Encore

The staff is pretty good, Dad has had a few comments about good and interesting staff. Food has been pretty good overall. Lots of pasta, which makes Dad have a stomach ache but he mentioned it and they seemed to start having more potatoes instead. ???? I don't think Dad is participating in many activities yet. But he hasn't complained so I don't mind. It's still pretty new to him. He mentions meeting lots of interesting people so I think that is good for him. The apartment is lovely! I couldn't ask for anything better. We love it!

I think Courtyard is a clean facility. Food quality, variety and quantity seem to be very good. The staff seems to be good. The activities are many and they seem to make a good effort to get the residents to participate. My biggest concern is the amount of turnover in all staff. There has been an exceptional amount of change in staff in the last year.

Staff are well trained in dementia and try to keep your loved ones engaged in activities.

Mom is losing her vision and mobility. She says everyone is nice & the food is good. Mom is starting to go to happy hour and meet new people. Without good vision its not easy but shes in good hands.

Positives: Staff seems genuinely kind. There are a lot of activities. My gets a lot of exercise via their PT program. It is a well maintained facility. Negatives: she doesn't like the food very much. It is carb heavy and bland.

Staff is great they help her and she lost her phone they had picked up and put it somewhere safe and as she was asking they said hold on is this yours -it was ! Front desk is also very pleasant. Food - there are sometimes the dinner isn't great but lunch is always good.

I would say food/dining good...staff, 95+% very good.... room/apartment are acceptable, but very little storage & no storage or counter space for everyday objects in the bathroom. Family should observe until comfortable that all is being done that was requested.

The facility is beautiful and clean. They have their own cook who used to own a restaurant. He is fabulous and will customize as needed. There seemed to be a couple differences between what was promised by intro-staff vs by delivery of floor staff, but it could have been a simple issue of communication. Beautiful, spacious rooms. Very clean. Very friendly and welcoming. Highly recommend.

The staff is helpful, friendly and listens to my concerns and suggestions. The food is very good, a nice variety of menu and substitutions when needed for my mother's needs. They are very attentive, but I have an issue sometimes with the medical system there. All in all, I'm very pleased with our choice of Parkside Manor

We're pleased with it so far. My dad seems to be well cared for and we like the staff.

Very friendly and supportive staff. Everyone we've met there has gone out of their way to make my mom feel welcome and at home.

It is my opinion that most of the assisted independent living places in Wisconsin with a few exceptions of lousy food, but the rest of the accommodations are OK. I would recommend it, if people had a full kitchen in their apartment and we're able to do some cooking to supplement the food that was very good at the lunchroom.

Warm, homey environment with lots of natural light. Caring staff. Lots of activities. The only area for improvement is the food service and quality of food. This staff has turned over several times. Just hasn't quite gotten traction for a steady meal service staff. The quality of the food is such that I am not willing to eat it.

The people are very friendly and welcoming. Very clean. They really try to get residents out of their room and participate in activities and meet other residents

The staff are very good and care about the residents. Yes I would recommend it to others who may be searching for a place for their loved one. My grandmother was here years ago and now my mother. I like that it is a smaller place so there's more of a personalized approach.

It is a small community and they all know each other. Yes, we would recommend Encore at Mahtomedi to other families based on the experience so far.

Not having a bus limits activities and opportunities for residents. Food is not locally produced so residents complain that is not appealing. Administration of the Champlin facility appears to struggle with corporate when it comes to communication.

My Dad looks forward to each new day. His meals, meds and fun opportunities are available for him at Encore. It has a very homey atmosphere and yes, we would recommend Encore at Maplewood to other families based on the experience so far.

Main reasons we chose Kenosha Place - Location..near myself, & my siblings. And, the cleanliness. It's also decorated very nicely, with large windows.. cheerful looking. Overall it is a great place for a loved one.

Make sure you sit down with the nurse & say exactly what you want done & how the "patient" responds to caregiver--work towards engaging your person with caregiver so they communicate & understand each other.