Brookdale

Brookdale Santa Monica Gardens was a very lovely place, very nice and clean and everyone seemed very friendly. It was on our top 3 list, but ended up with another location that offered a service we needed most for our loved one.

The food seems to be goo. They have Bingo and puzzles available for the residents, in which they provide social activites. My loved ones were going through an adjustment period, so be patient. I was very impressed with the services provided by Brookdale, My love ones were well cared for, and Brookdale did a good job. Even with them being short staffed, they still but forth the effort to take care of my loved ones.

We liked that the meals are a daily selection and you can go down and pick it up. They also have an alternate menu if you do not like what is on the main menu. The grounds are beautiful. My loved one is doing much better since they moved her over to the memory care side of the facility. She is more engaged and is always busy with the amount of activities that they have provided. They seem to be on top of everything. I would recommend Brookdale Spring Shadows to others.

I thought Brookdale Broken Arrow was a very nice facility. Their memory care unit looked very well staffed, and it was very nicely decorated. They seemed to have more activities than other memory care units I toured. At the time, it just wasn't affordable for us, and they did not have availability.

My loved one is still trying to adjust. The people are very nice, and I was very impressed.

Yes I would tell a friend. It is perfect for my dads needs. He is not social so they have done well with taking care of him without contacting his family too often. He is happy there.

Everything is getting better. The value for the money is good, compared to other locations. The first couple of months communication, was a challenge and takes awhile before a routine can be established. There is less experienced staff in the evening. I picked this place because it's an easy location to visit. Overall, it is a nice place.

My mom was the one who chose Brookdale Union Park, she felt it was the best fit. It is very close and convenient to me as well which is nice. It was a little difficult getting her in and settled - the communication when someone new arrives could be improved on. Things like the schedule on when things are supposed to happen like laundry, activities, etc. It has gotten much better though and the communication is improving. Overall we are pleased with the experience.

We looked at 4 other places and chose Brookdale Centre Pointe Boulevard because they were just heads above the others we saw. The staff is very caring towards the residents. The outside appearance is also very nice. I would recommend this facility to other families looking.

I thought Brookdale Westover Hills was a nice place. It just wasn't what we were looking for. The room layout was our least favorite of the places we toured. There was no kitchen, and I don’t think they advertised that very well. There was just a little microwave and a dorm fridge in the room. It was certainly not a bad place - it just depends on what you're looking for.

Things have started out really well. The staff are very sweet and nice. We've had an overall great experience so far. The only issue has been communication. Their internal communications are a little off as far as medications I've had to be on top of it to make sure they start/stop them appropriately. And they don't call me to tell me things. I have to call them. I would recommend getting the services promised in writing and staying active on medications. But other than that, it's great. The food is amazing. The people are great. There are plenty of activities and things to do. I have just had to go through an adjustment regarding the communication I thought I would be receiving and remain proactive.

It is one of the best places for those with Alzheimer's, and they seem to understand the disease.

I think it's a nice place overall. The staff are engaging and appear to care about the people who live there. I think there's a lot of info they could be a little more forthcoming with that would help navigate certain areas of the experience. We kind of had to figure out some things as we went along that would have been smoother from the beginning had we known right away. Of all the places we looked at in northern Virginia, it was the number one place we saw - in terms of the facility physically and the people. We definitely felt comfortable moving our mom in.

Things have been going well. Overall our loved one has had good care. We had a problem with our initial bill that has since been resolved. Know that wait times for routine care can be a little bit long at times, but they will eventually get to it. I understand the challenges they (and many other places) are currently facing with staffing. The food has a lot of room for improvement. It can be inedible and tough, and portion sizes are small.

I thought Brookdale Hickory Northeast was a great place. They made you feel like you were important. Everybody we interacted with on the tour was very nice. The apartments were very small though and not very updated. Overall I thought it would have been a good choice for our loved one. We just decided to see how he would do in independent living first, whereas this Brookdale location offers assisted living.

This has been a positive experience with Brookdale Garden Grove for us. They seem to have staff that care for the residents, and provide good services to them as well. The staff communication with the family is good. There are three meals a day served to the residents, and they have choices to choose from. The community has bus trips, church services, exercise programs, crafts, and more for the residents to choose from for activities.

I would tell others looking into Brookdale Troy that it is a very attractive facility. There is a wonderful outside area with plenty of room for the residents. The staff have been great. It is an enjoyable place to live and we would recommend Brookdale to others looking.

It is a great place for someone with dementia. The community did well in including residents in activities. They need to improve on nursing and medical attendants. The medical staff was not always on board about accurate administration of my husbands meds. The corporation pharmacy did not always send meds he was prescribed by his doctors. It was very frustrating.

If we had to make this decision again we would, our loved one says the meals and dining service and the activities are good. The community is very quaint which is a perfect fit for our loved one, it is very suitable for our loved ones needs. Based on the experience we have had so far we would recommend Brookdale East to other families

Their communication is very good. They call me with any updates I would need to know. They're very protective of their residents and have their best interest and well-being in mind. They also have a good security set-up. The doors lock, and they really watch who is coming and going. They are a little understaffed. I think they need at least one more person in memory care. But I would recommend them to anybody looking for memory care.