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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 55 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,600 reviews and an average review rating of 4.4 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,600 reviews
55 communities
8 senior living award communities
Starting from $X,XXX/mo
3 community videos

Merrill Gardens community listings

Showing 55 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
80 reviews

My husband moved into Assisted living at Turners Rock in April of 2026 after having a stroke. We toured other communities in the area but Turners Rock felt like home. The staff was friendly and the...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
64 reviews

I love the convenience of everything here. The food is good, the people are great. I've made a lot of wonderful friends. The activities and entertainment keep me busy. All the staff are great! If you ever...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
44 reviews

My mom is in a studio apartment with a huge closet and her own laundry facilities on the 6th floor with a fantastic view of both Mt. Ranier and Commencement Bay. The staff has been very supportive and all...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
25
25 Photos available
9.7
Review Score
26 reviews

Well it is ok but on the weekends the service is very slow and the food at times not too good. The apartment is nice but a tad small main bedroom. All in all for now I would say it's ok.

Provides: Independent Living

At Merrill Gardens Greenville, we’re proud to be a family-owned community built on generations of experience in senior care. Our mission is simple: create a warm, welcoming environment where residents feel supported, connected, and truly at home.Located in vibrant downtown Greenville, our...

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Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
21
21 Photos available
8
8 Floor plans available
9.6
Review Score
114 reviews

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.5
Review Score
84 reviews

The daily staff are wonderful. Very accommodating to the varying needs of the resident and the family members. They worked very hard to get our mother to eat, bringing her meals off schedule and trying to...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
85 reviews

The staff is great and friendly but there are some inconsistencies with staff coming in every morning (like they're supposed to) to check on her and she has complained about the food but overall she loves...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.5
Review Score
90 reviews

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.9
Review Score
83 reviews

I'm 100 percent satisfied with every aspect of the Truewood Facility. I'm not only surprised by the quality of the food, the friendliness of the people, and the overall willingness of the staff to help us in...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Hillsboro

146 Northeast 4th Avenue, Hillsboro, OR 97123

Starting at$X,XXX+ monthly
30
30 Photos available
9.8
Review Score
18 reviews

When I entered the community of Merrill Gardens Hillsboro, I immediately felt at home. I was warmly greeted by [name removed] at the Front Desk and [name removed] , who would tour me around the facility. It...

Provides: Assisted Living, Independent Living

We are proud to introduce our new senior living community in historic downtown Hillsboro. Our location offers easy access to a wide variety of amenities, parks, museums and more!Managing a packed calendar of enriching activities is a full-time job and our Active Living Program Director is up to...

... Read more

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Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.6
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
9
9 Photos available
13
13 Floor plans available
9.5
Review Score
54 reviews

Staff very friendly and professional, food is food. Room size is adequate. Overall cleanliness is above average. Not involved in activities.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
138 reviews

Truewood is a wonderful, caring place for your loved ones! The staff is compassionate and caring and very attentive to the needs of the residents that live there. Plus, the dining room has wonderful food...

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
19
19 Photos available
9.5
Review Score
33 reviews

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets...

Provides: Assisted Living, Memory Care, Independent Living

Murano specializes in creating an experience of unmatched hospitality for residents and guests alike. We offer independent living, assisted living, memory care, and state of the art programs such as Bridges and Bridges Bistro for those in early stages of memory loss. Our community also offers...

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Starting at$X,XXX+ monthly
22
22 Photos available
14
14 Floor plans available
9.4
Review Score
56 reviews

I would recommend Truwood to all seniors. The amenities are prolific! Staff is kind and accommodating (with the exception of Lillibeth, the business office administrator). She has poor bedside...

Provides: Independent Living

Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
37 reviews

The apartments are beautiful and well-appointed. The staff is incredibly caring, food is tasty. Love that the dining room is open 7 am to 7 pm! The facility is kept very clean, and issues are attended to in...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.3
Review Score
70 reviews

My mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
48 reviews

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food...

Provides: Assisted Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
94 reviews

The staff has been very helpful and respectful. The apartment size is good, just right for mom's needs. I would recommend them to others who are searching for senior living for their loved one.

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.3
Review Score
113 reviews

The staff are amazing. They have been extremely responsive to all of our needs and concerns. Every place could use a full time doctor and 3 nurses that are "hospice care" level humans. (Think Angels) You are...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park is a beautiful place to live within the prestigious Ferry Street Bridge-area of Eugene, and it is also near Springfield. Our neighborhood offers a small-town feel with all the conveniences of big city living—world class shopping and dining, a commitment to the...

... Read more

Novelle by Merrill Gardens

3355 Almaden Expressway, San Jose, CA 95118

Starting at$X,XXX+ monthly
28
28 Photos available
9.2
Review Score
8 reviews

Staff is top notch. Trained very well, kind and compassionate. Food is healthy and tasty with a wide variety. Facility is beautiful. Rooms are spacious and comfortable. I absolutely LOVE them!

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Solivita Marketplace

4602 N Marigold Ave, Kissimmee, FL 34758

Starting at$X,XXX+ monthly
13
13 Photos available
9
9 Floor plans available
9.2
Review Score
78 reviews

Room size was good. We had a 1 bedroom with balcony, large living space, kitchen, large bathroom and closet. They had a variety of planned a activities and many residents got together for games. Food was...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
24
24 Photos available
6
6 Floor plans available
9.2
Review Score
51 reviews

Right now my views on Merrill are in flux. I sent a Valentines floral gift. My card was removed and placed in someone's office! I was told that flowers were no longer allowed. OK, only a bit of notice would...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services in addition to...

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.1
Review Score
44 reviews

The staff here at the Merrill Gardens retirement/residential community, in Santa Cruz, Ca., where I reside, can be described as tremendously essential, responsible and wonderfully attending supportive, not...

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more
Viewing 1-25 out of 55 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,600 reviews

Review Score

2,600 reviews
8.8

Out of 10


5 star

63%

4 star

24%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 727 reviews in the last 2 years. Over all time, Merrill Gardens has 2,600 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,638
623
185
72
82
Date Submitted
194
415
727
Reviewer
359
1,556
625
20
Care Received
787
885
852
1621-1640 of 2600 reviews
Sort by

4.5
Muriel Ingalls - Family/Friend
Memory Care
March 11, 2015
Verified Review
Review of the Pines of Newmarket

My mother moved into the Pines on January 31. She is 91. She moved from her home and hometown where she has lived for the past 80+ years. She has done a great job of adjusting and that would not have been possible if it were not for the friendly and competent folks who care for her. She enjoys the activities and the other residents. I asked her recently on a scale of 1-10 how she would rate the Pines. She gave them a 9. BRAVO.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Family/Friend
Memory Care
January 2, 2015
Verified Review
nice place, needs better communication

The one thing I would say where Willow Part needs to improve is this: their nursing staff communication with my mothers doctor needs to improve. Other than that it has been a very positive overall experience. It is a very clean nice facility with friendly staff.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Dolores LeDonne - Family/Friend
Memory Care
November 20, 2014
Great Experience!

My experience at The Residence of Glen Riddle has been great. I can't choose just one team member. I have to say each and every employee working at The Residence goes above and beyond their duties. From the management staff that goes out of their way to please you as a family member, the workers are always happy and willing to help out with any situation a resident or family member may have. One last thing, the care given to each and every resident there is wonderful.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Terri Lannon - Family/Friend
Memory Care
November 20, 2014
Can't Thank You Enough!

I can't thank the staff at The Residence enough for what they have done not only for my grandmother, but for our family! Everyone has been awesome! They take care of everything and help with anything requested. I know they are taking care of my grandmother and she is safe, fed, with good company and is enjoying herself! Can't thank you enough!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Dee - Family/Friend
Independent Living
October 11, 2014
My review after a month of mom living at Bridgecreek

I moved my mother into the community after looking at several places. At first after reading the reviews I decided to not look at Bridgecreek. However, a friend of mine from church had recommended as well as one of my neighbors who had to move the parents. They had nothing but good things to say. The tour was very precise. Not pushy but very comfortable. You can tell they actually care. I went back a total of three times. First time I did the research to eliminate places that I would bring my mother. The second visit we brought her in for lunch and final visit we brought family in and signed the agreement. We have been very happy since. They recently did a remodel so there pictures online aren't up to date. My mom has made several friends and isn't lonely and has engaged herself in activities. It is independent living however we contract care at a very reasonable price that's available on site. We were working on a budget so the value here is great. So far so good. I've looked at several places in the area and this by far has been the best especially for the price.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4.5

Value for Cost

5


4.5
Susan F. - Family/Friend
Memory Care
September 17, 2014
Verified Review
A Year at Merrill Gardens

My mother has been a resident of Merrill Gardens since last September. The staff has been friendly, courteous and compassionate in their care of her. always willing to include her in all activities while honoring her need for privacy and time for reflection since my dad passed away. I am very happy with Merrill gardens and plan to encourage her to stay there as her needs increase.

Cleanliness

4.5

Friendliness

4.5

Care Services

3.5

Activities

4.5

Value for Cost

3.5


4.5
Family Member - Toured community
Memory Care
July 31, 2014
Verified Review

Willow Park was very nice, it was in our top two. We really liked it. There were two reasons that we didn't choose it. One was they didn't have a room available at the time, and while they were willing to ask another gentleman to change rooms to accommodate us, I just didn't feel right about that. Also there was some concern over the level of memory care we needed. The place we chose was more able to work with us on the memory care.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
Loved one - Family/Friend
Memory Care
July 15, 2014
Verified Review
Nice place!

Overall we've been very pleased with the service at Merrill Gardens. It's a nice looking, clean community, and the staff have all been very kind and caring. They provide excellent care, and have a good variety of activities for the residents.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

4

Value for Cost

4.5


4.5
Kaye Martin - Family/Friend
Memory Care
July 7, 2014
Verified Review
Pleased with Legacy

Care and concern for residents is outstanding. My father is a very active and alert 95 year old, and is pleased with the facility and staff. He told me it "feels like home"! I would highly recommend!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Loved one - Family/Friend
Memory Care
June 23, 2014
Verified Review
Very nice place

We've had a great experience with Sheldon Park so far, I think it's a great match for what our loved one was needing. It's a clean, well kept community, and the staff have all been very friendly. They're able to handle everything in terms of care and amenities. They've got a good variety of activities for the residents, although I think they could stand to have a few more. Overall we're very pleased with Sheldon Park, and we'd recommend it!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4

Value for Cost

4.5


4.5
J E - Toured community
Memory Care
June 4, 2014
Verified Review

We toured this community when we were looking into care options for a loved one. I thought this was a nice place overall, it was a nice clean community and the staff were friendly. However, I didn't think my loved one would have been as comfortable here as others we looked at. It felt a bit too formal, and other than a small courtyard there weren't many options for outdoor walking.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
Karen - Family/Friend
Memory Care
May 8, 2014
Verified Review
All the people that are so friendly, there is only one person that I have had a problem with.

All the people that are so friendly, there is only one person that I have had a problem with. The activities are good. The food is good, my father has always been a picky eater, and he loves the food, he thinks he's at a five star restaurant. There have been a few laundry mix-ups, but they were able to get on it right away. They are just top notch. It was in a good location for us, and it had the right pricing for us as. It was a very clean and neat space, I liked how they had everything arranged. We chose it because there were a lot of comparable places but this just fit us the best.

Cleanliness

5

Friendliness

4.5

Care Services

5

Activities

5

Value for Cost

4.5


4.5
perry m davis - Resident/client
Memory Care
April 10, 2014
Verified Review
only been here 10 days and so far it ...

only been here 10 days and so far it seems great..

Cleanliness

4.5

Friendliness

4

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.5
DJ Miller - Family/Friend
Independent Living
April 1, 2014
Verified Review
Mom is Home~

From the moment we walked in for our tour, we felt welcomed and at home. The atmosphere was like being with family. We had been to a few other communities in the area, and never felt this sense of warmth. We knew that Bridge Creek was a fit for us. Fortunately, my mom was able to participate in her new residence selection, so her input was what was important. We liked that the managers of this community live on the grounds and are available 24/7 if needed. Also, the building isn't so large as some of the others we visited, which makes getting around so much easier for mom, easy to remember her way around. They have classes, events and outings for those who want to participate, as do all of the other communities. Mom easily made friends and is enjoying not being alone like she was in her own home previously. The care and attention she receives from her care givers and the Bridge Creek staff is wonderful. I know this because mom is so happy here! One tip that I told mom when we were conducting our search, look at the residents and see if they're happy and satisfied. Overall, this will tell you volumes about the community without the sales staff telling you how nice the community is, they're out to make sales after all. This worked for us, and Bridge Creek is a fit!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Susan - Family/Friend
Memory Care
January 11, 2014
Verified Review
A new place for my parents

After touring several assisted care homes for my parents we chose Willow Park. This was a hard decision for my parents and a big adjustment. They both need care and could no longer do it alone. It has been a big relief to them and myself to get the level of care that they need. They are very pleased with Willow Park. It is a clean, friendly, and vibrant environment. They were able to personalize their apartment. The care providers are considerate and kind. My parents really like the meals and the dining environment. Not having to worry about preparing meals or shopping for food is a relief. They have only been residents of a week now but I really think that they are adjusting and happy with their decision.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


4.5
Ann - Toured community
Memory Care
November 25, 2013
Verified Review

Our friend Frances Hammerlund has been deaf since the age of 6. She reads lips, speaks (but is difficult to understand) and is now 92 years old. Up until about 6 months ago she lived by herself in an apartment in Hollister, CA. We met Frances about 12 years ago as we all went to the same Lutheran Church. We became friends with her, being drawn to her wonderful smile and christian positive attitude. After her brother died we became more involved with her as her only close by relative is a sister-in-law who is 83 and not able to drive. We started a few years back taking her to Fremont to a Lutheran Church for the deaf and became friends with the pastor and his wife who also visit Frances on a regular basis (about once a month or every other month). We realized after a fall and later trouble walking that it was not safe for her to live alone so we contacted A place for Mom and started checking out facilities that would be safe for her to live in. We (along with her sister-in-law and Pastor) decided Village Green would be a great place. So we moved her in on Sept. 26, 2013. She has been very pleased and even discovered that two of the waitresses in the restaurant do sign language. We are very happy with Village Green and enjoy visiting there and seeing Frances so content.

Cleanliness

4.5

Friendliness

4.5

Value for Cost

4.5


4.5
Daughter - Toured community
Memory Care
November 5, 2013
Verified Review

It's nice! I went to the open house. It's obviously very expensive. It was so new. It had just opened a couple of months ago. The only impression I got was that it's a very nice place but you have to have some money to live there.

Cleanliness

5

Friendliness

5

Value for Cost

3


4.5
Family Member - Family/Friend
Independent Living
October 16, 2013
Verified Review
They Do A Nice Job

It's very clean and the staff is very friendly. I think you probably get as much or more value there for your dollar. There are a lot of amenities and little things that they do that you might not find other places. It's expensive, but not any more than other places. They have things like cloth napkins on the table and a dining room where you can eat at any time. They do a lot with entertainment. The keeping you busy with happy hours and shows of different kinds. They do a nice job. They've had recently, a change of management and there was a gap there were you had temporaries filling in and people doing two jobs. The management seems to be good now but there was a period of time there where it was uncertain. It's better now.

Cleanliness

5

Friendliness

5

Care Services

4.5

Activities

5

Value for Cost

4.5


4.0
Kenneth B - Toured community
Not Sure
October 17, 2026

I took a virtual tour of the community. From what I saw the facility looked well maintained and structured. At the time of the tour we didn't get to see much of the residents themselves and how they interact with each other and the staff. I would have liked to see more of that if possible. Overall, I was impressed with the facility.

Cleanliness

5

Friendliness

No data collected

Staff

No data collected

Value for Cost

4


4.0
Sandra Courtney - Family/Friend
Independent Living
October 13, 2026
Verified Review
An awesome place to live.

I would recommend Truwood to all seniors. The amenities are prolific! Staff is kind and accommodating (with the exception of Lillibeth, the business office administrator). She has poor bedside manner. [names removed] are phenomenal staff. As well as all unmentioned by name staff members. A pleasurable place for my parents to live.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

3

Value for Cost

5


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