Brookdale

My dad, [remove] , moved into a studio apartment on the memory care floor at Brookmont Terrace on May 19th and our experience has been above your highest rating of great - it's been exceptional in every way! The Executive Director, the Marketing Director and marketing staff went above and beyond to make this as easy a transition for my dad and for me as possible. And the staff members who help my dad with all the many things he needs help with are exceptional as well. We have been dovery blessed to have Dad as part of this loving and caring community.[

Very nice. Beautiful. Washer/Dryer in each apt a plus. Swimming 2x a week. But I think it is more expensive than mom is comfortable with.

We loved them! I would give the staff a seven. They keep it clean They worked really well with us. They had more than just your typical bingo. The food would be about a four. They have just been completely fantastic. They helped us with the VA paperwork. He is doing so much better since moving in, he has put on weight, it's great!

We have been real pleased. In moving from one community to another and transferring the billing has been off. The care has been good. They have worked with us well. The facility itself is beyond what we expected.

It's still pretty early in for us, but it's clean and the staff is friendly. They are responsive, and so far I don't really have any complaints. We don't really utilize the activities, so I can't really rate those. I really liked the feel when I walked in, the overall atmosphere, and the one girl that showed me around was friendliest person I had come across. It really was a good value, too.

My father-in-law was really lonely after my mother-in-law died. We tried having him live with us but he just wasn't happy. His needs became greater than what we could give him, mentally and physically. He agreed to try Carolina House but was sure he was going to hate it. We had to promise if he didn't like it he could move back with us. Needless to say he LOVES it there! He loves the people who live there, the staff and the life he has there. After just one week he said this was the place for him. The first time we brought him home for dinner he couldn't wait to get back to his "home". He wouldn't even wait for dinner, we had to take him back early. I can't say enough good things about Carolina House and their staff. They make you feel at home immediately. My husband and I visited other Assisted Living Communities in the area and didn't even stay for the entire tour, they were that bad. When talking about Carolina House of Wake Forest to friends, other people will interrupt you to tell you how wonderful the place is and their experience there. It's where I can't to go when I'm no longer able to take care of myself.

My loved one didn’t do a lot of the activities. What I liked was the rooms were provide like their own little unit – very personal and inviting for families as well as the resident themselves because it was apartment like. We could decorate them like we wanted which was an excellent bonus. It was overall very welcoming – bright and cheery. I never felt like mom was in a bad place. She was just being taken care of.

I am incredibly happy with Emeritus. After looking at a few different places, this community impressed me the most and was the best fit for my mother. The location is great: close to family, and there are major hospitals in the area which gives a great peace of mind. It is really affordable for everything they offer. The care services are great, it is very clean, and the staff is exceptional. When we were visiting, they spoke directly to my mother and not primarily to me, which a lot of other places did not do. They took into account her wants, needs, and preferences. It is pet-friendly, there are open courtyards, and big windows, so the atmosphere is very nice. The residents seem genuinely happy, everyone is friendly, and the whole place is inviting. The food is very good as well. My mother is able to have a cup of tea and a snack in the afternoon, just as she likes. The only issue I see is with a lack of parking. Overall, I could not be happier with Emeritus!

Very beautiful, right by DU; storage units and full kitchens, washer/dryer in unit; wire storage units on same floor as apartment; more expensive and probably 'too fancy' and too much of an 'urban' location for Dad. Contact was Diana - VERY nice and gracious.

I use the pool a lot, and I often have to call to get the pool cleaned. I have had to argue about the bill, I have yet to get a bill for the correct amount. The maintenance staff has a lot of work orders. The staff are overworked, they are excellent, but need some help. They allow pets, and I was able to keep my car. They have excellent physical therapy, they only have one water aerobics class a week. The food is pretty excellent. I have a full size kitchen, but just a single sink. I love it here, though. They are extremely friendly, it's a little more casual here.

They are excellent. They are really clean, and the staff is very friendly. They are an excellent value, I really feel like I get my money's worth. They are right there if we need anything. They have lots of activities, and the food is exceptionally good. We are very happy with it.

The care services are excellent. The appearance is good and the friendliness of the staff was outstanding. Even some of the residents were very friendly. The food smelled really delicious! We wished we’d stayed for dinner. It was an overwhelmingly good experience.

Everything has gone well. They were just on top of everything, Karlene was excellent. They bent and twisted and just got him in there. They have some medication requirements for packaging and things that doesn't always work for us, but that's just how it goes, and they are looking into it too. He hasn't complained about the food, at least yet. We chose it because they have an Alzheimer's facility really near by.

They do an excellent job. The staff is really good, and very helpful. They are about in the middle, for pricing, but for what you get, it's a great value. From what I've seen they seem to have quite a bit going on. They have outings and an Italian cooking class and tasting, and bingo, and lots more. The food was pretty dang good. We have thought about this for ourselves in the future.

They've done an excellent job at Brookdale Place, I'd give them top marks across the board! The staff have all been very friendly, and very helpful. They've done a great job helping my loved one settle into the community, they gave him a good idea of all of the services and activities they provide without him feeling like they were trying to push anything on him.

They did a great job, we are very happy with them. It was clean and the staff was friendly. It's a beautiful facility. They are just great.

They are fantastic. They are very clean, and the staff is very friendly. We use them for respite stays. I would rate the food at about a 4. I think one thing they could maybe do a little better is to speed up on the check out process. They seemed to be the only place that offers this type of respite care.

Nice facility. Do not guarantee a medicare bed. No Alarms on beds. Doors to the rooms get locked and bed checks every two hours.

We've had a great experience with Wynwood of Madison! Our loved one is very happy here! We thought she'd need longer to adjust, but from the day she walked in they've gone out of their way to help her settle in, introduce her to other residents, and just take an interest in her well being. She's improved both physically and mentally since moving in, and we haven't seen her so happy in a long time. She also loves the food! The facility itself is comfortable, homey, and for the price has very good sized rooms.

We like it. One thing they’ve had – they’ve been shut for two weeks because of a virus – which may not have been their fault. I highly recommend them to anyone who might be looking for services. They were always encouraging my loved one to participate in activities.