Brookdale

Moving Mom into Brookdale (Monrovia) was the best thing for my Mom. From the moment we toured the facility we knew this was the place. Everyone we met was friendly and welcoming. Being a very social person,, Mom is just thriving. Moving Mom in during the height of COVID had it's challenges, but the staff were very helpful. I think my Mom feels like she has adopted new family members. She is well cared for and all staff are attentive to any need.

I would recommend the community to others for their loved ones. The community is very respectful of the residents that are veterans. My loved one seems very happy here. The staff are receptive to conversation with the residents.

The level of care is excellent. The activities are great to keep our loved ones happy. I hope the prices don't rise to squeeze our loved one out. The private room is just what she needed. We do want more communication with her medical assessment.

All of the caregivers and nurses did a wonderful job taking care of our loved one. I told all of my friends and family, just cant say enough good things.

We had experience with Brookdale when our father moved in about 10 years ago, and our first impression this time around was we noticed some of the same staff members were still there which we appreciated. We think that makes for a good and pleasant atmosphere. Also the apartment are lovely, our loved ones came unfurnished so we were able to bring all of her furniture with.

The reason we gave the activities a 2 for now, which maybe not be completely fair, but their activities director was amazing and did a great job engaging the residents. However they have left and now the activities are pretty much non-existent because the new activities director is in training. It has been a couple of months so we are being patient and not complained just yet because we do know times are tough these days and they are trying their best and we know it is just temporary.

my mom lived at Brookdale for almost 3 years. She was treated with dignity and respect. Some of the care providers her like their own mom- with smiles, hugs, and love. Before covid I visited my mom almost every day. I saw the everyday happenings and human interactions on a regular basis. These observations only confirmed my decision to place my mom in their hands. I trusted their care.

Our tour with Brookdale Monroe was great. It is a very beautiful facility. They were definitely heavy on their sales pitch. It would have been a great fit but was too expensive based on the care my mom needed.

The woman who gave us the tour was wonderful and very accommodating.

Our tour at Brookdale Folsom was good. The high price tag probably stood out to me the most. We just found a better location and better pricing for our family elsewhere.

We chose Brookdale Farmington Hills North because I had a connection, a friend of mine knew the administrator and highly recommended the facility. My mom was only here about 6 weeks, but they took great care of her and always called me with any updates. I would absolutely recommend them to other families looking.

They were very helpful at this community at getting my loved one in and keeping me informed. My loved one liked the meals and were happy with them. I was happy with this community and my loved one was also.

Brookdale has taken good care of our loved one and the other residents there. The staff are very friendly and have been extremely helpful, they have gone above and beyond helping us fill out forms for insurance within deadlines, so just extremely extremely helpful. Our loved one is in much better shape being here then anywhere else. Our loved one has a wide variety of taste so she is not a fussy eater. Due to the covid pandemic and even the new variant the residents were dining in their rooms while the restructured the dining room, now everyone is spaced out and eating in the dining room. The activities are still limited, but they have been getting better and better each other. They have done a great job keeping the families updated with things going on within the community and how they are handling the new variant. The rates are within reason, and they do a good job working with you financially. We appreciate they take the residents health and safety as a top priority.

This is what I hoped for in a community. All of the staff I came in contact with were okay. They were decent people and took care of my loved one. It was what I needed.

I am so happy I chose to bring my dad here. After meeting the team, we decided to join the Brookdale family.

My aunt lives in this community and we cannot say enough about how caring the staff is there.

The people at this facility were very nice and friendly. There was nothing wrong with this facility it just was not what we were looking for in our community choices.

I had the opportunity to visit this community a few weeks ago. [Name removed] was kind enough to show me around. I have visited over 100 communities in my career so I know a good one when I see it. Everyone (staff and residents) knew everyone's name. Both staff and residents were smiling and having a great time. While I did not have the opportunity to sample the food, two residents said it very good and the menu had plenty of choices. I highly recommend you make the community one of your stops if you are looking in Phoenix or Scottsdale for senior living!

This community looks at the whole person and the family system and tried to manage all variables to enrich the value of life for the individual. They go out of there way to build relationships with the residents as well as the residents building relationships and creating that community among each other.

I wish i had found this community years ago. This has been a great experience and my loved one loves it here. I do see there are a lot of activities for the residents and it is very clean. The staff are very professional and helpful.