Brookdale

My loved ones are living there. The only thing I have heard is that there are some unpleasant urine and feces smells in the hallway, it doesn't have central air, and smells kind of hang in there. It also has a beauty parlor right near the dining room, so you can smell the permanent solution while you are trying to eat, the smell just kind of hits you when you walk in. The breakfasts are good, but lunch and dinner could use more variety. It's very clean and the staff is wonderful, and very accommodating. They have just been really fantastic they have set up a care plan and followed it really well. They have activities to do, and my loved one does participate in some. They were more reasonably priced, and Jaylyn was very good, she worked with us really well, she was wonderful. It's beautiful, and in a nice setting. The area walking down to the river has holes, and roots, and is dangerous. They need some pathways to the pavilions that are safe. They could also use some new cushions for the seats in the pavilion. This was really fitting for us. The building needs updating, and there are some things that could be fixed which is why I give them an overall 3.

this one was designed so cute in the front parlor, but really didn't see residents in this area. they were all behind doors that were locked at the time we were there. The staff was friendly and knowledgeable. but at this stage a little too locked down for our needs.The rooms were just that rooms not apartment at all so they are completely dependent on the facility for everything, everyday and for some thats what they need, in our case its not that way.

My parents have been at Brookdale The Heights for one week. The facility is clean and updated. The staff have been very friendly; however, it is important to make an effort to engage them. The value is similar to other facilities I inquired about and I cannot really comment on the Care Services or Activities at this time. I love interacting with the residents. They all have a story to share and many need personal interaction. I have met most of the residents in my parent's building and they are all adorable. I am planning to take a very active interest in The Heights.

I have spent a great deal of time with my parents in their first month at Brookdale. The room is nice, the staff is nice and seem to be helpful although at times it seems they are shorthanded. The biggest complaint that I have is the quality of the food being served for the amount it cost per month for my parents to live here. Not so much the variety of food but the way it is prepared. Ex: Vegetables being under cooked to almost raw, cornbread muffins so hard older people could not chew. Also it would be helpful to have an alternate meal selection other than cheese sandwiches.

Kristy was very nice, and our tour was helpful. I liked the assisted lvg, and might need another look at the memory care side. This was my first look at such a facility, so I need some comparisons before I can rate this ...thus, a conservative 3star...until I see others.

They are really great at being very attentive to the residents. The dining experience is great. The food is good and the wait staff is very accommodating. The only area that I would suggest improvement in is the organization when it comes to billing and the extra care services that the nurses provide (keeping track of care requirements and prescription and being more timely).

We visited this community while looking into care options for a loved one. Overall I was not too impressed by this community. The staff all seemed friendly, but the facility itself had issues with cleanliness. It was also very expensive for the level of service they appeared to provide.

Great, small facility. Very organized. All rooms the same. Not for Mom though. She would like a little more room in the room for furniture. All else would have been great. Prices higher than expected for location and same size room in entire facility.

The people that do the hands on care are phenomenal and my mom is taken care of very well. The issue I am having is billing, have paid rent or thought I was, and they seem to keep sending outrageous bills, don't know if it s lack of communication but unitl I get this resolved I would not recommend this place.

The nursing staff at Brookdale skilled nursing were very attentive to our patient's needs. However, the transition from skilled nursing to assisted living in the same facility was extremely unorganized. People in our family waited all day for the transfer. Someone did not put in the order for a bed and wheelchair in a timely manner. My daughter went back at 7:30 pm to sign a receipt. The transfer did not occur the day it was scheduled with us.

My mom lived on the assisted living side for 6 months. She never was very happy in that time so we had to try something else and found another community. We had hopes that she would move to the Independent Living side when she recovered enough but when it became more apparent that she would remain Assisted Living we needed to find something more comfortable and inviting for her. She became depressed here. It is a beautiful area with the lake and such but still wasn't the right place for her. The food was just ok. I had to stay on top of the billing each month since they continuously would try to overbill for some nursing services that I know my mom didn't use. Some nursing and pal staff was excellent while others were below par. Some of her therapy services were great (kudos to her PT!) while others were a bit disappointing. Also, the place was a bit too big and overwhelming for her..too spread out and inconvenient for a person in a wheelchair. Therapy was clear on the other side of the community. We had high hopes for this place but they didn't quite cut it for our mom.

Overall it was a great experience they did help make the transition very easy. The staff is very good and my brother is very happy here.

It seems to be a good facility with all levels of care. No swimming pool is a factor.

Clean. More "professional". Felt more like a facility. Nice, but not really comfortable.

It's not working out so great for us. They are definitely clean and beautiful. They are not very attentive though. I don't think they keep a close enough eye on the residents. Maybe they need more staff, I don't know.

This is one of the places I toured as I was looking into options. I felt it was little too pricey, and I didn't get a good "vibe" there. It was clean enough but just not the right fit for us.

The building construction is shoddy. The floors creak and the walls are very thin. The staff is friendly. The nursing staff is capable and easy to talk to. Marcus in maintenance is very responsive. The activities are getting better but still limited. The food is average at best. Bob who drives the van is delightful and helpful.

We visited this community when we were looking into senior living options for a loved one. This seemed like a nice enough place, but Mom did not like that the apartments were a single-room setup. She really would prefer it have separate rooms.

Emeritus at Bradenton is a good community. The management staff seemed warm and friendly until my Dad was signed up.The wait staff, maintenance staff and caregivers are all very friendly. Dad states that the food is good, no long wait times and the residents are waited on. Usually there are 2 choices for dinner. My Dad was in need of a handicapped toilet and it seemed to take quite a long time to have it installed. It took some complaining on my part to get the issue resolved. The ratio of resident to staff seems better during the day and more sparse on evenings. Dad forgot to sign out for an appointment and I must say they were right on the phone with me to inquire about him. He did fall in the bathroom and it took quite a long time for him to be attended to. Overall a good value for the amount.

Took a tour with Allan who informed me in details of costs. The community seemed cleaned and well maintained. I did not like the fact that the kitchenette did not have a sink and only offered a small section of counter space but that would be taken up if a microwave was placed on top. Small refrigerator only. They do offer different types of accommodations depending how much you can afford.