Brookdale

[Name removed] has been at Brookdale for 6 weeks now. I am very pleased with the care that she is getting. I go to see her every other day all hours of the day & evening . The employees that I have contact with are very kind & helpful. I feel sure that Brookdale was the right choice!!

Brookdale is a kind and compassionate community. The nurses, aides, and executives are always there to fulfill my needs.

I am very pleased with the service and care my father receives at this community. The staff is very kind and compassionate. Nurses, aides, and executives meat our expectations. Thank you!

The associates are caring - suitable for the older persons. Though I don't participate in many activities. The Resident Council is a means to address concerns, offer praise. Food preparation, meals nutritious with careful consideration to sodium and sugar. Who can fault weekly housekeeping?! Apartment maintenance when needed. Our Executive Director should be allowed to overrule a corporate protocol when the action here is in the best interests of this community.

The staff is outstanding! The residents are kind and welcoming. I love it here!

Having a grandmother who is 86 years old the things you value in assisted living are exactly what stands out about this facility. The chef makes sure to come and ask if his cooking is exactly what she is wanting. Which is much more then she has had in the past. I moved her closer to us to be able to spend more time with her great granddaughter. I love that we can go and attend events with her. I’m happy to see more activities being added to the list since she’s been there which is always a plus to keep her busy. Grandma loves walking around the building another big moving point was the fact it’s tucked back away from the main roads and craziness to enjoy. I love that everyone is so understanding and willing to help if there’s any issues. In the beginning we had a problem getting paperwork from her old facility and they went above and beyond to help! The cost of the room and the care she receives for the facility is very reasonable. I would definitely recommend this place to others.

This is a nice community. My loved one enjoys the food and activities offered. The community supports several care types and will even work after my loved one needs to go onto Medicaid. The staff communication is good with the family.

We have been coming here twice a week to see our Mom. Always welcomed by all, beginning with the welcome at the front office. The staff is so wonderful. Thank you all!

We do not participate in the activities but our loved one loves the activities which is what matters. Our loved one has been able to acclimate very easily and it feels like home to her. We like the smaller scale of the community, it is not as overwhelming. Based on the experience we have had so far with Brookdale Meridian we would recommend them to other families.

Our first impression right away is we noticed how friendly the staff members are and the cleanliness of the community is exactly what we were looking for. Based on our experience so far with Brookdale Tanglewood Oaks we would recommend this community to other families.

We had a very nice tour at Brookdale Chenal Heights. I thought it was a wonderful place. The people looked very friendly, and the staff were friendly. We didn't choose them because it was almost too social for my mom. When we walked in, everybody was socializing out front at the fire place, and that's not her thing. It was also a newer facility, which I thought was beautiful and would have preferred. But she's the type of older person who actually wanted an older facility because it felt more homey to her.

This was a good community. The community felt they wouldn't be able to care for my loved one's health concerns.

Brookdale was "Home" to my Mom (and actually me). It felt cozy and welcoming. The staff could not be beat for taking care of her. I wish my Mom had not gotten to the unhealthy point of not being able to stay there. I would recommend the New Braunfels location to anyone wanting their relative to live in a caring and capable environment.

I would make sure you ask questions about every need you can think of, whether your loved on needs it or not, prior to placing your loved one here. The communication with the staff has been fair and they have been responsive to questions or concerns. The information on what is allowed and not allowed could be improved. The communication with the community, hospice, and our family has been the biggest concern for the family. The staff could make sure they are trying to locate all the laundry in all the places a resident could place it in their room. There are additional fees that haven't been communicated and the community hasn't been very good about trying to get this resolved with hospice for the family either.

My loved one seems to like it and we think that they are doing a very good job over there. We are totally happy with how they are handing everything and it has been an excellent experience so far.

The staff have been excellent. The activities director [name removed] is a great guy and is very active as far as his motivation goes and is super friendly. They have plenty of activities provided such as bible study, church services, outings on the bus, bingo, etc. They are also having a cookout this Sunday for fathers day. I do think that they could do better on the food choices especially for those on modified diets. My loved one is on a hospital diet and the choices are somewhat repetitive for her. They are able to choose from a menu for the meals, the biggest meal is lunch and the lighter meal is dinner. I would definitely recommend Brookdale Robinwood to other families who are looking.

The thing that stuck out to us the most about Brookdale High Point North Memory care was the value for the money but also just the speed that they were able to get things moved at - they had immediate availability and in our situation that is exactly what we needed. Our initial meeting with [name removed] was superb. The staff did everything they were supposed to do and even went above and beyond. I would for sure recommend Brookdale to others.

My loved one has lives here for 2 years now and truly loves it! She even had a short stay in a different community and is much happier at Brookdale Creve Coeur. They have a great variety of activities, she is always busy! The staff are always friendly when we comes to visit! Highly recommend for anyone looking into senior living!