Brookdale

Dad really doesn't care for the food in the evening but for the way they treated me and they way they treated dad, they deserve a 5. I think the cost is comparable to other places around. At first he wasn't participating in the activities but now he does so I think he's enjoying himself. They play cards and do dominos and other things. I can't think of anything I dislike.

Has everything mom needs and more. Mom does not care for size of complex and the inclines/declines in hallways between clubhouse area and buildings.

This was probably an understandable error but when they quoted us they told us one price and when we moved in the price had gone up considerably so that was a distress to us. I think the sales girls told us the price for 2012 and then when we moved in 2013 the price had changed. They were very willing and helpful. I was really satisfied with it. The meals were on time and they were well served. My husband wasn't as far along on the geriatric scale as the other residents. Very few of them were able to do what the activities were trying to do. I needed to go off on a trip and it was very comforting to know he was being well cared for.

Greensboro Manor has been pretty good to work with. My mother is still there. The only thing she's complaining about is that she's having an issue with being in a room with somebody. I think if she had a private room she'd be happy. Overall it's been a good experience. You end up spending a lot of money on things like medicine administration but it's well worth the other care options you're getting, like assistance with showering. At least she's safe and their medical team are going to notice things because they're involved. They have some good food and a grand piano in the lobby. They don't go to walmart every week like they advertised.

The food here is fantastic. It is really really good. At time they seem a bit unorganized, it seems like the left hand isn't communication well with the right hand. There seems to be a lack of communication and transfer of information during shift change. We are playing about $3,000 a month for the apartment and another $2,000 for the level of care. In addition we have to pay separately for additional services like incontinence assistance. They do have valet parking you just pull up and they park your car for you, and then get it when you are ready to leave. They do not seem to have many activities for the assisted living portion of the community. You can't beat the location it is by the Galleria. The location really is great.

Toured on Wednesday. This is my 1st choice of those I have toured. Liked the upkeep of facility, room size and like fact could be transferred to skilled nursing at City View, if needed.

It was clean and the people were nice. We chose another community because of the location, for one. The price was the other factor. It was just more convenient and affordable for us.

My mom was there for two years. It started at a 5 but went down so overall I would say a 4. They were great for activities but there were several incidents, especially the falls where she wouldn't be found right away. When she moved in she was more able and as she declined they just couldn't keep up with that kind of care. They weren't staffed to give her the care she needed. When she first moved in I was under the impression that she would not have to be moved out. I thought they went to end of life there. They don't and I think they should communicate that a little more clearly.

So far we like it really well. My mom has been there for about 10 days. We had originally moved her to another Brookdale community that was close to my father but he passed away 4 days after she moved in so we moved her here which is closer to my brother and sister-in-law. It's definitely a nicer place and the food is hot. The level of engagement of the staff is higher. It's very clean and newer. The staff is friendly and responsive. There is a higher level of professional ability in the staff. She's got dementia and she just moved so she's a little unsettled. We're hoping within a couple of months she'll settle in. One problem we're having is that they're not in a big hurry to help you out with the insurance. It was the same with the other place. The insurance company is not the problem - it's the property.

One, he has limited assets so we needed to go to a place in New Jersey; number [removed] I was referred to Emeritus by A Place for Mom and number three, it appears to be a safe, clean, good environment for him. A combination of everything else was a two or a three on the scale; Emeritus seemed a little cleaner, they were very friendly and it seemed to be a safe environment for him. There are issues and they are in the process of being resolved, he does not like being there although it moves across the spectrum, he seems to be happy when he's in the presence of the Emeritus people but he has been begging me to take him home. He's resisting the idea of being in an assisted care facility and he cannot fathom why he's there; it's extremely difficult to go through. I see no evidence to back up what he's telling me. Where he was before was essentially no human interaction and the people say that he's friendly when I'm gone. My responsibility is to do what's right for him, not what he wants.

They have an assisted living transition in house, but it seems really big. I think I was just tired as it was the last of our visits. Clean, lots of people just hanging out on the first floor.

I actually have my mother and mother-in-law in there. One of them is happy and the other one is just getting there, so she's not so happy. The care services, I've had some issues in that area. My mother-in-law had some spot on her legs that didn't get attention and she had to go to the hospital. I couldn't say for a fact that it's Emeritus's fault. It's partly my education about where services begin and end. From what I've seen, I'm not there so it's har to tell, they play bingo 2 or 3 times a week and a couple of things that come in from the outside have been good. They have a beauty shop there. Overall, I think I'm happy with what they're offering.

The community was appeared to be very nice and clean. It seemed to be an appropriate fit for our loved one and our situation. The staff was friendly and were accommodating to our needs. Overall it was a pretty good community.

This was a really nice community and the people were really friendly. They had locks on the door and were very secure. This was my first choice but as I visited other communities decided on different property. Everything was very nice and everything was very good but the staff just didn't go that extra mile like at other communities. We would recommend this community.

It was nice but it wasn't as nice as the Emeritus we chose. It did not have any one bedrooms available and my mom didn't want a studio. The lady was really nice and we had lunch there and that was really nice too. The food was good.

I think it's pretty reasonalbe for what you get. The care seems to be fine. My parents have their complaints but I think it's because they're trying to deal with the loss of independence, they're not really complaining about Monroe Square. They don't really participating in anything. My mom is not really able and my dad, he's participating a little bit more, but he likes to stick by her. He's made some friends and will sit outside when the weather is nice but he won't leave her to go play bingo or go on the field trips. My parents both complain that there is too much repetition in the meals. They have beans and cornbread more than once a week and he's getting tired of it (and that's one of his favorite things to eat). Other than that, there are no real big complaints.

It's clean and they're friendly but my question is, with an RN on staff, why can't they even put a bandaid on a blister? They told me that I would have to bring in home health services and that made me wonder what am I paying htem for? It's a horrible value. I am seriously considering finding something else for mother because of this and she is not happy and some of her things have come up missing. I don't know what care services they're giving her other than feeding her three times a day, which is good. Some of the ladies I really really like but they're limited in by what they're able to do. I was happy witht he place until mother bumped into a door way and I had to make a doctor's appointment to get it looked at because no one would put a bandaid on it! What care am I paying for?

Toured with my brother, we were ok with this place, but again really small rooms. I liked the fact they had a separate memory care unit. Noticed no men in the unit, not sure my mom would like that but don't (I can't judge that for sure) think dad would need that unit just yet.

This is a really good community with lots of potential to be even better. At first our loved one did not like the food but that seems to be getting better and they are no longer complaining. There were a few issues when we moved in but they seemed to be taken care of and the transition has been a lot smoother now. It is a good community that has very caring staff members. I would recommend this community to individuals who have time to make sure things are going smoothly in the beginning.

Very nice. Clean. Easy to talk to staff. I don't care for some of their fees however. Cable is not paid for and they charge one months rent when you enter that is not refundable. I was told this was to 'maintain' the premises. Mental impairment of other residents was a concern to me when comparing my father to them. Lovely grounds, nice outside areas.