Brookdale

It's a nice place but the walking area - you could only walk around the building itself by the parking area so that's what I didn't like about it. I wanted mom to get out and walk around a bit and it's kind of boring to walk around a building. Other than that it was nice.

I love the activities that they do for the residents. They're very very good. Everybody's out and they're sitting there and talking or they're playing games. Something is always going on. The cleanliness is very good. The staff is good. The meals...lately they've changed cooks and I'm hearing some complaints about the food. I don't like that they have to let you in, that you don't have a passcode or something. I stood out there for 15 minutes the other night. It's because they're busy. It's not like they're just sitting, they're busy with the residents.

I didn't like that it was so far away from Chattanooga. After visiting there we decided that my mom did not need that much service. She wasn't bad enough to go there. She can still do a lot of things that the other people there can't. That was our main reason for not choosing Clare Bridge.

Our tour guide, Hailey, was very sweet and informative. The environment was attractive and very clean. Seemed a bit of a small community, maybe less opportunity for socially regrouping and settling in for Mom who has been part of a large community

It's nice but I felt at that time another place would be a better fit for my mother becasue it was a little smaller than Emeritus. I loved the rooms at Emeritus. They had a nice big rooms and a separate bedroom.

They were very very helpful. They did not have the kind of room we needed and I couldn't get the rest of the family to agree on that location but they were nice and clean. It was not quite as upscale as another place and I don't think the folks would have been as comfortable there.

Went on a tour and the place is very nice and Charles was very pleasant.

That one is very nice but it costs more and it was further out.

This one is in my neighborhood but it's more expensive than another Brookdale community that was running a move in special.

My dad is very happy at the Villas. I have asked him about all of the components listed for rating and he was very happy with all of them. I like the fact that a major hospital is right across the street. The location is near many retail facilities and easy to get to. The employees are always friendly to me when I visit and seem to care about the residents. The food choices are good, but my dad likes the fact that his one bedroom apartment has a complete kitchen in case he wants to cook. If you are looking for a beautiful exterior to the facility, this is not the place for you. It is plain, but the interior is nice. That is the only reason I gave it an overall rating of 4.

We're very happy there! The care is good, the support is good but it's costly. I didn't find anything around that could provided an acceptable level of care for this cost. It's been wonderful. The only issue is if they have a fall or they need additional care it's very very expensive and those cost creep up.

My mother was in the independent living. It's different than assisted because they're more on their own. My mother needed more care and Chambrel's assisted living was too cost prohibitive for me.

He was only there a month doing the respite thing, the time he was there it was okay and he's back at the house now. My wife needed a rest and it was pretty expensive to be honest. He's mostly a loner so he wasn't really joining in, in fact, they had to bring food to his room a lot of the time. They tried to encourage him to particiapte, in fact, it was a week and a half ago, a couple caretakers from there came to the house to invite him to go over and join them for lunch. Everybody that I saw seemed happy but I was only there an hour, hour and a half. It looked nice, it was clean, it took them a while to get things set up, they had a bed but they didn't have a tv but I don't know if that's normal.

The consistency of the staff and when things are scheduled could be better (activities and care rotations). It's not drastic but it could be better. The variety of their social events is good. My father-in-law likes it. He has good days and bad days. He's still adjusting.

Course my mother thinks she's paying more than she should, she's unhappy there, basically she thinks its too much money for what she's getting and she doesn't think she needs what they've supplied. I don't think it's Emeritus' fault, she won't particiapte in activities and that's part of the problem. They've talked to her and come out to get her but she doesn't respond to it. She had some complaints about their response time when she called down, some of them were maintenence requests and the maintence man was really good and responsive to her, he would check back in and make sure things were going okay. When she called down the other day she didn't feel good and wanted her meal sent up to her room, they eat at noon but go down at 1130 and the lady said she was supposed to call earlier if she wanted the meal brought up, they did bring it up but she let her know to call earlier next time. I can't say that they're not caring because they are, this is just what I'm getting from her, it can go either way.

IF we wanted only an memory care facility, not assisted living, we would strongly consider. A very professional staff.

When I went there my mom was still in an assisted living frame of mind so to see that advanced stage of Alzheimer's was way too scary for my mom and for me at the moment.

I really liked it but my mom had just come out of a big box place and I knew we would have the same falling issues. It's a beautiful facility with beautiful rooms but I didn't think the care was going to be able to be as close as what another, smaller place was offering. I'd still have the same falling over issue and eventually that's like playing russian roulette.

It's hard to say because we don't live there, but the communication we've had with them has been very good. It was a change for her, some days she likes it and some days she doesn't. I think its just a change and I think the place is wonderful. They come in and they administer her medications, of course she can cook there but she gets all her meals provided or brought to her. I think the big thing is someone does go in and check on her everyday. I saw the place and I think they've met our expectation, she was comfortable with the place before she moved in because she and her husband saw it together before he passed away. As far as we know the staff is very friendly and very helpful.

As far as cleaning her room goes I would proabbly say its not as clean as it could be, I have talked to someone about it and I think it's gotten a little better but the main areas a very nice, very, very, nice, they're all very clean and attractively done. The staff is all 5 plus, the care is wonderful. We haven't had any problems and she transitioned really easily, but they helped a lot with that. They did really nice things for her like take her into the dining room and introduce her to the people there and they would find tables she would like, they made it so much easier for her, but they do that for everybody. There are a lot of activites and they try to get her out of her room but she's happy in there and she has things to do and she's perfectly content. They really tried to get her out and they still invite her but I think they finally figured out that she's happy there. I always ask her how shes doing and she says shes really comfortable and happy here.