avoid the heavily scented cleaners and use something that is more natural and not as potent. The move in process was easy and there is a back entrance and elevator and they have carts available. The meals are good and they have plenty of options. Generally speaking, yes, I would recommend the facility to others.

Everyone at Talamore has been very friendly to my Mom, me and my family. I'm always amazed at the number of activities going on and they are very good about including the residents in Memory Care. The food is ok, wish they offered more of a selection. Overall it's been fine and I have been really impressed with the administrative staff. Every question is answered and they have always addressed my concerns.

Positive comments for [name removed], the activity director - takes input from residents and provides a variety of activities. The handyman has been very helpful. Housekeeping for the residents is not great and they have had a lot of turnover. Food is okay, not great. My mom has no real complaints about it because she doesn't have to prepare it.