AgingCare 2

Some caregivers were excellent, others not so much. But for the most part, it was a positive experience and I would recommend this agency to others looking for home care.

I left out the categories that don't really apply for us. These are overall ratings. I must say that for both [name removed][name removed][name removed] and [name removed] , our current regular caregivers, I would give a 5 all around. I hope we can keep them on Mom's team for a good long time!

This is an awesome company. The communication between all parties has been great. They truly have taken care of my mother. ( My mother has dementia and they are doing an awesome job with her ). I recommend this company with hesitation. They are the reason I can keep my mother at home and not in a facility somewhere.

My family was looking for in-home care for our loved one. We were referred to Homebridge Care and to make a long story short we were skeptical of course but the sincere professionalism and care received

We are super satisfied with the amazing and caring staff who support Mom. The value is good and in line with other providers. Reasonable for the service level. In general, I would say, we are very happy with the whole service. I know that meals my sister leaves meals and they've been microwaved and taken care of they take great care of her clothing. The very friendly mom loves them, so, it's all good

[name removed] and [name removed] are wonderful to work with. This is a small agency, so had to wait for them to hire people to get the help. A couple of missteps with caregivers not showing up and had to drive out to my parents home at 10 pm on a few occasions to cover the shifts. Took a while, and still working on, caregivers filling out care time sheets appropriately and in a timely manner. They will always work it out though. One caregiver does not speak English, which makes it hard, but only one of the overnight caregivers, so limited talking needed. Daytime caregiver, although great with my father, could never help in taking him to appts for me as her car is very unsafe and not trustworthy.

Price & flexibility of hours was a 5. I really liked the owner, very thorough, friendly and flexible. But the person sent to care for my dad was to young and inexperienced. If hiring this company, I recommend asking for a mature caregiver.

This review is borderline 5. From the first phone call I immediately felt a personal connection with PeopleFirst. We had a great initial meeting in person meeting and once matched with a caregiver were able to meet her first to make sure it was a good fit. Other places did not give that opportunity. Overall the care quality is good, we are only using companion care and light house keeping/meal prep but my mom is happy. Negatives, the billing address to where to pay them on the invoice is not correct so our payment got returned, after a few months they have still not updated it in their system so it's confusing. We also asked to get bi-weekly invoices which I needed to remind them of.

The cultural diversity of caregivers from various countries adds interest to the caregiving experience. At times, communication in English can be challenging but it can be a learning experience for everyone.

What we like the most about Home Instead is the long term care Insurance covered a good portion. Once we got the right care taker in place she was kind and her schedule was flexible.

The last has more to do with the fact that it was really only ever some light house cleaning, she did t need help physically and no food preparation. It was a little expensive for those reasons. They were professional and the person that came in to help really seemed to care about my mom's welfare.

Met with owner of Blessed Hearts for the purpose to learn about their services and for them to evaluate my wife's compatability with the services they provide. Owner was very knowledgeable and so comfortable to discuss my wife's needs. I found the cost for their companion services to be fair and resonable. We did not visit their facility. I would have engaged their services but shortly after our meeting my wife's health degraded to the point where she would need a qualified medical service provider to not only watch over her, but also administer medications.

We only used your service four times as we readied to relocate mom to another state. It was good knowing someone could take her to run errands, as she had just stopped driving. I did notice the caregiver only wrote comments on first visit. No other notes were made.

Everyone was very kind and considerate. My caregiver tried to be as helpful as possible. It turned out that I dud not really need very much care. But, if I ever do, I would contact Cornerstone first!

I hired Home Instead at the beginning of the summer.. [name removed] is very attentive and he and his team are servicing my mom as best as possible. He aligned a lovely care giver, [name removed]… to care for my mom.. I am pleased with the care and service so far…

The care had been great, but it's expensive. The issue we have had has been with [name removed] not honoring our requests for fewer caregivers in order to provide consistency for our dad. We've also asked for female providers and they keep sending males. My father does not respond well to males.

I was having chemotherapy and the doc thought I would need home care perhaps for 1 week after each treatment. I did have someone for 12 hours on the nights after my first 2 treatments. However I found that I didn't need anyone so didn't use the service after that. I think the doc didn't know how I would react to strong treatment and wanted to be sure I had help if I needed it. I would recommend their services to other families who may need them

Communication regarding scheduling between the office, Caregiver and client is sometimes slow. Messages aren't always returned in the most timely manner. The staff is very accommodating as much as they can be.

The scheduling office has been a great help to me. I wasn't sure exactly what I needed when we started. When I was just doing 2 four hour shifts it was difficult to get the same people. I just felt like a steady stream of different people. When we didn't care for a care giver I would just call the office and let them not to send the person back. Then mom my had went in the hospital and when she got out I had to change the shifts to 24/7. I was out of town just making phone calls. My sister was here. I had told the office I would leave it 24/7 until I got home and decided what we needed. Once home I went to 2 eight hour shifts. I have gotten pretty much the a steady group of caregivers now which has been nice.

They could improve on communication and follow through of things they say they will do. I like the fact that they are flexible with hours of service