Brookdale

ratings above

The community is very clean but they don't do a lot for the residence. this is a memory care facility but I feel I would not recommend this community at the moment to others. like they need to provide more care for the residence.

Our loved one enjoys the meals and dining service, and the price keeps going up.

The service is good for what you are paying for. The rooms are very spacious, and we would recommend this community to others for assisted living care.

We chose Brookdale West Boynton Beach because they are the highest level of care which is what we needed. They also took my brothers 2 cats that he had. They also had a move in special at the time. The director and nursing staff seem to be very capable and take great care of him. He does say the food here is more than adequate. I would recommend for other families to check this place out.

There has been a turnover of staff since the pandemic has started. In the local area, to the best of my knowledge, it is the best we have. My loved one only has part of the original med techs. The new med techs are still in training. The kitchen manager recently changed. Now half the time my loved one enjoys the food. The residents are eating in their rooms due to the pandemic.

We chose Brookdale Nine Mile because they sold us an A+ program. Our issue was they did not provide an A+ program. They do a lot of "that should not be happening" but did not solve the issues. They have been very understaffed ever since COVID and they have not been good with communication. Overall, I would not recommend the community.

The community is like an apt. We pay a monthly fee and they don't control my mother's money The food is wonderful and they really listen to the residence and will meet with them about other food options. The only issue we have had is there have been some items that have gone missing from my mother's room. The upper management of the facility is wonderful. with that being said I would recommend this community

We chose Brookdale Johnson City because they seemed very friendly during our tour and the price was better than some we looked into. They also had some services that were helpful for what we needed. This facility was more assisted living, so we had to move him since he needed more care. I would recommend to others if they do not need a lot of nursing care. I would check and make sure you know what you are getting.

This community felt very homey which we really liked, the overall layout is large, rectangular with an inner courtyard. This is the highlight of the community and it is beautifully landscaped. The rooms are a good size, they are not to small for the residents, and we would recommend this community.

We chose Brookdale Utica Memory Care because I knew the staff members and I really liked them. Her room size here was great for her, she was in a single room. My favorite part about this community was the activities and involvement of the staff members, they are very kind to their residents. If I was in this situation, I would go here. I would absolutely recommend.

The community is very expensive, and search elsewhere. This community is secure. The communities I have experienced have shown me that you can't trust the staff, and people are people. You can have a great community, but you should still keep an out for your loved one. The transportation is limited to mileage and days of the week. They do have transportation for your loved one to use to doctor appointments. We experienced several months with no driver. What are we paying for?

It is a place worth considering. The food was very good. My loved one is in mare. The room sizes seem to be adequate. They have limited outdoor space. So far it has been a positive overall experience.

I chose this community because I liked the fact it was more like an apartment building rather than a separate houses. Also, it is located near my friends so they can visit. I had tried the food ahead of time and I thought it was good, but it turns out the food is not good. There is not a lot of variety or flavor. They are not very healthy choices. The room sizes are fine. I would recommend someone try it out but look elsewhere.

I would recommend that you visit a number of places. I found that to be the best way, It took me six months to find a good fit for my mom. The rooms are a good size, my mom has a single room. The food is okay.

We felt like we weren't getting our moneys worth. The activities they did have were arts and crafts, a jazz band come in that would perform occasionally. Religious activities, morning exercise. We chose this community because the staff really listened to us at first, they were showing us what we wanted, but when she moved it, it was not what we were promised. The room sizes were very nice. We did eat there a couple times and i would give the food a rating around a four out of five.

We chose this community for price and move in deal that they offered us. The menu offers a wide variety and appears to be average food. They offer a lot of activities. The caregivers are good, friendly, and kind. I would recommend this community. I think that my loved one is safe and cared for there.

We are blessed that there is a place like Brookdale for my mom.. I really think they try hard but they do have their challenges. They really try to stay in communication with families and they try to do special and creative things for the families and residents. After looking at a lot of place, I chose this community because I liked the appearance of the community and how friendly everyone was there. The residents who live they are fairly active which has been good for my mom. I would recommend this community to other families.

They are very friendly and accommodating. My mom thinks the food is okay. The room sizes and layout of the community are good. They have nice covered patio space for residents. I like that it is all on one level.

The community was often clean. Some of the staff were good, however some I didn't like quite as much. They did offer activities for the residents, like bingo, and many of the residents were excited by this. I didn't really feel like Brookdale Lake Mary was a good value as it didn't seem like I was getting back everything I was paying. I do like it here!