Cornerstone Management

Nice facility, very clean but maybe too far away. Rooms were small.

Very nice facility and staff. Location... downtown, may be an advantage or disadvantage.

Golden Lodge advertises chef prepared meals, but the food is very sub standard, it is overcooked and inedible and our loved ones are very dissatisfied. However the community is very clean, the staff are wonderful people they do take great care of the residents and that is something we are not concerned with. They aren't at full capacity so the activities have been a little minimal but the new activities director seems to be doing a really good job so far. They do take different field trips into town and to different events.

The food at this community is ok about half the time. The other times it is like glorified microwave food. They do not offer any hot breakfast. They do offer daily activities and the community is beautiful. We have had some minor issues with maintenance not keeping up with requests. The caregivers are friendly and take good care of my loved one.

I think my friend is doing okay, [Removed] is in the process remodeling since they took over, they used to be Brookdale. The gal there, [Removed] is new but very nice. They are trying to build a good foundation. It's perfect for people who are transitioning from independent to assisted living. The apartments don't have a kitchenette and the rooms are smaller and don't have a shower. There is like 4 shared showers and there is a schedule where a staff member will go with you, which works out perfect for my loved one. Compared to other places, this one is the best for my loved one.

I think this is a nice community. The menu should give more variety in the meals that are served. The staff is very nice and respectful. They do have activities for when he is ready to participate. The community is always clean. I would highly recommend other families to see this community for the value and care of a loved one.

My mom is getting great care here at this very nice community. It is clean and the staff is excellent She is happy with the meals and the activities that are offered to her. We would highly recommend the community for other families.

It's assisted living so it was just very different. The people there needed a lot more help that my father does. It was more of a nursing home type deal. It just wasn't the right place for us at the time.

I'm very happy with it. So far, I've had no problems whatsoever. My mom is not happy to be anywhere but her own home so she is as happy as she would be in any community. She doesn't participate in the activities but I think they do an excellent job of providing them. I think the bathroom always needs a more thorough cleaning and her room too. It's not that it's bad but I think it could use a more thorough cleaning. If she doesn't like the meal that's being served she does have a lot of options which I think is good.

Having problems galore trying to pay the bill. The staff is great!

Management changed a few weeks before my mom's passing. They were still transitioning to new fees and policies. If they keep the one price regardless of care level that is helpful for budgeting. We went there mainly for this reason and that meals were anytime, but that all changed when she actually moved in to specific times. Meal choices were also being limited under new management from an expansive menu.

I would say the place it well decorated and the grogs are very nice. Great location management is well intentioned but disorganized. Many things go unnoticed that shouldn't the staff is kind and hard-working but they don't have enough help. The food is a constant disappointment. Activities are few and uninspired. So much potential but many improvements are needed.

We enjoy a nice apartment. The workers have been helpful. The food should include more cooked vegetables, especially potatoes and less pasta. Need more fruit and less desert.

The caregivers do the best job they can understanding they are responsible for doing everything cleaning, making meals, taking care of individual needs of those living there, answering the phone for facility, checking in vendors and anything else that may arise. Sometimes it gets alittle chaotic. It would be nice if there were more staff.There has been alot of turn over in staff also. The ones I've met since the beginning are great. Hopefully it will get better for them.

[name removed] was WONDERFUL! She was helpful, empathetic, open, honest.....! Wonderful person for the job. Then there were the three sisters that worked there. They were awesome. I saw one more so than the others and she knew what she was doing, took charge and was confident. Good workers. While my relative was bedridden, I was disappointed in some of the aids. They seemed inexperienced. One didn't know how to give water to my relative. I had to help hold his head up and help her. The aid was lost on that task. I was told that my dying relative would be checked on every 15 minutes during the night. I would have liked to have stayed in the chair in his room because he was near death but I got the feeing they didn't want me there. While my relative was bedridden and mostly sleeping or in a coma and not responding to commands, the staff was still give morphine in liquid form. How is someone in this condition going to swallow this without choking? Shouldn't this be given in shot form at this point or in an IV? Then there was the front door. On the weekend when I was trying to get in and I knew my relative was close to death, it took forever for someone to let me in. (The people that live there said the same thing.....no help when they call). When a lady finally came, I told her my relative was dying but she had me wait and ran off. She came back and had me wait again by the Gardens door and ran off. That took a few minutes which seemed forever. By the time I got in, I was only in the room 30 seconds before my relative died. When they turned on the light, my relative had foam the same color as morphine running down the side of his mouth. The aid said she had just checked him half an hour ago. What happened to 15 minutes? I'm wondering why Corridor isn't more equipped or capable of dealing with hospice care. We were in touch with the hospice nurse but she left the care to your facility. Also, my relative was on his THIRD day in bed when we came to visit yet no one called us to tell us that he was that bad. My feeling is that the aids are not qualified enough to handle this situation. While we were there three days in a row, I never saw them turn him on his side or in a different position so he was always on his back. I'm sure he was on his back for four days straight without a change in position. What is up with that? Disappointment with end of life care.

I chose this place because it is in close proximity to family. It is in a small town and having the location where everyone is close by was a big thing. The staff there was great, very friendly, and knowledgeable. However, they could add more people to their team. It seems like there are short on staff which results into slow service. I feel like the service is very slow and it is not as quick as it could be. But the staff that are there are wonderful and the tenants as well. They have great social activities: they have live music 1-2 times a month, they have holiday events, and they do a couple of crafts on site. The overall cleanliness was good, they kept every clean and they do laundry upon request. The food is the main highlight of the entire place. The menu changes daily and the chef post a menu 2 weeks out for the updated choices. They have a great variety. All in all I would recommend this place.

This community seems to be going through some staffing changes and we have noticed that some of the residents rooms are not being cleaned very well. I feel they have not followed through on some of the promises that were made in the beginning. They offer a fair amount of activities and they go out on Mondays and Fridays. This community does work with residents regarding the cost of living there. We are hoping that things will improve as they are doing some remodeling and hiring some new staff members.

When I toured this location I was not impressed by the layout of the buildings. I feel the overall appearance is outdated but after talking to the residents there they seemed very happy and most say they loved it there. We did not have a meal there so I can't say how the food is, however, the location for my family was not ideal. It was a little more travel time than we would have liked for my mom's family to see her. One of the most important things for my mom is to see her grandchildren and her children she says they are the best medicine she can get. So travel time was an issue.

This is a pretty nice community. Our tour of it went well. The community looked nice. From what we saw everything was neat, and tidy. The staff was pleasant, and friendly. It was a lovely experience.

I toured this community for mother and her needs. It was an okay tour. There were many factors that played into where to move my mother too. I just didn't feel this would be a fit for her and her needs. My questions weren't really answered, and I noticed they weren't very responsive. It wasn't the one for us.