Brookdale

We toured this community while looking into care options for a loved one. I thought Brookdale Augusta was a nice looking place, overall. The staff were friendly and professional, and it looked like they take good care of the residents.

The facility is a good atmosphere. They take really good care of my loved one and that is my main concern. The nurses and staff are always their and being initiative. Everything is clean and not dirty. They have some activities.

Brookdale Monument Valley Park is definitely a very loving and caring environment, both for the residents and the families. Everyone there is very kind and very helpful. They have made it a very smooth transition. They have really just been awesone! One area where they could improve is with the billing. There has been a little confusion and a few minor errors which they are correcting. I would highly recommend them a million times over!

My step mother is the one living there and she has only been in there for a couple weeks now and I have only made two visits there since she moved in. So my experience is a little bit limited, but thus far things have been good. We believed after doing a lot of research that Brookdale Orland Park would be the best place for her, and I believe that it is. She is very safe and protected, and the staff there is extremely caring and friendly. On the down side, she is in a memory care unit and it does seem that things are a little messy and the activities and such are just kind of piled up and thrown together haphazardly. That is just my own personal opinion and observation though, and is not a major issue. They could also improve a little on their communication. I am one of several children involved and it seems like nobody really knows who to talk to. We would like to know on a weekly basis how she is doing. Those are a couple areas to improve, but again overall things have gone very well with Brookdale Orland Park.

It's very nice, the food is good. They are on the ball and get things done. It's clean and the staff is good. I would give it at least a four. She isn't happy though, she hates it. I don't think there is anything the community could do differently to fix that though.

Outside a bit run down looking. Not a very nice area, pricing odd, addons, i liked the way the residents were treated, also felt very homey, animals, rooms were not bad.

My mother moved to the Villas at Summerfield. She tells me many of the lunches and dinners are tasty, but some are just fair. We have found the staff to be very friendly and helpful. They do seem to know the clients personally and always refer to them by name. The facility is kept very clean. The furnishings are very attractive, and the wall decorations are also interesting and attractive. It looks quite classy! The individual apartments are cleaned every other week. We have found that the apartment cleaning is not very thorough, however. The bed linens are washed for the clients and the bed is re-made every other week as well, which is a nice feature. You can always add on more services as needed if your parent is less able to care for themselves over time, which is also a nice feature.

I can say they are really friendly. They are first name basis with everyone. The staff are definitely their to do there job and its to serve the elderly and take care of them. They dont rush anyone which is a good think they take time to help each individual out.

We visited this community while looking into care options for a loved one. We thought The Grand Court was a very nice looking place! It had a nice layout, the staff was friendly, and the amenities were great!

We visited this community while looking into care options for a loved one. Brookdale Place of Ann Arbor seemed like a very nice community, overall! It had a welcoming atmosphere, and was equipped to handle the care needs of our loved one. It is definitely somewhere we were considering as a second choice!

The staff are amazing the care about the patients and go above and beyond to make sure their all taking care of. The facility is quit and great. I didn't really get into the activities so not to sure about that,

We are somewhat happy with brookedale stonebridge place. My mother is happy being their so far. My only complaint is that with the insurance we bill them something then it comes back needing something else so that is a little frustrating. Their is also a few other things but not that bad.

I went and visited it is a nice place and really everyone is happy and the director answers all your questions and is trying to help the patients feel like home. The price is really expensive though

My mother is very happy especially since where she came from. She hasn't precipitated in the activities. Everyone is really nice their and as long as she is happy then I am too.

My mom only lasted there seven days (she passed away due to cancer) so we did not have a lot of experience to go on, but the experience we had during that time was really good. Very nice place with excellent care and people.

I would say this is the most friendly facility that I have been to and talked with. It wasn't has clean as I wanted to be but barely reasonable.

The experience we have had with Emeritus at Reno (which is actually now Brookdale as they were bought out) has been very positive. They are very caring with their patients and attentive to their needs. Mom has been in there for about two and a half months and during that time it has been a very positive experience.

It's immaculate, and the staff is really friendly. She loves the food. Her only complaint is that the portions are sometimes too big. The parking is not great, and it can be hard to get a space. It would be nice if they were a little more proactive if they see a resident having a difficult time. We chose it because it's in a good location for us to visit, and we also liked how clean it was.

This place is very nice. We especially like the fact that the DR is open from 7a-7p with no assigned seating or specific dining time. Service in the DR is VERY slow and the quality/quantity is so-so, ergo meals are served cold or lukewarm. Meals could be prepared with more flavor and variety. Staff is very friendly especially in remembering names of residents and their relatives. Lots of actives to enjoy but joining in on some of the card games is difficult as "groups" have already been formed. Facility does not look like a senior care facility, more like a land-locked cruise ship. The apartment is a one bedroom and is very adequate for our mom's needs. The weekly housekeeping, washing of bed linen and towels, vacuuming, emptying trash is a wonderful additional service. We're happy our mom is there and being so well taken care of. We feel the "rent is a tad high but what are you going to do to help ones loved one around.

I would recommended this place to anyone. I am very happy with this place. The staff and the director care about their patients and is their main priority.