Ensign Services, Inc

Liked the facility very much. Warm welcoming staff. Clean. Nicely contained. Different levels of care.

remodeling, lots of room in open area

Larry was in rehab here twice. Older but the staff is kind, attentive and almost adequate. Always a good sign when there is a great deal of turn-over in the staff.

It was fine. The care was fine. They’re very kind there and very attentive. You can’t get in without signing your name and they would always ask us if we needed anything. They get to know you on a first name basis. My mom’s medications – she was getting too much but it wasn't their doing. She was only there on a temporary basis and it was fine.

I'm not even here 3 months but the place itself is doing quite well. They're good to me, I'm the type of person where I do as much as I can, but phsycially I can't do what I did when I was 35, if I need something I call them up and it gets taken care of. The manager in this particular area said that they would help me hang some of my heavier pictures and the guys came in to do it. They're good here and their price is reasonable from what I have seen, this pretty much fits what I need. I'ts good food, this is not exactly the fanciest place like Paris or New York City, but the food is good and it's always there so to speak. Lunch, half the time I don't eat it, after a good breakfast I'm not too hungry but dinner is good. If anything, this place will get better the longer I'm here. This morning I took a scheduled but trip into town to Walmart; they take you there and tell you want time they'll be leaving (they give you a weekly schedule) and then they bring people back in 2 shifts, the drivers themselves actually know most of the people who go on these trips so no one gets left behind. There's some minor things, but there's no big things. It looks like managements taken care of it, they had some problems in the dining room with the slowness of food being served and some things not being in stock that are on the menu, then the director of food services resigned so they took care of that. They have those alert buttons in the bathroom and on the wall above the bed and they ask that when you wake up to push it so they know you're up and about. I accidentaly pressed the one in the bathroom and withing 5 minutes a man on the night shift came in to check on me, it's good to know that it's there.

My mother has been there for several years. She has been cared for very well although there has been a high turnover of staff. The dining room facility is lovely, and the food and service are excellent.

It's an assisted living and Cindy has been letting me know when things become available and we've had to turn her down the past couple of times because my dad doesn't think he's ready but when we get to that place well make the move. It's wonderful and really good, Cindy even went by and visited with my dad. I like the idea that he can go from the assisted living to the memory care when the time comes so we don't have to change places again.

We're good, you know, she's happy and it's close by, it's all good with our insurance company who has strict guidelines. It was hard, they really have a lot of strict guidelines but she's good now. They just take care of her and if shes happy were happy. They've got little activities and stuff and cut her hair, which isn't too big of a deal but its nice. There's always something with everything, we have a little blurp with getting supplies in for her, we wanted to pay for them ourselves and they didn't get registered when we brought them in so we got billed. It was taken care of but that was a little bump. As far as rehab, shee's walking, sometimes she has a wheelchair but they had good ots and pts there.

Really like this place, however may not be in our price range

Month-to-month rent, very nice. 3 meals a day.Friendly staff. Nice court yards.

3 meals,weekly housekeeping

It was another very nice place. n Assisted Living areas, the hallways were more subdued than in Terrace. Nice "old people" prints. Rooms had fridge and microwave if wanted. Did not like shared rooms in memory care unit and saw a womwan trying to get out of her bed and noone was around. Staff was called...Definant difference between Assisted Living and Memory Care. Overall, liked it very much. gardening and balcony area.

Has 2/2 in main building on ground floor. Near main medical complex. Not sure of time in cab to get to Incarnate Word. Gardens and walking paths may not be as nice as Inn At Los Patios.

It is beautiful and very well respected. It has the added bonus that the units have patio's or balconeys which is nice. Good layouts and full kitchens so the meal plan may not be necessary.

Looks really nice.

For my folks, they may feel that this is too sophisticated for them, even though everything was top on the line and they deserve this.

Liked the area, but not the complete set up.

Toured Hampton at Spring Shadows and liked it for the most part.

The Cookie facility...liked it a lot but not the best location. Tour giver's mom works there and her grandmother is a resident in the facility. Tour giver was friendly to all residents and spoke to them by name as she passed them.

I would advise others to make sure your family members needs are in independent living and not assisted living. Patriot Heights is a retirement community. we really liked our loved ones room and also liked that their apartment was cleaned 5 days a week.