The Palace Group

My parents have been living at The Palace in Coral Gables since January. They and we are very happy with the environment, care, activities and responsiveness of The Palace. They have made friends, started new activities (Tai Chi, board games, movie night), enjoy the nightly happy hour and the ease of having healthy meals available daily.

My father is 81 years old and he has been extremely happy at the Palace at Coral Gables. The staff is A+! We feel blessed to have found such a wonderful place for my dad to enjoy his senior years.

The facilities are first rate, but even more impressive is the friendliness and attitude of the entire staff--professional, administrative and service. There is constant and varied activity going on, more that sufficient to satisfy virtually any interest, from educational, cultural, religious or entertainments. There are also wonderful events on special occasions and holidays where outsider friends and family are welcome. The experience to date has been better than expected.

I brought my Mom and Dad to the Palace seven years ago. I moved them from New York after it became apparent that they could not care for themselves. They had an apartment at the Palace Royale and they immediately made themselves at home. It was like living full time in a resort. The staff was great and took very good care of them. When my Dad became terminally ill two years ago the staff could not have done a better job caring for him. After my Dad passed my mother moved over to the Renaissance where she receives the additional care and assistance she needs now that she is alone. I will forever be grateful to the Palace staff for caring for my loved ones as if they were theirs. If you need a loved one cared for on a 24-7 basis, I can not give any other place the recommendation I give the Palace. They are the best!

It's been very good I've got no complaints. Sometimes they are a little slow to respond when I call and want to get an answer it takes a little bit. I've been invited and the food is very good. When I very first didn't know any of the staff members and I wanted to call and get information I would get passed on to three or four different people. The internal communication is a little lacking at least in the first few days. I was a little lost in the beginning. When I first picked it I needed immediate attention and they took her immediately. The smaller homes were not able to do that. The independent side is extremely impressive I would give that side straight fives.

My mother is currently with the palace at Kendall. The staff and facilities are wonderful, however, I don't know if it was a great fit for my mom as it is primarily Latin speaking and the type of music that is played, etc., is totally oriented towards that type of music which he is not familiar familiar with. I probably in hindsight should've placed her in the Homestead location. We're happy but not necessarily satisfied and we're still feeling things out.

Overall experience was fine, but they are stretched thin in taking care of patients requiring more supervision. In my Mom's case she went into hospice early in her stay so more hands on supervision was no longer an issue. The facility staff is friendly, caring and approachable. Facilities are clean, no smells in common areas or residents' rooms. Residents are clean, well groomed and have no unpleasant smells. A lot of residents have added on one on one caretakers to supplement care. Room sizes are ample and well laid out. They can be for single or two residents in one room.

We were the exact people who did not want to put our mother in a facility such as the Palace but it has been a smooth transition. The staff go above and beyond all the time. Now that we know that our mother is safe no matter what happens with the tropical weather we are relieved. Keep up the good work.

This community is very good. The staff is working very well with the hospice people who are taking care of my sister. The community is very nice and the staff is kind and compassionate. In the midst of the storm that is coming, they have assured me that they have a solid evacuation plan in place which eases my mind slightly. Overall I am happy with the care my sister is getting.

We toured this community. The staff was very helpful. We needed more of a assisted living community. We did not see the menu of the meals that would have been offered. I would suggest this community to other families needing this type of care with a good value

We are happy with this community for the good The staff are friendly. The staff are warm and pay close attention. to the residents needs. She is happy with the meals and the variety. She is offered activities with the other residernt.We would recommend other familes to this nice community with great care.

This is a good community, everything looked great. Everybody was very cheerful, it has a welcoming atmosphere. The residents shared nothing but good stories about their time at the community. My sister needed a little more care than they were able to provide.

Nice facility. Many residents out and about, all looking very happy. Directors knew them all by name and obviously had interactions with them regularly. Nice rooms. 2 available with different levels of care. Lots of aids around. Priced at the higher end

I have been extremely pleased with the service and care of my husband has received since he's been at the palace. The staff and administration is very receptive to all requests. Since he's been there he has not had to be hospitalized one time and that's saying a lot since when he was home he was hospitalized quite frequently

Place has served my mothers needs well by providing food, entertainment and transportation. But one should consider that costs for rental of the Palace Suites will rise each and every year by an amount that well exceeds the cost of living.

Average Price $4,100/month

My mother was only in there for a month before she passed away. She was in the Renaissance and it seemed to be a great place. She wasn't real happy to be there and she fell while she was in there and hit her head. They found her in her bedroom and took care of her. The people seemed to be great. I have nothing terrible to say about them. It was very clean and I guess the value was pretty good. It was probably one of the more expensive places but I think from what I'd seen, it was also one of the best. They have a huge staff and they keep the population engaged and involved. I didn't see anyone not being cared for.

180 medicare/aid beds. Lots of amenities.

Some of the staff, CNAs are excellent and treat the family member like their own family. Others you can tell are just there to do the minimum and get their check. Food has gone way down as have the daily activities. Nursing staff is wonderful and the activity people too. The waiters and waitresses, concierge are fantastic.

My mom lives here and she is very happy. The property is run down but they are building a new facility and we can't wait! The staff is very friendly. The meals they serve are great. Lots of events and lots to do each day for the residents. A little pricey but they do a good job so we make it work.