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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 55 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,587 reviews and an average review rating of 4.4 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,587 reviews
55 communities
8 senior living award communities
Starting from $X,XXX/mo
3 community videos

Merrill Gardens community listings

Showing 55 communities
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Merrill Gardens at Carolina Park

3501 Merrill Place, Mount Pleasant, SC 29466

Starting at$X,XXX+ monthly
17
17 Photos available
16
16 Floor plans available
9.0
Review Score
32 reviews

The place is very clean and bright and open feeling…The staff is all very well knowledges and friendly…Lots of activities and can handle transportation needs..The food is good and always served in a very...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Located in the 1,700 acre Carolina Park master planned community with shopping, dining and outdoor activities, Merrill Gardens is in the heart of it all. This new community is modern yet intimate with spacious apartments as well as cottages. Relax and enjoy the...

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Merrill Gardens at Madison

121 Brookridge Drive, Madison, AL 35758

Starting at$X,XXX+ monthly
26
26 Photos available
5
5 Floor plans available
9.0
Review Score
62 reviews

I like having lunch dinner or breakfast at any time between 7 am and 7 pm each day. The young food service needs improvement. It takes about 20 minutes to get served. yes I could recommend Merrill Gardens...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Madison is situated between Athens and Huntsville in Madison county. Enjoy being near shopping, outdoor recreation areas, hospitals and high-quality medical practices.Merrill Gardens at Madison is classically designed and offer a wellness center, well-appointed library and lots...

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Merrill Gardens at Renton Centre

104 Burnett Avenue South, Renton, WA 98057

Starting at$X,XXX+ monthly
20
20 Photos available
9
9 Floor plans available
9.0
Review Score
36 reviews

My experience has been fantastic. I have been here 14 months and everything is better than I expected. The staff has gone over and above to make sure I and my wife, who is in there memory care unit, can be...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens is an all-inclusive community. Choose from a studio, one-, or two-bedroom private apartment home. Enjoy concierge services, daily scheduled transportation, 24-hour staffing and weekly housekeeping.Our Anytime Dining program keeps up with our residents schedule with fresh,...

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Merrill Gardens at Huntington Beach

17200 Goldenwest Street, Huntington Beach, CA 92647

Starting at$X,XXX+ monthly
18
18 Photos available
8
8 Floor plans available
9.0
Review Score
46 reviews

Since my friend moved into Merrill Gardens Memory Care, I have seen [name removed] create thoughtful life-enrichment programs tailored for residents living with cognitive decline. She organizes monthly...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Huntington Beach is situated between the San Diego Freeway and East Pacific Coast Highway in iconic Orange County. Enjoy being surrounded by parks providing ample outdoor recreation areas, near shopping and hospitals; not to mention being minutes away from the Pacific Ocean in...

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Truewood by Merrill, Georgetown

4907 Williams Dr, Georgetown, TX 78633

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
8.9
Review Score
69 reviews

On a scale of one to five, I would give Truewood a four only because the food wasn't up to my mother's standards. Otherwise, everything else was great! The main entrance, living area, dining room and other...

Provides: Assisted Living, Memory Care, Independent Living

Truewood by Merrill, Georgetown is located in Georgetown, Texas. Our suites surround our beautiful lobby and town square. It was designed to create a beautiful setting for everyone. We are located on Williams Drive right next to Sun City and the Scott & White Clinic.Truewood by Merrill,...

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Merrill Gardens at West Covina

1400 W West Covina Pkwy, West Covina, CA 91790

Starting at$X,XXX+ monthly
22
22 Photos available
5
5 Floor plans available
8.9
Review Score
25 reviews

We have had a wonderful experience at Merrill Gardens! We were looking for shelter after my husband and I loss our home of 35 years in the Eaton Fire. The staff at Merrill Gardens was very accommodating and...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at West Covina offers senior living just south of the foothills of the San Gabriel Mountains. Providing independent living, assisted living and memory care, this new community is located east of downtown Los Angeles, near shopping and dining.Merrill Gardens at West Covina is...

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Truewood by Merrill, Fig Garden

6035 N Marks Ave, Fresno, CA 93711

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
8.7
Review Score
75 reviews

This is a wonderful place for seniors. The staff is very helpful and the residents are very friendly. The ambassadors have immediately included me and made me feel welcome! I love my apartment. It is...

Provides: Independent Living

Truewood by Merrill, Fig Garden provides a fulfilling, independent lifestyle in a welcoming environment.Located in a quiet corner of Fresno, you'll love the tasteful elegance of our facilities and the genuine warmth of our staff. Residents also appreciate the convenience of being minutes from...

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Merrill Gardens at Kirkland

14 Main Street South, Kirkland, WA 98033

Starting at$X,XXX+ monthly
1
1 Video available
12
12 Photos available
3
3 Floor plans available
8.6
Review Score
11 reviews

my mother-in-law loves her apartment. She has a large covered and uncovered deck with access from the living room and bedroom. She loves being able to see the activity on the street and regularly uses the...

Provides: Assisted Living, Independent Living

Enjoy all bustling downtown Kirkland offers at Merrill Gardens at Kirkland: a wide range of cultural activities, international cuisine and several parks within walking distance. The Kirkland location is an excellent example of how retirement homes fit into their surroundings and take advantage of...

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Pine Rock Manor

3 Denny Hill Road, Warner, NH 03278

Starting at$X,XXX+ monthly
11
11 Photos available
8.5
Review Score
34 reviews

The staff is SO attentive and caring. They put themselves out for every resident. The food always looked good and they made accommodations for anyone with special dietary needs. The rooms are sized just...

Provides: Assisted Living, Memory Care

Choosing memory care is never an easy decision, but at Pine Rock Manor, our goal is to make every resident feel safe, valued, and at home. Our intimate community allows our team to truly know each resident, creating meaningful relationships while providing personalized care tailored to each...

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Truewood by Merrill, Roseville

1275 Pleasant Grove Blvd, Roseville, CA 95747

Starting at$X,XXX+ monthly
22
22 Photos available
8.5
Review Score
78 reviews

When you enter, you notice how bright, clean, and welcoming it is. Residents tell you hello and make you feel welcome, even if you are just touring. There is constant communication about upcoming activities...

Provides: Independent Living

Truewood by Merrill, Roseville provides a fulfilling, independent lifestyle in a welcoming environment.Built on beautifully landscaped grounds in the quiet community of Roseville, you'll love our elegant facilities and the convenience of being centrally located between Reno, San Francisco and...

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Merrill Gardens at Auburn

18 1st St SE, Auburn, WA 98002

Starting at$X,XXX+ monthly
16
16 Photos available
8
8 Floor plans available
8.5
Review Score
27 reviews

Merrill gardens was very nice. It was all [name removed] desire to leave. Staff were very accommodating with our particularly difficult and unique situation.

Provides: Assisted Living, Memory Care, Independent Living

We offer senior living in the heart of charming downtown Auburn, near the transit center and city hall. Enjoy living in the middle of downtown Auburn, close to a variety of stores, multiple restaurants, entertainment options and the Sounder train station.The community offers spacious private...

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Merrill Gardens at Campbell

2115 South Winchester Boulevard, Campbell, CA 95008

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
8.5
Review Score
20 reviews

I am writing this letter in reference to [name removed] and [name removed]. The care and friendship I have endured with them through my time here at Merill Gardens has been exceptional. They are courteous,...

Provides: Memory Care

Merrill Gardens at Campbell is luxurious, modern and convenient. Take advantage of being connected to a wellness center in addition to free Wi-Fi throughout the building. Good Samaritan Hospital and Kaiser Permanente Medical Center are also nearby. Most apartments in this modern retirement home...

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Truewood by Merrill, Keller

200 Keller Smithfield Rd S, Keller, TX 76248

Starting at$X,XXX+ monthly
17
17 Photos available
8.5
Review Score
89 reviews

My dad has had a good experience at Truewood by Merrill. He really like the food, he had food choices on a menu if he doesn't like the meal of the day. Some places don't do that. His linens are changed and...

Provides: Assisted Living, Memory Care

Truewood by Merrill Keller, offers PRIVATE STUDIO APATMENTS WITHIN in a 62+ Senior Living community with Assisted Living and Memory Care lifestyle options. Memory Care - we are not equipped to care for Frontal lobe and Lewy Body dementia.

... Read more

Merrill Gardens at Columbia

2205 Gregg St, Columbia, SC 29201

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
8.4
Review Score
39 reviews

It is great to be close to baseball field and other restaurants within walking distance. My mom is an active 90 year old that likes to walk the park. And we walk up to baseball game and publico restaurant....

Provides: Assisted Living

Merrill Gardens at Columbia is a new senior living community offering independent living and memory care. We are located next to Segra Park, home of the Columbia Fireflies, one mile from the State House and downtown. We offer luxury senior living in the heart of revitalized BullStreet District....

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Merrill Gardens at Sherwood

16872 SW Edy Rd, Sherwood, OR 97140

Starting at$X,XXX+ monthly
14
14 Photos available
8.4
Review Score
21 reviews

My mother has recently moved into the memory care side of the Merrill Gardens building. The staff who take care of the people there are doing everything that they can to make her feel at home-they do a great...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens SherwoodWe offer quality senior living in the heart of one of Sherwood's most popular neighborhoods, Edy Ridge. Explore our quality independent senior living, assisted living, and memory care lifestyle options from a family-owned company that knows connection is everything.

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Merrill Gardens at Willow Glen

1420 Curci Drive, San Jose, CA 95126

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
8.3
Review Score
72 reviews

Definitely a 5 star rating! I feel that the staff is very well trained as their customer service is excellent. I'm always greeted with a cheerful hello when I visit my sister and offered and snack or...

Provides: Assisted Living, Memory Care

Set in San Jose's Willow Glen neighborhood, Merrill Gardens at Willow Glen offers easy senior living in a modern building with large apartments. Enjoy the small-town feel and being within walking distance of outdoor cafes, coffee shops, boutiques and bookstores. The high-ceilinged, airy building...

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Truewood by Merrill, Vancouver

13303 SE McGillivray Blvd, Vancouver, WA 98683

Starting at$X,XXX+ monthly
22
22 Photos available
8.2
Review Score
44 reviews

The staff and residents are extremely helpful, kind and friendly. It is a welcoming, inviting community. The activities vary in an effort to reach everyone, but no one is pushy. Your privacy is respected....

Provides: Independent Living

Truewood, by Merrill, Vancouver provides a fulfilling, independent lifestyle in a welcoming environment.Nestled within beautifully landscaped grounds in a peaceful corner of Vancouver, Washington, you'll love the tasteful elegance of our community while enjoying all the conveniences our...

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Merrill Gardens at Anthem

2800 West Rose Canyon Circle, Anthem, AZ 85086

Starting at$X,XXX+ monthly
14
14 Photos available
4
4 Floor plans available
8.0
Review Score
15 reviews

I can’t say enough about the staff at the Anthem location. We moved my mother in quite quickly and were there every step of the way to help us make it a smooth transition. Everybody has been so welcoming and...

Provides: Assisted Living, Memory Care, Independent Living

We offer senior living in Anthem, just outside of Phoenix, close to Scottsdale, Peoria, and Sun City. This new senior living community features architecture that blends with the desert setting, located near shopping and dining. Enjoy being part of the Anthem community close to the Community...

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Merrill Gardens at The University

5300 24th Avenue Northeast, Seattle, WA 98105

Starting at$X,XXX+ monthly
1
1 Video available
13
13 Photos available
3
3 Floor plans available
8.0
Review Score
14 reviews

We have been extremely happy with Merrill Gardens. My parents toured several retirement communities and it became very apparent that MG was a special community. The staff is experienced and take great care...

Provides: Assisted Living, Independent Living

Merrill Gardens at The University provides desirable retirement living near the University of Washington. Take advantage of the University Village outdoor shopping center and tree-lined Burke-Gilman trail; both ideal for strolling and just steps from the front door. Enjoy being close to a...

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Merrill Gardens at Tacoma

7290 Rosemont Circle, Tacoma, WA 98465

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
8.0
Review Score
37 reviews

Staff is wonderful - warm and friendly. Grounds and housing is kept immaculate. Food is tasty and they offer a large variety of choices.

Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.We are close to shopping, dining, and other services in...

... Read more

Merrill Gardens at Ballard

2418 NW 56th St, Seattle, WA 98107

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.0
Review Score
12 reviews

Living here for almost 3 years, I find it supportive, accepting, and stimulating as needed. There are activities to chose from but also privacy when needed. The rood service is good. As a vegetarian I...

Provides: Assisted Living, Memory Care, Independent Living

We offer senior living in the heart of one of Seattle's most popular neighborhoods, close to the downtown core. Enjoy being part of the historic Ballard neighborhood close to shopping, dining and entertainment. This community is modern yet intimate with a ton of amenities including a theater,...

... Read more

Merrill Gardens at Brentwood

2600 Balfour Rd, Brentwood, CA 94513

Starting at$X,XXX+ monthly
26
26 Photos available
7.9
Review Score
8 reviews

The things i like best are all the amenities that they have. So much to do if you want to do it. They can improve a 100% on food. It is approximately 95% bad. For the amount of rent that we pay, the food...

Provides: Assisted Living, Memory Care, Independent Living

You will love our community, located in the East Bay region of the San Francisco Bay area surrounded by a wide variety of things to enjoy. Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer quality independent senior living and assisted...

... Read more

Merrill Gardens at Rockridge

5238 Coronado Ave, Oakland, CA 94618

Starting at$X,XXX+ monthly
15
15 Photos available
5
5 Floor plans available
7.0
Review Score
18 reviews

Generally, very happy with Merrill. Good amount of activities. Care is good. The caregivers get to know mom so that personal touch/relationship is good. I have gotten calls when they can't find her (in the...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Rockridge is designed to fit in with the beautiful homes in the area. Enjoy the local cafes, gourmet restaurants, bookstores, and antique shops. It's right across the street from The Ridge, a brand new upscale shopping center. The community features spacious apartments with...

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Merrill Gardens at Monterey

200 Iris Canyon Rd, Monterey, CA 93940

Starting at$X,XXX+ monthly
17
17 Photos available
4
4 Floor plans available
6.8
Review Score
16 reviews

The staff is absolutely amazing. They are attentive, knowledgeable and supportive. That includes ALL staff; administration, housekeeping, dining room and support staff. We have not met one cross or...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Bankers Hill

2567 Second Ave, San Diego, CA 92103

Starting at$X,XXX+ monthly
11
11 Photos available
16
16 Floor plans available
6.5
Review Score
22 reviews

Rate 4 for all except for value..since the cost is increasing 10% each year and nothing is changing for the better I feel it isn't warranted. A lot of money is spent on decorations that are not even...

Provides: Assisted Living, Independent Living

Merrill Gardens at Bankers Hill gives discerning seniors a casual elegance and sophistication found only in the prestigious Bankers Hill neighborhood of downtown San Diego. Downtown retirement living has never been this good — or as much fun — as it can be at Merrill Gardens! Merrill Gardens at...

... Read more
Viewing 26-50 out of 55 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,587 reviews

Review Score

2,587 reviews
8.8

Out of 10


5 star

63%

4 star

25%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 730 reviews in the last 2 years. Over all time, Merrill Gardens has 2,587 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,626
622
185
72
82
Date Submitted
202
426
730
Reviewer
353
1,554
620
20
Care Received
785
878
852
1-20 of 2587 reviews
Sort by

5.0
Sharon L - Toured community
Independent Living
October 14, 2026

The facility is clean and the staff is knowledgeable and kind. The resident is given great value for the price per month. They make the residence feel at home.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Nancy J - Resident/client
Independent Living
October 13, 2026
Excellent Choice

When I entered the community of Merrill Gardens Hillsboro, I immediately felt at home. I was warmly greeted by [name removed] at the Front Desk and [name removed] , who would tour me around the facility. It was then, and continues to be, a nurturing and friendly atmosphere, and every staff member is outstanding. This is my “forever” home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tauni M Bernhard - Toured community
Not Sure
October 12, 2026

Absolutely the nicest staff. This beautiful facility was so clean, the air wasn't unnatural smelling. Great activities for all to enjoy. Best place for our Mom in time down the road.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Lorene Y - Resident/client
Assisted Living
October 8, 2026
Wonderful place

I've lived at Mission Ridge for almost 3 years and I love it here. The people are all really nice and the food is wonderful! I would highly recommend it and know anyone who lives here will be happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
BK - Family/Friend
Assisted Living
October 8, 2026
Verified Review
Perfect Place for Mom

My mom is in a studio apartment with a huge closet and her own laundry facilities on the 6th floor with a fantastic view of both Mt. Ranier and Commencement Bay. The staff has been very supportive and all know her by her first name. She likes the food and finds the other residents friendly and inviting. She engages in activities and has thanked my sister and I several times for finding such a wonderful place for her to live. They have daily exercise classes, games and craft activities, trips into town, weekly entertainment. The list goes on and on. We think it is of exceptional value. She is much happier here than she would have been if she had continued to live in her own home. She is happy at Merrill Gardens at Wright Park and the family is also happy that she is there.


5.0
Pam Ungashick - Family/Friend
Independent Living
October 7, 2026
Mom LOVES Turners

My mom was one of the first to settle in the newly developed facility. She just turned 95 and the staff, as usual, was helpful, courteous, and "above and beyond" in making it successful for her. She absolutely loves living there... from the manager, [name removed], to the activities director, [name removed], and all those who serve in dining and cleaning. They are respectful, kind, and watchful. I'm so glad after five years that my mom is surrounded by such a supportive community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Chip P - Toured community
Independent Living
October 7, 2026

Seems like a very nice independent living place. Friendly people, friendly staff, great food and activities.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

4


5.0
Maritsa C - Toured community
Independent Living
October 6, 2026

I did a virtual tour with [name removed] and she was amazing. She took the time to show me all the amenities and really make me feel good about my decision to bring my brother to live at Fig. He is really excited to move in.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Allen - Resident/client
Assisted Living
October 2, 2026
Verified Review
Welcome to our home!

Staff very friendly and professional, food is food. Room size is adequate. Overall cleanliness is above average. Not involved in activities.


5.0
Tonya M - Family/Friend
Assisted Living
October 1, 2026
Verified Review
Overall would recommend

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the food and the staff are friendly and caring. She enjoys playing bingo and other activities that are offered. The doctor on site has removed some of the meds the original facility had her on and she is much more coherent!


5.0
Keith W - Family/Friend
Memory Care
October 1, 2026
Verified Review
Experience at Pine Rock Manor

The staff is SO attentive and caring. They put themselves out for every resident. The food always looked good and they made accommodations for anyone with special dietary needs. The rooms are sized just right to accommodate walkers, wheelchairs and even lifts and hospital beds when needed. I will recommend them to anyone needing elder or memory care. Thank you Pine Rock Manor!


5.0
Pat J - Resident/client
Independent Living
September 29, 2026
Regret

Regrets Frank Sinatra sang, “Regrets, I’ve had a few, but then again too few to mention.” We have regrets of our own about moving to Merrill Gardens at Wright Park: our regrets are that we waited. We should have moved here two to five years earlier so we could have spent more time with the wonderful staff and residents we have met. With so many daily activities, it is hard to attend everything that interests us. One thing we never miss, however, is the outstanding food prepared by talented chefs and served by a caring, attentive wait staff. Dining is available whenever you choose between 7 a.m. and 7 p.m. Amenities also include exercise classes in the fitness room, daily movies in the theater, a game room, an activities room, and a beauty salon. After working so many years to enjoy retirement, why not dine as though you are visiting a different restaurant each evening, have someone else clean your apartment, change your sheets and towels? Begin the retirement you have earned and join

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Dwane S - Toured community
Not Sure
September 28, 2026

It was very clean and the person who showed us around was very nice and knowledgeable. It is a very nice place for the elderly and they seem to have a lot of activities if the person wants to be invovled in them.

Cleanliness

5

Friendliness

No data collected

Staff

No data collected

Value for Cost

5


5.0
Janet G - Resident/client
Independent Living
September 23, 2026
Exceptional

I have been a resident of Truewood by Merril Pinole for 2 years. I enjoyed positive interactions with the business office and staff. The business office director has accurately processed my invoices and promptly helped me with questions when I needed it. The front desk is responsive to conveying needs as they arise with residents in emergencies and ongoing daily transactions. This community is managed professionally. Maintenance requests are addressed and prioritized. My room is properly cleaned by housekeeping staff weekly. Activities are fun and engaging. For these and other reasons, I enjoy living at Truewood and feel safe in the community. Meeting new people and making new friends is important for me here. Grounds and garden areas are well-kept, making this place a pleasant and welcoming home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
September 21, 2026
Verified Review
Great Community

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets and bathroom storage plus in-unit washer and dryer. Food is generally high quality but long waits for service are a persistent issue. The staff that interact with independent living residents are top notch. I have been impressed with how the staff really get to know the residents and care about them; some of them seem to be there 24/7! As noted however they do seem to have issues with food service staff and their kitchen ordering system could be improved, as well as making the billing more transparent. The activities are varied and prolific. They throw some amazing parties and pay attention to all the details including themed decorations and food. I would not have said my parents are very social but they are always encouraged to attend and the welcoming community has been one of the best features of Murano. They really appreciate the exercise classes and access to on-site PT.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5


5.0
Nyeri O - Family/Friend
Independent Living
September 16, 2026
Verified Review
Review for Truewood by Merrill, Pinole

Staff is great. Activity options are diverse. The rooms are spacious. Amenities like house cleaning and laundry service are helpful. Prices are competitive. I would recommend the community to others.


5.0
Diana - Toured community
Not Sure
September 15, 2026

Merrill Gardens is a very nice facility. The public spaces were clean and residents seemed happy. The ability to go down to the dining area and order food on the resident's schedule (7am-7pm) is wonderful! And, when the time comes that mom needs more care, it will be there. She doens't have to change rooms as care needs increase.

Cleanliness

5

Friendliness

5

Staff

No data collected

Value for Cost

5


5.0
Katherine C - Toured community
Not Sure
September 14, 2026

The woman who led the "tour" was very helpful, answering questions and explaining about the facility.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Jon Wheeler - Toured community
Not Sure
September 10, 2026

The Pines had very friendly and insightful people who treated both me and my mother with great respect.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Jennifer A - Toured community
Independent Living
September 10, 2026

Very clean. Nice people who work there, and very helpful. Great options for just about every budget. Activities daily and some great celebration gatherings for all the residents to attend. Loved it from the moment I toured and now renting a unit for my sister. Last time I toured was 6 months ago and since then there have been beautification improvements in the interior of the facility (not that it needed it) and new elevators. Grounds are kept nice and green and tidy.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


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