Priority Life Care

Staff very caring, would like to have more rehab and activities in dementia unit. It was a positive experience. I would recommend this facility to others. Nice valentines dinner made residents feel loved. Great granddaughters brownie troop came in and sang Christmas carols. Staff showed appreciation. Easy to talk to. Always available. We miss this place.

The community (people who live here) are the best asset!

Staff is really friendly and facility is neat and clean. Service is poor half of the time they are short staffed. The call button answers are really poor.

I just wish they had security at night. No one is at the desk after 7.

Staff, friendly, but need more help some times of the day. Food is not great, more variety of items at dinner, and lunch.

The residents are lovely people who have created an environment where they treat each other as family. The nursing staff leaves a bit to be desired. Blood pressure not taken when ordered by physician, call bells not answered in a timely manner and communication between staff and family could be better. The dietary staff treat the residents like they are in a fine dining restaurant. However, the food could be better.

Staff is good but 2 stand out to me as going above and beyond. One is a CNA other is a nurse

Great place and great value. Good food. Nice and welcoming people. I would recommend to others.

Onboarding is outstanding. Unfortunately as is the case industry- wide staffing is a challenge. I would highly recommend to others. It is top- notch.

My experience with Brookdale was very nice, my mom was there for 5 months before she passed! The care my mom received while there was very caring, when she passed the staff all hugged and it showed real care. I would recommend Brookdale!

She states the food is adequate, but she does not leave the dinner table hungry. Very tired of green beans and chicken. For the most part, the staff seems very friendly. I don't like the fact that I don't get receipts when I pay the bill. She likes it and that's what manners.

Dining is very good Activities are amazing they take wheelchair people out as well. The facility is renovated but it's older in the rooms. They need to update sinks to wheelchair accessible bathroom sinks and kitchens and better hvac personal in bathrooms and bedrooms. Grounds are clean. Staff response time is exceptionally fast

Someone here needs to take accountability for the severe lack of meal choice and quality. It's a beautiful facility. The food needs to come up a bunch of notches and quick. If that changes, I'll change my rating.

Everything about Brookdale is excellent. Food needs improvement. No in-house rehab. Only pt in room. Staff is so attentive

When we first considered Celebration Villa, we were very impressed with the cleanliness of the facility, the quality of the food, and the friendliness and caring demeanor of the staff. We were aware, however, that the facility was under new ownership, and had been advised to ask about staffing stability. We were assured that all of that was behind them. However, within a month or two of move-in, the director, head nurse, and marketing director were all replaced. In addition, they mishandled [name removed] intake in that they did not give the new pharmacy her insurance and PACE card information. Rather than calling me, her POA, for this information, the pharmacy filled all her prescriptions and charged us retail costs. It took me months of phone calls to resolve the billing issues. This sort of thing might have been behind the staffing changes. Having said all that, after a few months when things settled down, I was overall satisfied with [name removed] care. I can't say she was happy there, but she was treated well and all the staff I interacted with were very responsive and caring.

It's always clean. Staff is friendly and efficient 9 out of 10 times. I do feel the outside doors need to be locked at 8pm until 8am. I was told they would be and they never are locked. I think there needs to be a front desk person 24/7. The food is delicious and there are plenty of activities planned.

My sister is very pleased with Celebration Villa of Chipp. And that's where she has been staying for almost a year now. My sister is happy there and I'm glad.

Getting my mom in and registered and settled was very easy. The director, [name removed], was terrific to work with. My mom was always clean and well tended to. She seemed to be happy and they had a ton of activities, the ability to sit outside And socialize as mature as little as anyone wanted. I was very happy with the experience overall

They answer the phone but if not return calls. Very friendly and accommodating. Also, they call me with anything that changes with Dad. If he falls down. They let men know. If he goes to the nurses office with any issue, they let me know. We would for sure recommend this community to other families based on the experience so far.

The staff was very friendly and helpful. I would recommend