Brookdale

The food here is good. The care for the residents is good. It wouldn't be my first choice but I would still recommend the community. Our loved one just had a difficult time adjusting, just didn't feel very welcomed here by the residents. The staff is very nice and they try to be helpful. This wouldn't be my first choice but it's not a bad community.

I'm uncertain on the value. We haven't been here long enough for that and I don't employ any of the care services. There seem to be a lot of activities. We've got a full schedule every day of the week. There is always something going on. Today there is a trip, arm chair exercises, bingo, a social gathering and games. The food service is not all it could be. The food is fine but the service is mixed.

It's pretty good, I'm pretty happy. Grandma's on routine hospice and moms there but the day after I moved them in my daddy died so we're dealing with that. But Sterling house has worked out, the value is a hard question to answer but compared to the other places I've looked at the prices are fair. I've had a couple of concerns about the night sshift that I've shared with the nursing director but those have been taken care of. The activities director, Julie, is outstanding as far as involving my mom and getting my mom engaged, she goes to the video exercises every morning monday through friday and there have even been a couple of birthday parties that she's gone to but it's pretty hard.

Really like place. Parents may be interested to visit.

We're not there yet, we're selling our home in Texas and we made agreements with them to make partial rent payments. Now the people at Brookdale Place have been very good, we took out a wall, we closed up a door, we're going to put in more shelving, we've repainted, they've worked hard to make it work for us and they have a guest room which we have used four times and we're going to be there the next 4 nights so that's been available to us. My wife is a home ec teacher so she's had her hand in decorating most of her life, she makes the house look nice. We're having some problems but I'm confident that will be worked out, outside a thing or two its been perfect. We were talking to some of our people and they said that we sounded excited about going up there, so when we get there I'm sure well find some things to get invovled in.

The deal that they offered us - I couldn't pass it up. The gave us $1000 off a month for 18 months when we signed my mom up. It's well worth it! I can't say that there is anything I don't like about them. Every question I've had for them, they've answered. They've been extremely helpful. I had to move my mom out of her house becuase she was in severe depression, quit paying her bills, and her money was just disappearing. Now that she's in there she's a totally different person. She loves it! Her apartment layout is great. There is a lot of storage area.

The management staff here is very poor at communicating when things are going on. They really have a big lack of communication and don't keep us informed of changes or issues with our loved one. They are also very poor at following up on things. You have to ask them multiple times before you finally see it. The hands on staff is just great though and they provide great care.

We saw a couple of other places and the cost here seemed reasonable. There are some things that could be improved with the care. They probably could use more people on the medical staff and it was fairly slow to get things resolved. Some things are still not resolved. They provide a very genertic line of care. it's $2000 and they don't really tell you what it's for.

I really can't comment on the cost because in this area here we have such a limited number of places that provide the same type of service. I only priced out one other and Clare Bridge was a lot more expenisve but mom didn't want to go there. The care seems fine, we chose it because she didn't have these preconcieved notions about it and htey had a bed. She does want to be back in Connecticut where she grew up so no matter what I'm going to do its not going to be perfect. She fell the other day and they seemed to be able to handle her problem just fine, they were able to get her to the emergency room and called me when they were taking her and called me when she got back so everything seems fine.

We like it and my aunts seems to be okay with it too. I saw the activities when we were checking them in and saw waht they had planned but my aunt's aren't interested in participating in activities, they're adjusting well and they haven't really complained very much but they usually take their food back into their room and stick to each other. When we went and did the tour it seemed like it was a nice facility, clean, they had availability for what we needed and it fit within our budget.

Mom stayed here over July 4th - large facility

Visited. Independent & assisted. you pay for services you need plus the rental fee. Includes activities, 2 meals BR & dinneror Lunch & Dinner; bi-weekly housecleaning, weekly change of linens/towels; all utilities except phone & cable, ($21/cable) transport to shopping 2xweek, outings on Thursday, transport to dr in 14 mile radius; foot dr comes monthly; own furniture, NO TRIAL PERIOD-1 yr lease but can give 60 day notice if leaving. 2 nurses 7am-11pm; 11p-7am nurse on call; necklace or wristband -not pull cords in rooms; $2665/mo for 1bd/1ba walk in shower in some. EXTRA med, toiletries, hair,+other stuff.

it's more for just dementia. It's very nice but I'm upset about everything right now. A small room for my mom is $4400 and everything is a la carte. You have to add on the laundry, the housekeeping, the bathing, the medication. You get the meals included but everything else is added on. I just think you're dealing with dementia patients - you know they need help with everything. Why don't you just have one lump fee? It's very sad.

Very nice and homey. Clean, friendly staff, all my questions were answered.

We have noticed at times the housekeeping seems to let down as far as keeping his room and trash picked up or little things like that but I also understand that there has been a turnover of personell so that may have something to do with that. Its little oversights, nothing huge like cockroaches, or they'll change his catheter but they will leave it open; however, overall, the care is good. They were willing to take it on and teach their personell how to do it. Its not something they typically do and most of the other people do not have it; however, my dad does not have bed sores, they check on him regularly, it looks liek the meds are correct and Dr. Sandoli is very on board with that and we like him a lot. You have to pick your battles, you don't want to complain on the spot on the rug when your dad isn't being taken care of, that wouldn't be correct. Overall the facility is nice, its clean and they take good care of my dad.

Its more of an independent living/ assisted living but it was not set up for really what mom and dad needed and maybe we were in denial in that, but it is a wonderful facility. The whole thing started because dad asked us for help because mother had dementia and he thought it was time for them to move to a place where he could get more assistance so we got them all set up in an apartment in independent living so they could go out to the farm during the day and thne come back to the heritage at night. After my father had intensive surgery he was at the point where he needed more help than mother did so we had to move to the assisted living part. Evidently it was built as an extended stay hotel so you have smaller corridors and it snakes around like a hotel would so its much easier not to catch residents so they could sit there in their room and not leave.

Excellent staff; helpful; clean; comfortable; light; dining comfortable; serves food the residents enjoy; liked that you have Bible Study and Sunday church in day room. Thanks for the tour.

Toured 1st choice for okc

Very desirable. Treatment of Medicaid benefits pose some financial challenges up front.

We didn't care for this one. My father said it was too big and he didn't like it. There were 3 separate wings that don't really connect and I could see a senior wandering down the wrong wing and getting lost. It was very nice other than that.