Cherry Oak Management

When we toured the Broadmoor Assisted Living, we noticed that the staff did not seem to interact as much with the residents as they did at the Brookdale that we toured. The place was clean and everyone was friendly, we just did not get the same impression.

They were nice and they gave a nice tour. The staff was helpful and very knowledgeable with the information about the community. We just did not choose here because it was way to far from us. We wanted mom closer.

My parents are safe in the community and cared for by the staff. I have not got a call about dad falling yet however, my parents are taking their time to get use to the community. The staff have been friendly and welcoming. With their help they are doing alright and I have not heard a complaint about the meals they eat. It is a clean community with good housekeeping for my parent's room. My parents are much of joiners but activities are offered. I choose this community because of the location and price.

We are pleased with my mother's move to this community. She is doing well, and everything has worked out well.

We had a lovely experience here at this community. It is a good looking place. Everything is very well-kept. The staff was kind and helpful. This is a very nice place. They many activities offered for the residents. We were very pleased.

They bent over backwards to make accommodations for my parents. They were able to shuffle other people around so that my dad could have a more convenient location when walking to the dining room. They really listened to our concerns and did the best to react. I feel very comfortable that my parents are there and I know that they're taken care of. It has been a very good experience. Nancy is the BEST!

We visited Century Oaks last week and again this Wednesday for lunch. Nancy showed us around and visited with some residents. We were impressed with our time there. Will keep in touch with Nancy.

Loved this place. Angela was very helpful and the activities available were awesome. The apartment was lovely and the ability to have your pet just added to it. Unfortunately my friend has decided to go live with her daughter.

I saw this place at a caregivers thing. It's more family owned, not as institutional. If mother got in a situation where there were really heavy memory problems, I would consider that. It's kind of home spun with people just sitting around but they were tended to. They didn't need to take drugs if they didn't want to. Even though it's not very pretty to see because the people are in such an advanced state of Alzheimer's - it's hard to visit and see but then again, if your loved one was in that state, the peacefulness is nice.

My husband has been at the Broadmoor for almost two months. He has advanced Alzheimers and has several behavioral issues which the staff has handled in the best way for him. He went in so agitated that he could not eat or sit and now he is doing both. Keri, the director, recommended hospice for my husband for a better quality of life and Sherry and Vanessa have done everything possible to help him and me. I visit with my husband 3-6 hours daily and feel very welcomed. The staff is very concerned for each of their residents. They treat them with dignity and caring. This facility is no frills but the care, food and cleanliness is exceptional. Thanks to all who take such excellent care of my husband.

I have no complaints about my tour of this community, This was the first place my mother and I had visited and she just could not see her self living here. It was also too far of a drive for me to get to her everyday. The staff where friendly though and gave lots of great information to us.

Nice facility. Could possibly be a consideration but was a little too far west.

Nancy was informative. I toured the rooms too. The general feeling was more of an assisted living and therefore I dont feel would be a good fit for my mom.

My husband left their facility in April and they continue charging May, June and August. Atlantis refunded May, the credit card won the June dispute but we are still trying to get the August money back. The bank (Visa) took a loss of $2225.71 once they realized this was fraud and they advised that Atlantis was unresponsive to their request and they had questionable business practices. I tried one more time to get them to at least return the $773.29, but I could not even get the local office return my calls. I wanted to try to get this corrected before giving them a bad rating.

Had two tours. Too costly and while the rooms were nice there's something I just didn't like about it. Tara was helpful.

Small community - say the care ratio is 1/12. Dining room looked inviting - not too much going on activity wise. Rooms were so-so - certainly not luxurious. They don't provide transportation anywhere - that is extra.

DO NOT PUT YOUR LOVED ONE IN THE COLONY CLUB! In 2014 my Mom went to live at The Colony Club when it was a family owned business. I was so happy with the facility that my Uncle moved in also. Everyone was like a family and they really cared about the residents. If there was an issue, I was able to talk to the director and it was handled immediately. After all, it is not an easy thing to have to put someone you love into an assisted living. Then things changed when a company that owns other facilities took it over. Then it became all about the money! They don’t really care about the residents. Staff has turned over numerous times, cuts were made, and the quality of life in the facility decreased. With my Mom being in her 90’s I would not move her since she had all her friends and was familiar with her surroundings. Once my Mom went into the hospital and they mishandled her information and made it difficult for her to get proper treatment. Her most recent visit to the hospital she had something all over her skin, the doctor said it was Scabies. When I called the Colony Club to tell them they brushed me off and treated it as a non-issue. My Mom recently passed away and I got a text from the owner. Yes, a text, not even a phone call. Not one staff member came to pay their respects and my Mom lived there for 5 years. When my Uncle passed away in 2016 the Director and some staff members were there to pay their respects. After all it was a family. If you want your loved one in a caring and responsible environment, I would NOT recommend the Colony Club!

If they need full care find another place. They do not have enough aides to take care of all the people. Not enough activities to keep them busy. The floors in the outside rooms are very dirty .The food is awful. There is not enough help in this facility, The people that need to be fed sit a wait. When people get sick they wait way to long before they get them help. The people that need full care will sit and wait in wet diapers and sit in poop/. Then when they clean them they leave old poop in there behinds. It was a constant BATTLE to keep them clean and dry. My moms things were used for other people. My mother was here for about 5 years, Once she lost the ability to take care of herself the care went downhill from there. I had to be there to make sure she ate and that she was not sitting in a wet diapers. I finally had to move her.. When you go into a place and hear people yelling for help and not getting it and you can not find someone you know something is very wrong..

$2,200 average price per month. Shaky reviews on Senior Advisor.com

was not impressed at all - did not like the way residents were treated or the appearance of the facility (not well kept)