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As a family-run and privately owned senior living company, Merrill Gardens offers independent living housing, assisted living, and memory care at 55 locations in more than 15 U.S. states, including Best of Senior Living Award winners, Merrill Gardens has 2,599 reviews and an average review rating of 4.4 out of 5. With more than 25 years of industry experience, Merrill Gardens recognizes that its residents want a hassle-free lifestyle and more time to live the way they want. The focus at Merrill Gardens always remains on the people who are living and working in the well-maintained communities at this fifth-generation family company.

8.8

Review Score

2,599 reviews
55 communities
8 senior living award communities
Starting from $X,XXX/mo
3 community videos

Merrill Gardens community listings

Showing 55 communities
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Turners Rock Senior Living Community

3911 E State Hwy D, Springfield, MO 65809

Starting at$X,XXX+ monthly
19
19 Photos available
16
16 Floor plans available
10
Review Score
79 reviews

My mom was one of the first to settle in the newly developed facility. She just turned 95 and the staff, as usual, was helpful, courteous, and "above and beyond" in making it successful for her. She...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Our community is designed to meet your individual needs and give you the freedom to be yourself. We offer the best in independent senior living, assisted living and memory care from a family-owned company that knows connection is everything.

... Read more

Mission Ridge

4349 South Kansas Avenue, Springfield, MO 65810

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
64 reviews

I love the convenience of everything here. The food is good, the people are great. I've made a lot of wonderful friends. The activities and entertainment keep me busy. All the staff are great! If you ever...

Best of Senior Living All Star
Provides: Assisted Living, Memory Care, Independent Living

Located in the Southwest area of Springfield, our brand-new community offers quality senior living at its best. Mission Ridge senior living offers independent retirement living, assisted living and memory care. We feature spacious private apartments and stunning amenities.Our community is...

... Read more

Merrill Gardens at Wright Park

5 S G St, Tacoma, WA 98405

Starting at$X,XXX+ monthly
4
4 Photos available
9.9
Review Score
44 reviews

My mom is in a studio apartment with a huge closet and her own laundry facilities on the 6th floor with a fantastic view of both Mt. Ranier and Commencement Bay. The staff has been very supportive and all...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Greenville

90 Payne Street, Greenville, SC 29601

Starting at$X,XXX+ monthly
25
25 Photos available
9.7
Review Score
26 reviews

Well it is ok but on the weekends the service is very slow and the food at times not too good. The apartment is nice but a tad small main bedroom. All in all for now I would say it's ok.

Provides: Independent Living

At Merrill Gardens Greenville, we’re proud to be a family-owned community built on generations of experience in senior care. Our mission is simple: create a warm, welcoming environment where residents feel supported, connected, and truly at home.Located in vibrant downtown Greenville, our...

... Read more

Truewood by Merrill, New Bern

2701 Amhurst Dr, New Bern, NC 28562

Starting at$X,XXX+ monthly
21
21 Photos available
8
8 Floor plans available
9.6
Review Score
114 reviews

It was a little of a struggle at first as my mom had to share a room in order to get in. 2 weeks ago she moved into a 1 bedroom efficiency and she is very happy. It is the perfect size for her. She likes the...

Provides: Assisted Living, Memory Care, Independent Living

Living at Truewood by Merrill, New Bern means being a part of an active, vibrant community. Enjoy delicious all-inclusive dining, a wealth of social activities and the freedom to explore your interests. There are countless opportunities to connect, grow and live up to your full potential.If...

... Read more

The Pines Of Newmarket

9 Grant Road, Newmarket, NH 03857

Starting at$X,XXX+ monthly
11
11 Photos available
3
3 Floor plans available
9.5
Review Score
84 reviews

The daily staff are wonderful. Very accommodating to the varying needs of the resident and the family members. They worked very hard to get our mother to eat, bringing her meals off schedule and trying to...

Provides: Assisted Living, Memory Care

The Pines Of Newmarket have served the residents of New England since 1999. At The Pines of Newmarket, our residents enjoy an array of services managed by a staff whose single goal is to help them enjoy life by creating a fun, loving and safe environment. We provide quality assisted living and...

... Read more

Truewood by Merrill, West Covina

3601 East Holt Ave, West Covina, CA 91791

Starting at$X,XXX+ monthly
17
17 Photos available
5
5 Floor plans available
9.5
Review Score
90 reviews

Initially it was great. I know there have been some concerns about proper staffing and dining options (based on my Mom's feedback). They have changed managers and key staff (they left). This was concerning...

Provides: Independent Living

Bridgecreek provides a fulfilling, independent lifestyle in a welcoming environment. Located in a quiet suburb of Los Angeles, you'll love our beautiful grounds, elegant facilities and the convenience of being in the middle of it all. We're close to shopping, recreation and healthcare. Our...

... Read more

Merrill Gardens at Barkley Place

36 Barkley Circle, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
11
11 Photos available
8
8 Floor plans available
9.5
Review Score
85 reviews

The staff is great and friendly but there are some inconsistencies with staff coming in every morning (like they're supposed to) to check on her and she has complained about the food but overall she loves...

Provides: Assisted Living, Independent Living

Merrill Gardens at Barkley Place is a beautiful community located in a quiet, charming neighborhood, with shopping, restaurants, and local attractions just around the corner. From the beautiful sun porches, balconies, and landscaped grounds, to the fitness center, library, pool, and social...

... Read more

Truewood by Merrill, Modesto

3420 Shawnee Dr, Modesto, CA 95350

Starting at$X,XXX+ monthly
18
18 Photos available
6
6 Floor plans available
9.9
Review Score
83 reviews

I'm 100 percent satisfied with every aspect of the Truewood Facility. I'm not only surprised by the quality of the food, the friendliness of the people, and the overall willingness of the staff to help us in...

Provides: Independent Living

Truewood by Merrill, Modesto provides a fulfilling, independent lifestyle in a welcoming environment.Nestled in the north end of San Joaquin Valley, you'll look forward to enjoying perfect weather most of the year at Truewood by Merrill, Modesto. We're conveniently close to Modesto, a charming...

... Read more

Merrill Gardens at Hillsboro

146 Northeast 4th Avenue, Hillsboro, OR 97123

Starting at$X,XXX+ monthly
30
30 Photos available
9.8
Review Score
18 reviews

When I entered the community of Merrill Gardens Hillsboro, I immediately felt at home. I was warmly greeted by [name removed] at the Front Desk and [name removed] , who would tour me around the facility. It...

Provides: Assisted Living, Independent Living

We are proud to introduce our new senior living community in historic downtown Hillsboro. Our location offers easy access to a wide variety of amenities, parks, museums and more!Managing a packed calendar of enriching activities is a full-time job and our Active Living Program Director is up to...

... Read more

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Merrill Gardens at Rancho Cucamonga

9942 Highland Ave, Rancho Cucamonga, CA 91737

Starting at$X,XXX+ monthly
14
14 Photos available
21
21 Floor plans available
9.6
Review Score
26 reviews

All office staff are friendly and helpful. The caregivers that we have worked with are very friendly and caring. Dining room staff is very friendly and so is the cleaning staff. Overall it is a very...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Santa Maria

1220 Suey Road, Santa Maria, CA 93454

Starting at$X,XXX+ monthly
9
9 Photos available
13
13 Floor plans available
9.5
Review Score
54 reviews

Staff very friendly and professional, food is food. Room size is adequate. Overall cleanliness is above average. Not involved in activities.

Provides: Assisted Living, Memory Care, Independent Living

Conveniently located between San Luis Obispo and Santa Barbara, Merrill Gardens at Santa Maria is a campus-style retirement community that provides a wide spectrum of care. Enjoy being near golf courses, wineries, the Veteran's Administration Building and Marian Regional Medical Center. Take...

... Read more

Truewood by Merrill, Boise

2600 N Milwaukee Ave, Boise, ID 83704

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
138 reviews

Truewood is a wonderful, caring place for your loved ones! The staff is compassionate and caring and very attentive to the needs of the residents that live there. Plus, the dining room has wonderful food...

Provides: Assisted Living, Memory Care, Independent Living

Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

... Read more

Murano Senior Living

620 Terry Ave, Seattle, WA 98104

Starting at$X,XXX+ monthly
1
1 Video available
19
19 Photos available
9.5
Review Score
33 reviews

The one-bedroom is small but sufficient for two people and manages to include two closets, ample bathroom storage, and a full kitchen. it's actually got three closets plus lots of separate pantry cabinets...

Provides: Assisted Living, Memory Care, Independent Living

Murano specializes in creating an experience of unmatched hospitality for residents and guests alike. We offer independent living, assisted living, memory care, and state of the art programs such as Bridges and Bridges Bistro for those in early stages of memory loss. Our community also offers...

... Read more

Merrill Gardens at Woodstock

12730 Hwy 92 E, Woodstock, GA 30188

Starting at$X,XXX+ monthly
16
16 Photos available
6
6 Floor plans available
9.5
Review Score
38 reviews

Staff admin - caring, empathetic, engaging. The remember you, the respect your parent, they share when there is something going on in a respectful manner. Any doable idea is welcomed. The manager is direct...

Provides: Assisted Living, Memory Care, Independent Living

This beautiful community outside Atlanta oozes southern charm with all the modern conveniences - including spacious apartments with washers and dryers and full kitchens in most units, a theater, wine bar style bistro and lots of cozy common areas. Relax with friends in the landscaped courtyard or...

... Read more

Truewood by Merrill, Pinole

2621 Appian Way, Pinole, CA 94564

Starting at$X,XXX+ monthly
22
22 Photos available
14
14 Floor plans available
9.4
Review Score
56 reviews

I would recommend Truwood to all seniors. The amenities are prolific! Staff is kind and accommodating (with the exception of Lillibeth, the business office administrator). She has poor bedside...

Provides: Independent Living

Truewood by Merrill, Pinole provides a fulfilling, independent lifestyle in a welcoming environment.Perched atop hills overlooking San Francisco bay, you'll love our beautiful views, magnificent facilities and caring staff. Residents also appreciate the convenience of living in a community just...

... Read more

Merrill Gardens at Tukwila

112 Andover Park E, Tukwila, WA 98188

Starting at$X,XXX+ monthly
17
17 Photos available
9.3
Review Score
37 reviews

The apartments are beautiful and well-appointed. The staff is incredibly caring, food is tasty. Love that the dining room is open 7 am to 7 pm! The facility is kept very clean, and issues are attended to in...

Provides: Assisted Living, Memory Care, Independent Living

You’re going to love it here. Merrill Gardens at Tukwila boasts beautiful views, engaging programming and much more. With spacious apartments, stunning common areas, and a variety of amenities to serve you, Merrill Gardens offers a wonderful place to call home.It's all about choice. Choose from...

... Read more

Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Starting at$X,XXX+ monthly
20
20 Photos available
14
14 Floor plans available
9.3
Review Score
70 reviews

My mother is as happy as one can be in a memory care facility. [Name Removed] the activities director, is wonderful. The nurses and caregivers seem very nice as well. .om seems well cared for.

Provides: Assisted Living, Memory Care, Independent Living

Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...

... Read more

Truewood by Merrill, Ocean Springs

1260 Ocean Springs Rd, Ocean Springs, MS 39564

Starting at$X,XXX+ monthly
13
13 Photos available
4
4 Floor plans available
9.3
Review Score
48 reviews

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food...

Provides: Assisted Living

Truewood by Merrill, Ocean Springs is a premier personal care community along the Mississippi Gulf Coast. It’s a community you’ll be proud to call home. Here, you can center yourself and focus on living the good life, and we will take care of the rest. We offer world-class personal care for...

... Read more

Truewood by Merrill, Glen Riddle

263 Glen Riddle Road, Media, PA 19063

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
9.3
Review Score
94 reviews

The staff has been very helpful and respectful. The apartment size is good, just right for mom's needs. I would recommend them to others who are searching for senior living for their loved one.

Provides: Assisted Living, Memory Care

There are assisted living facilities. And then there's Truewood by Merrill, Glen Riddle. One reason why our community is such a special place to live is that we understand every family wants the very best for loved ones.As a company that is family-operated, our commitment is to each resident...

... Read more

Merrill Gardens at Sheldon Park

2440 Willakenzie Rd, Eugene, OR 97401

Starting at$X,XXX+ monthly
13
13 Photos available
6
6 Floor plans available
9.3
Review Score
113 reviews

The staff are amazing. They have been extremely responsive to all of our needs and concerns. Every place could use a full time doctor and 3 nurses that are "hospice care" level humans. (Think Angels) You are...

Provides: Assisted Living, Memory Care

Merrill Gardens at Sheldon Park is a beautiful place to live within the prestigious Ferry Street Bridge-area of Eugene, and it is also near Springfield. Our neighborhood offers a small-town feel with all the conveniences of big city living—world class shopping and dining, a commitment to the...

... Read more

Novelle by Merrill Gardens

3355 Almaden Expressway, San Jose, CA 95118

Starting at$X,XXX+ monthly
28
28 Photos available
9.2
Review Score
8 reviews

Staff is top notch. Trained very well, kind and compassionate. Food is healthy and tasty with a wide variety. Facility is beautiful. Rooms are spacious and comfortable. I absolutely LOVE them!

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Solivita Marketplace

4602 N Marigold Ave, Kissimmee, FL 34758

Starting at$X,XXX+ monthly
13
13 Photos available
9
9 Floor plans available
9.2
Review Score
78 reviews

Room size was good. We had a 1 bedroom with balcony, large living space, kitchen, large bathroom and closet. They had a variety of planned a activities and many residents got together for games. Food was...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Merrill Gardens at Solivita Marketplace! Enjoy the sunshine while our community gives you the chance to kick back and enjoy the Central Florida lifestyle. Our senior living community is perfectly situated around the corner from the Poinciana Medical Center, and just a short drive from...

... Read more

Merrill Gardens at Gilroy

7600 Isabella Way, Gilroy, CA 95020

Starting at$X,XXX+ monthly
24
24 Photos available
6
6 Floor plans available
9.2
Review Score
51 reviews

Right now my views on Merrill are in flux. I sent a Valentines floral gift. My card was removed and placed in someone's office! I was told that flowers were no longer allowed. OK, only a bit of notice would...

Provides: Assisted Living, Memory Care, Independent Living

Merrill Gardens at Gilroy is a gated senior community set on a tranquil five-acre tract near downtown Gilroy. Enjoy a plethora of relaxing activities and attractions — art and food festivals, boating, hiking areas, golf and shopping. The team provides a high level of services in addition to...

... Read more

Sunshine Villa, A Merrill Gardens Community

80 Front St, Santa Cruz, CA 95060

Starting at$X,XXX+ monthly
14
14 Photos available
9.1
Review Score
44 reviews

The staff here at the Merrill Gardens retirement/residential community, in Santa Cruz, Ca., where I reside, can be described as tremendously essential, responsible and wonderfully attending supportive, not...

Provides: Assisted Living, Memory Care

Sunshine Villa, A Merrill Gardens Community is a beautiful community located in the center of all the action. We are within walking distance of the Santa Cruz Wharf, beach and boardwalk. Our beautiful building has a charming personality—and a fascinating past—all its own. Sunshine Villa, A...

... Read more
Viewing 1-25 out of 55 communities

Community videos

View the Merrill Gardens lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Merrill Gardens welcomes its residents home.

Merrill Gardens at The University

Take a virtual tour of Merrill Gardens at The University in Seattle, WA.
Take a virtual tour of Merrill Gardens at The University in Seattle, WA. This pet friendly assisted living and independent living senior living facility features restaurant style dining, a library, and intergenerational programs. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Merrill Gardens at Kirkland

Take a virtual tour of Merrill Gardens in Kirkland, WA.
Take a virtual tour of Merrill Gardens at Kirkland, an assisted living and independent living community in Kirkland, WA. This pet friendly senior living facility features grocery shopping and errands, a golf course or putting green, and karaoke. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • March 22, 2022

Truewood by Merrill, River Park - Permanently Closed

Take a virtual tour of Truewood by Merrill River Park in Fort Worth, TX
Take a virtual tour of Truewood by Merrill River Park, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Fort Worth, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Reviews
for Merrill Gardens

8.8
Review Score
2,599 reviews

Review Score

2,599 reviews
8.8

Out of 10


5 star

63%

4 star

24%

3 star

8%

2 star

3%

1 star

4%

A Place for Mom has scored Merrill Gardens with 8.8 out of 10 using our proprietary review score based on 727 reviews in the last 2 years. Over all time, Merrill Gardens has 2,599 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
1,637
623
185
72
82
Date Submitted
199
416
727
Reviewer
359
1,555
625
20
Care Received
786
885
852
81-100 of 2599 reviews
Sort by

5.0
Fred R - Resident/client
Independent Living
July 23, 2026
Can't get any better

We looked at several places in the area before we came to Turners Rock. We decided to move into the new Villas called Turners Pointe and by far this is the best place to live for us. Great staff and great food. The activities are outstanding. You just won't find a better place in Springfield Mo to live, if you have to move out of your home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Emma Sue R - Resident/client
Independent Living
July 23, 2026
I love living here

I love Turners Rock because the people who work here are always kind and extremely patient with all of us who live here. I have lived here almost 2 year and I couldn't imagine living anywhere else. I just love it and the people.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Zelma j - Resident/client
Assisted Living
July 23, 2026
I am so grateful

I believe I am the oldest resident here in this building. My granddaughter and her husband thought I would do well living here. His grandmother lives here as well and they all have really nice things to say about this place. I just love it. Everyone is so very nice. I love my apartment, the food and have no complaints

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Elaine H - Resident/client
Independent Living
July 21, 2026
I love Merrill Gardens at Wright Park

From the first time I toured the beautiful facility, I knew this is where I wanted to live. The floor plan for my one bedroom apartment is well thought out and meets all of my needs for safety and accessibility. Management was easy to work with and provided valuable resource recommendations and processes for an stress-free move. I enjoy many of the activities that are offered-- craft workshops, movies and movie discussions, book club, and a weekly happy hour with live music to name a few. The Sky Lounge on the top floor provides a beautiful setting with stunning views, a great space to entertain guests. Across the street is Wright Park with many walking paths! The dining room always has good menu options. If I want to venture out for food, there's grocery store and several restaurants nearby. Moving to Merrill Gardens provides me the level of comfort, ease, safety, and accessibility to activities that I need at this time of my life. I'm thankful to be a resident!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carlyn C - Family/Friend
Assisted Living
July 21, 2026
Merrill Gardens Wright Park is the best!

"Moving my aunt into Merrill Gardens has been an incredible experience, and it is easily the best decision our family could have made for her. The entire staff goes above and beyond every single day, but I want to give a special thank you to [Name Removed]. Her exceptional support, warmth, and dedication made the transition so seamless and stress-free for us. Aside from the amazing team, the food here is consistently excellent with great options, and the other residents are incredibly kind and welcoming. The building has such a bright, positive, and happy energy. It is truly an absolute pleasure to come here and visit family. We are so grateful to know our aunt is safe, happy, and surrounded by people who genuinely care about her!"

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Rebecca L - Family/Friend
Memory Care
July 21, 2026
Verified Review
So Thankful for Novelle by Merrill gardens

Staff is top notch. Trained very well, kind and compassionate. Food is healthy and tasty with a wide variety. Facility is beautiful. Rooms are spacious and comfortable. I absolutely LOVE them!


5.0
Cathy S - Toured community
Not Sure
July 20, 2026

Merrill Gardens was warm and approachable from the moment to stepped in to the facility . While ,We were waiting to meet our guide, We were able to talk to the residence there. All, very happy! After touring the facility and watching how the residence and the staff get along, I was ready to move in. But, I am looking for a memory care unit for my Husband. They have a Very Good Memory care. I personally know someone, who works with the residence in memory care, so I know the caliber of people they hire. Unfortunately , they have a long waiting list for memory care.

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Mike S - Family/Friend
Independent Living
July 20, 2026
Verified Review
So far so good

Mom moved here because she needed more help! Is it a very nice facility and so far other than the usual adjustments she's going through emotionally, it's a really nice place and friendly staff.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Stephen G - Family/Friend
Assisted Living
July 20, 2026
Verified Review
Our family's experience

My in-laws have been at the Murano for 6 months. My 95-year-old mother is moving in next month. There have been staffing shortages in the dining room but they are back to full. Management listens and responds to residents concerns. I am very happy with the staff and interactions with residents.


5.0
Alan - Family/Friend
Assisted Living
July 20, 2026
Verified Review
Great Experience

All of the staff and administrators have gone above and beyond to help my mom transition to her new living situation. I know she's hasn't been easy to handle. When speaking with my mom, she enjoys the food and activities they provide.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Lynn W - Resident/client
Independent Living
July 19, 2026
Wonderful Staff

Fun Fun Fun.... They have wonderful staff, fun activities and great food. The residents are also fun to be with and I have created new friendships and look forward to meeting other people. This really is a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Fred and Rae P - Resident/client
Independent Living
July 19, 2026
A friendly place to live

I have lived here almost a year and my wife and I have really enjoyed our time here. I have come to realize that so many of us lived alone so it was refreshing to move here and have so many people went out of their way to make us feel comfortable and welcoming. They put genuine effort to make friendships . We love living here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kelly R - Resident/client
Independent Living
July 19, 2026
Everything is WOW

There are so many things to like about this place. I will say that my wife and I love living here at Turners Rock. We especially love the dining room and the staff there. They have dining open from 7-7 and that is really great. The food is VERY good and even my kids come and join us and love it. This is just a very friendly and outgoing community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nancy C - Resident/client
Independent Living
July 19, 2026
The people live here and work here

The most wonderful thing about Turners Rock is the people who are here. The staff of workers really care about you and every resident. They provide great activities for us to do as we choose things from exercises, games and outings. The residents care about and socialize with everybody and are very helpful to each other. We really are like one happy family. Also the food is spectacular and our housekeepers are amazing and keep our rooms looking so clean and smelling so good. Everything here is just wonderful.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Mara H - Resident/client
Independent Living
July 19, 2026
There are just not enough words to express my love for this place

My experience here at Turners Rock has been the best experience of my life, at this stage of my life. Spiritually, just when you think you have it all figured out you have to be open to another chapter. Instead of this being the end of my life, this is like a new beginning and an new page in my chapter of life. When I think about the staff here it makes me want to cry. They are like little Angles. The kitchen staff is incredible and they take so much pride in their jobs. They give the utmost respect and care. There is no other place in Springfield like this. The administration staff here is top notch and they are always willing to go above and beyond. I challenge everyone to come in and give them a try because you will grow to love them and feel the genuine love and care they all have for everyone. Last thing- they don't work at being nice, they are all just really nice people. I honestly just can't say enough good and great things about this place. I am just so grateful to live here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna S - Resident/client
Independent Living
July 19, 2026
The residents are kind and friendly

I have lived here for 15 months and I enjoy my life here because my apartment is sunny and large. I feel safe and everything I need is here. The food is plentiful and there are so many choices. I never have to go to the grocery store. This is the bonus: the residents here are so kind and friendly. There are also so many activities and the I have the opportunity to laugh everyday and really enjoy my life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Peggy G - Family/Friend
Assisted Living
July 17, 2026
Verified Review
Top notch

The staff care is excellent. The med techs are very good at delivering medications. The activities are varied and creative. Our apartment is large and bright. It is cleaned once a week. The chef routinely asks for feedback from the residents about food, which is good.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Darrell J - Resident/client
Independent Living
July 17, 2026
I wouldn't want to live anywhere else

My wife and I moved to Merrill Gardens (MG) at Wrights Park at the beginning of[Date Removed]. We enjoyed our spacious 2-bedroom apartment as well as meeting lots of new people who are all friendly, interesting, and supportive. Our two dogs, who had been country dogs, adapted to apartment living quickly and love their walks in the park. When my wife’s dementia worsened, we had to transition her to the memory care unit, Garden House (GH), the staff made her move easy. And the ongoing care is first rate. After her initial adjustment, she has a great relationship with her fellow residents and she loves her caregivers. We have a wonderful staff here at MG that includes maintenance who provide knowledgeable and timely service. Our two activity directors make sure there is something fun for everyone every day, whether you like games, crafts, or interesting outings. There is a half hour exercise program every day and a movie every night in the theater. And did I say that the food service is

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
July 17, 2026
Verified Review
Overall would recommend

Overall 5 stars. The staff are attentive and respond quickly to requests. Food is good. The 2/2 apt is a good size for a couple. Plenty of activities and the overall cleanliness of the facility is very good. I think their pricing is very reasonable.


5.0
Anonymous - Resident/client
Independent Living
July 16, 2026
Verified Review
Merrill Gardens at Madison

I like having lunch dinner or breakfast at any time between 7 am and 7 pm each day. The young food service needs improvement. It takes about 20 minutes to get served. yes I could recommend Merrill Gardens to others. Also I would like to clarify my comment about food service. The comment should read : the work performance of new hired food servers needs improvement. It sometimes takes 20 minutes to get served by the younger staff versus 10 minutes by the older food servers.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


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