Brookdale

I toured this facility for my mother and it went pretty well. The community looked great from what I saw. At first the kitchen lady started the tour, because the director was in a meeting. We got to meet one of the aids and she was very friendly. After our tour I felt like they were to eager to get us to move in. They followed up with us to often. Also It was too expensive for our budget, but this is a nice community with friendly people.

It was a tough beginning but my mom is doing better. The staff are excellent and fabulous people, some better than others. They are very kind and encouraging. I think the activities are misleading. It is posted to show but no one attends to one. The food is plain, not presentable, over cooked, dry, and not hot, it is warm though. They use young staff to serve in dining room but they often don't know ingredients to meals. I am not happy with the cleanliness, they don't do a very good job. A Place For Mom was wonderful help.

This is a good facility, I was pleased with everything they did for my in law's. They do a very good job with keeping the facility well maintained. The staff is very kind and friendly. There are many activities offered for the residents. The food is good, they serve good meals. It is good facility that I would recommend.

My tour of this community went pretty well. The community looked nice and well-kept. It is a bit smaller than other community. The staff was kind and friendly, they were very informative as well. They didn't have a room available at the time. It was pleasant tour.

We moved our mother to Brookdale, Scotts Valley in May. Mom is 93 years old, a cancer survivor, stroke survivor (mild stroke Feb. 2016) and has macular degeneration ( which is progressing). We chose a studio apartment, which is very nice. The marketing staff offered a fantastic "move in special" which saved us approx. $5500. ($1000 discount & third month free). The activities are creative - water color painting class, exercise class, crochet group, interesting documentaries and good movies as well as live music performances. The ride service for doctor appointments, I feel, is so limited that it would be hard to make use of. Rides to doctor are only 2 days per week between the hours of 10:00 am and 2:00 pm and no escorts are provided (even for an extra charge). The housekeeping staff does a good job and the food is really quite good in a very pleasant atmosphere. Like dining in a good restaurant. Salad bar and sandwiches are always available in addition to the daily menu. I am a bit concerned lately, that the facility may be in some financial trouble. At a recent meeting with staff/residents, the residents were told that some of the services and outings would be cancelled due to low occupancy rate (i.e. not enough revenue coming in). Sure enough, within days, the calender reflected this - outings were abruptly cancelled. It has been my experience having worked in assisted living, that when this happens, a change in ownership may be on the horizon. Long time residents have told me that they have been through several changes in ownership. I hope this does not happen. A number of residents have moved elsewhere since these changes were implemented. Overall, my mother has adjusted well and seems very happy at Brookdale. The residents are friendly and generous. Most are from "the greatest generation" - WWII era or Korean War era, so they "look out for each other". This made the change much easier for my mother.

Brookdale Yakima is a very nice facility. In the process of moving my parents in, some issues arose. They signed their contract on 5/12/16, but their specific unit was not ready for occupancy. We were assured that getting the unit ready would be of the highest priority. A move in date was set for May 27. That did not happen. Nothing had been done in the unit. Movers had been contracted, so the date was changed to May 31. Still not ready, so changed again and again. First movers backed out due to all the changes. Unit was not ready for occupancy until June 22, more than a month after the contract was signed. United needed new paint, carpet, flooring in kitchen, bath, entry, holes in walls needed to be fixed, a new refrigerator, new doors on closets, and a variety of other issues. I personally feel the cost is excessive, but in checking other places, it appears to be in line. We are fortunate that our parents can afford this lovely place. On May 27 they moved into a 1 bedroom unit pending completion of the renovations in their 2 bedroom unit. The people are very nice. The facility is lovely with lots of get away places. Johnathan in the dining room it outstanding. My parents are settling in to their unit. Now that they have their own furniture and things around them, I think they will be happy. Now getting settled into a routine, with the minimal assistance dad currently needs will be the test. I know everyone wants to do a good job and I am hoping that things smooth out. A better review, I am sure, will occur after the issues about care and timing of things that were promised have been resolved. I cannot really rate activities as my parents have not yet participated in many. I am hoping that changes. The food has been very good with plenty of options. I am thankful that my parents found such a pleasant place.

My tour of this facility was decent. My issue with this community was that it is a high rise tower. I didn't feel my mother would be safe here at this facility. It is a nice looking facility. The staff was nice and friendly. Just not the place for my mother.

This is a fine facility. The staff is wonderful. There is only one elevator for three floors. There is no backup generator for electricity. The food is unbelievable low in taste and variety. It takes a very long time to get the orders to the table. Of the assisted living facilities in Auburn this is probably the best. I think that the food is a large part of the satisfaction or lack thereof in an assisted living environment.

The executive director there was amazing. This was our first tour & after talking with her if my Father-in-law chose this community we would be ok with it. They offer various activities.

I toured this facility for my mother. It was a nice tour. The community looks nice. The staff was kind and friendly. They were very helpful and kind to the residents. They do offer nice activities and good food. The management was very informative as well. It was a nice tour.

My tour of this facility was lovely. It is a nice facility with very kind people. They showed me all around the community, everything looked nice and well-kept. The staff was kind and answered my questions. There are nice activities offered. Overall my tour was pleasant.

Currently, we are still in the processing stages of getting my father in-law into Emeritus at Amber Oaks. However, the staff has been exceptional in assisting me with my needs and going the extra mile to assure that we are happy with the decision we have made. There are many options out thereally and so much negative feedback. What I would like to tell others is that every place has good and bad things no matter what the 'star rating' might be. You must look at the entire package and determine what is best all around. I will give another review in about 3 months or so. Thanks.

This community is clean and beautiful. I like the staff they are caring and welcoming. The food is good to me. There are activities available but mom and dad have not yet joined one. I only disliked the fact that they did not honor what they said. I was told my parents can live together but was later put in two different areas. I fell they just said what they needed to get me to move my parents in. For the most part I would recommend this community.

My mom has only been in independent living at Brookdale Wornall Place for a short time. The staff there are good and I know they would be there for her if she needed them. The community is clean and well taken care of. The food is fine according to mom. They have plenty of activities for the residents.

My mom hasn't been there a full month yet, so it's kind of early to evaluate. My siblings and I like the cleanliness, activities, and general care so far. The security seems good. We don't like people wandering in and out of our mom's room, but I guess that's to be expected in a dementia care environment. Mom absolutely HATES the food, so we need to keep her supplied with snacks and take her out for meals as much as we can, otherwise she would be losing too much weight. Wish they would get a decent cook.

We visited Brookdale Attleboro 4 times Nov/Dec 2015. Accessibility to visiting Dr.'s, hair salon & activities were great. The apartments were fine. The model apt. was very comfortable, but when you see an actual room the counters, appliances, bathrooms & carpet were a lower grade, but ok. We were told the model had upgrades, but we were not offered these upgrades. The dining room was what made us not choose this location. No menus, inexperienced staff in dining hall, cold food, premade/frozen food (beef stew..I mean thin soup or reheated coconut shrimp with white rice that day), neighboring tables of residents complaining about the food quality, & cold tea. We were told that they were searching for a new chef & that particular day the chef did not show up. The upfront staff were very nice & apologetic of the kitchen and the help there. The location seems ok but hopefully they have an experienced chef. $5200 couple

It is very clean and the caregivers are great. I never see them doing any activities. The nurse calls with any concerns. It is very pricey.

We are new to Brookdale. We have only been here for 4 days so have not experienced some of these things yet. Our first impressions are good and the staff has been very accommodating.

The staff are all warm, friendly, and helpful and it starts with Cheryle. The food is good and they will always try to accommodate your needs. Great location also and lovely surroundings, outside also. Always things to do. Everyone of the residents seemed content and happy.

My mother is still adjusting with the transition into Brookdale, but she does seem to like it so far. The community is nice and clean, very well kept. As far as the staff, there are some that are better then others, they all do a good job with helping out. There are good activities offered here as well. I would have to give the food 3 stars just because they are out of a lot of things at times.It is a nicely priced community, and I would recommend it.