Brookdale

We were invited for a meal, which we took advantage of and enjoyed it very much. Also the marketing people were just delightful and extremely helpful and I just couldn't be more grateful for their service. We are looking forward moving in.

Rachelle was excellent. She is upbeat and very passionate about dementia care. We had a limited amount of time, and she focused on our issues. Unfortunately, it exceeded our budget for our family.

The woman who helped us was wonderful, she came right out to talk to my loved one and was very, very accommodating. We talked to several residents there and they were very pleased with the place and it seems like they have a lot to do and a lot to offer. One of the things I liked was there were a lot of care services in varying degrees offered there.

I say that overall Brookdale Danville is an okay facility. I have had some disappointing experiences with a resident there, but I think they have that under control now. Overall it has been a good experience.

Emeritus at Ridge Wind told us they would tailor the meals around the residents particular diet. Well mom said they actually weren't very accommodating on that. They served fried foods and she wanted healthy salads and options and for one reason or another she wasn't getting that. They did say it takes a few weeks to learn everyone's needs but I thought they could have done better in that area. Also the big activity they had was bingo and mom isn't that into bingo. She would like to see some other games offered. Overall it was a good experience, just a few improvements I would like to see made.

Brookdale Beckett Meadows delivers what they promise. What they initially promised in our meeting, we got. A lot of people in this industry make promises and don't keep them so I really appreciated that. Things are going really well here.

The only issue we have had at Brookdale Tyler South is with the laundry service. Her clothes have ended up in someone else's room several times. Overall it has been a really good experience here just that one issue.

My wife has been housed at Brookdale Shawnee for the past two years. I have been very satisfied with the care & consideration she has received. The staff is a top-notch group.

The sales manager at Brookdale Orland Park was very helpful and accommodating and he put the furniture in the room for my mother and made sure she was doing well when she first got there, so he was very helpful.

Everybody was really friendly when I was there and really helpful and gave me a great tour and showed me around and explained the activities and things. They keep me updated on anything that comes up and with any changes. They keep me well-informed and I really like it.

Doing well at Brookdale Corona. We looked at so many around and they have a good price compared to the others. We did see something better but we couldn't afford it. I will say this facility does not have enough workers at night. If you bring your loved one in 8 or 8:30 in the evening you cant find any staff members around. They have constant activities going on here, which I appreciate. One other thing that they really need to work on is when we have a concern like increasing dads portions at meals, you can tell one staff member but that information does not get passed on as far as letting all of the staff members know. That is very frustrating. They need to somehow stream line it so that all of the staff know the specific needs of the residents. Otherwise it just depends on who you get as to whether or not there specific needs will be met. Overall I am happy with this facility, just a few kinks that need working out.

My mother is not happy being at Villas At Union Park because she lived at her house for 59 years. It has nothing to do with the facility. She is just not willing to do much of the activities offered right now. While I was visiting we go see a movie they had playing but mom left early because she was not into it. The staff do very well with the activities. They even had a trip to Mount Rainier planned the day I arrived. I was unable to go but it seemed really neat. They have a beauty salon on site and that is really nice. They could improve with the location of the recycle bins. There aren't any close to moms room and she walks with a walker. The dining room with the nice white table cloth is a really nice touch. Overall I am really happy with everything here.

The are doing a great job at Brookdale Everett. I walk in there and everybody knows even me by name. Any time I need help with anything the staff are right there to help. I have no complaints about this facility. I couldn't be happier with the way things are going.

I think Brookdale Irvine could improve by better communicating some of the services they provide. I had trouble with mom getting showers. She does not like taking them. Other than that everything is going really well here.

Mom and Dad visited my family and I in Virginia in May of 2013. I'd seen Mom deteriorating over the last few years, but this time was the worst by far. I couldn't believe Dad even attempted the two-day drive with her. He was so exhausted when he arrived that he sat down in the recliner and slept for five straight hours. He was haggard, run down, and weary of living and loving. His purpose of the trip was to get my opinion on what to do with Mom. We spent a long time talking about it, and my wife and I convinced him of what he already knew but was reluctant to admit...Mom needed more care than he could provide. Fortunately he had already done his research on facilities, and had determined that Brookdale Shawnee (formerly The Sweet Life) was the best facility in the area. So in June of 2013 my brother and I went home to help move Mom in. I cannot imagine a better place for a family member to be cared for than the Brookdale facility in Shawnee, Kansas. I've visited Mom several times in the last two years, and on each visit I leave impressed with the compassion and professionalism of the staff. They provide exquisite care in a demanding environment. They keep Mom clean and comfortable despite her physical ailments, and somehow they even manage to keep track of all the items she continues to misplace...shoes, glasses, sweaters, etc. The staff has always had a smile and kind words for visitors also. They go out of their way to make sure that family and friends know their loved ones are being cared for. Even though my visits are infrequent, I know the care provided is not just a show for visitors. I can tell because Dad is back to his lively and vibrant self. While resigned to the fact that Mom will never be well, the superior care that Mom is receiving has lifted such a burden from his shoulders that he is living again. And for that I cannot say enough words of gratitude. I know that caring for Dementia patients is taxing, but The Brookdale Shawnee staff make my mother feel safe, loved, and comfortable. Last summer I was with her while a visiting performer sang Elvis Presley, Everly Brothers, and Johnny Cash tunes from the 50's and 60's. Mom can't remember anything within the last 30 years, but she sang those songs from her childhood. It brought true joy to her eyes, and reminded me that inside she's still alive. Brookdale Shawnee has my complete support, and I hope you'll consider them for a second Best of Senior Living award. You're welcome to contact me if you have any questions or would like to follow up. I know that care for dementia patients can be

I think they do a great job at Brookdale Novi! The staff here is wonderful! The facility tiself is clean and well kept, and they provide all sorts of amenities and activities for the residents. I also think they do a pretty good job with the food, I've eaten here a few times already and the food is pretty good! My loved one is having some trouble adjusting, but the staff has been very welcoming and accommodating, and they're doing everything they can to make him feel at home. I toured quite a few communities in the area, and this one just felt right from the moment I walked in. I would highly recommend them!

I really like how they had a simple, straight-forward financial arrangement, which is what we needed. The residents are friendly and willing to speak to us. They have a very nice dining experience. It is a pleasant environment to be in and I feel very comfortable going there.

It is a really neat place. They really have designed it and catered it around people with memory issues. They are extremely nice to all the resident there and try to get them involved. I like the way they put their slogan that they try to "join their journey", and they really do. It's different, but it's nice. I am pleased and my loved one is safe.

At Brookdale Weddington Park I was not too happy with him being in the slow eater area. I think they should have tried harder and had him with a different group. I think it was depressing for him. They were lax on getting laundry done. Some items wouldn't come back or they would come back marked.

He is happy at Brookdale Overland Park. Everything is going really well here. I really have no complaints thus far about this facility. It's nice and clean. The staff is friendly.