Liberty Properties

Discovery Village is very clean, and the staff members are extremely friendly they know your name almost immediately. I think the meals and dining service has been great so far and they offer up a variety of activities for us to participate in.

Th people are great here. I really like that they have so much to do with the residents. My loved one says the food is great. They always have everything nice and clean. I would recommend them to my friends.

We had a very nice tour with Anita. Unfortunately they have very few independent living units. The one that is empty now will soon be filled. It was also not a very easy Facility to get to.

I am happy with The Carlisle, though she isn't happy anywhere but home. There is one hall monitor that is careless and quite rude. Other than that, it's clean and orderly, and the therapists there do a wonderful job. The people that take care of her are excellent, top notch. It's just the hall monitor, and even after a complaint from more than one person, they don't do anything about her.

It’s expensive, but all of these kinds of places are pricey. We don’t use a lot of care services as my loved one uses independent living. There a lot of activities. It’s a beautiful community. There is a little bit an issue of with the parking.

Beautiful looking, but something bothers me... Mean girls?

When we first moved in the food was wonderful, however we are no impressed with the quality now. The meat we had for a meal the other day was absolutely inedible. They just hired someone new so hopefully the food quality improves. They do have happy hour seven days a week which we like, and they have good entertainment. However a lot of the kitchen staff is living and we are not sure why, also the maintenance team. Another issue we are experiencing is that they do not follow through with their promises.

Like nearly every facility, they are understaffed, so if your loved one needs to be escorted to and from the dining room, this may not be the place for them. We ended up hiring private duty aid just to make sure she got to and from her room to the dining room. Ridiculous. The food is good. The hair salon is nice . Id say if your loved one has memory issues, this may not be the place for them

Staff seems overwhelmed at times and needs prompting at times to attend to ADLs. The quality of meals has been lacking.

The community could improve in food service and quality of food. Quality of activities is good. Value for the money needs improvement.

Everybody is very friendly. Some of the staff members will go out of their way to help you with any questions or concerns. But then other staff members never call you back, and you have to try to track them down in the lobby. They do a good job with cleanliness. They have a lot of activities. They just went through an ownership change though, and they will be making some changes, including their menu and food vendor. This used to be an all-inclusive facility, and it is not going to be once our lease is up. They say they're lowering the rent, but their food service is not going to be included, nor are they providing housekeeping. You'll have to pay extra for those things. It feels like a bait and switch, and I'm disappointed in that. It seems like they're forcing out some of the go-to employees as well, including our maintenance man, who was very friendly and very helpful.

- all apts: balcony or terrace - some apts: full kitchen - nice pool area; rehab gym; beauty/barber shop; spa; cards room; theatre room - Online activities calendar--LOTS of social & exercise events - bistro; private DR to host dinner party - common areas look updated - Guest meals - exercise classes - dedicated medication managers - sounds more resort/hotel like - lots of negativ reviews

The staff are knowledgeable at providing the care that is needed for my mom. They have been great since I was working with them from the start. I see they are very organized and thoughtful. The facility itself looks very clean from what I have seen when I visited. They do a pretty good job. We have family who are always available, there is no need to call a nurse.

We really liked the physical attributes of the community, the apartments themselves are very nice and the location is a big plus. The challenges however right now is their on boarding welcoming process is in need of an overhaul and improvement. The food has gone down hill quite a bit but we do know they are working on it. We also wish they would do a little bit better of a job with activities.

Food fantastic ,travel arrangements for drs appointment and rehab clinics outstanding. Room services a poor follow up and a multitude of maintenance problems

toured but didn't feel it would meet the needs of my mother.

Very nice looking. We were given assurances which the new management did not honor. They are non-responsive and abuse the One Call Now system.

My mom was in dire straits and their staff did not send her to the hospital. After I took her They didn’t even know she was gone. Places is ok if you are in decent health but if you are fragile Do Not Send anyone there.

The maintenance problems were non-stop. I stayed there in a guest apt and one of the days they had to shut the water off (2nd time in a month) for the entire day. NO WATER in the apts at all. It's a beautiful building and under new management. Hardly any residents ( I think less than 50% occupied). Once they get things together it will be great. Now, no. New meal plan with "credits" for hugely overpriced food. New chef, terrible breakfasts. Really kind of a Sh*t Show right now. Many other residents were also contemplating leaving.

The facility is beautiful. The residents are wonderful, warm, friendly. The advertising is false. There is a pool, but has not been heated for 8 months. The dining room , bistro and bar are all closing as of March 31, 2023. All of that staff is going to be jobless. They company says they care about their residents. They most certainly Do Not. We no longer have transportation. Residents who are unable to cook, drive, or clean their apartments are left helpless. I am a current resident looking for a new location.