Brookdale

Definitely an interesting task balancing my interactions vs my Dad's and the fact that they were in the beginning of a management restructuring when he arrived. It has gotten better in many ways. The number of people who show they really care and know my parents is something special. The current executive director and head of medical are wonderful. They have monthly resident meetings and do everything they can to address any legitimate issues that arise. They have also been very helpful to me since I live 6 hours away and cannot always be there when things come up. While there has been a significant turnover but even my Father is happy with 90% of the staff. For the meals it has been really up and down as the chef has changed a number of times but the current one is pretty good. The biggest problem with the dining room today is sometimes they are short staffed for servers.

I would recommend Brookdale to others.

To decide upon a place for my father-in-law to reside when he could no longer live alone, I checked out 4 facilities and chose Brookdale. The sales agents were not pushy and were very, very helpful in facilitating this move. However, after the move, you are pretty much on your own to find out who is in charge of each department. I wandered the hallways asking questions and then searching for answers myself. When you finally find someone, they are constantly in meetings and it takes days before you get a call. New residents and family should be seen by staff and instructed on where to turn for guidance. Daily bed making and clean up of resident happens very late in morning, or in afternoon, unacceptable. Daily meds were not dispensed and forgotten on a number of days, causing pain and discomfort. On the whole, everyone tries but the facility could do better.

Ive stopped by to see my dad at all hours of the day and night. The staff is always upbeat and friendly doing the best they can at a very difficult job. I think hiring a couple more caregivers at certain busy times of the day like getting residents to and from meals, changing them for bed etc... would be helpful and make everyones job more timely and run smoothly. It can sometimes take a few hours im the evening to get medication despensed before residents can start to be taken to their rooms.

The Brookdale has done a phenomenal job taking of my uncle for the past few months under their care.. My uncle has been progressing very nicely from the help of the Brookdale Team.. Thank you so much!

Overall happy with the apartment. Food is okay but not spectacular. Staff is helpful, great PT and OT staff. Maintenance is slow to react and that has disappointed my folks. Sales and marketing staff was great to work with and the finance staff also has been very helpful.

I have been impressed that all the staff members know each of the residents by name, and they know family members as well. They welcome and encourage family participation.

I would say that we are pretty satisfied with my mother's care and she is content there. If you can afford it, it's a pretty good place. Yes I would recommend.

Brookdale is a good place for my mom, they make sure she is safe and taken care of. I do not worry about her.

Staff was great, food was an issue at times. Mom was on a special diet due to her diverticulitis. Some how when we ordered she got what was left over in the kitchen. She was bedridden, and could not go to dining room. For most part she got good care.

We were impressed right away with Brookdale on our first visit & tour. It is a beautiful facility inside & out. The staff is very friendly and good with the residents. They do a lot of fun activities with the residents and sometimes involve their families as well. I think this is so important and rewarding for everyone involved. The activity directors are excellent, as well as the other staff members. It really is a little community of people who share so much in common and have made Brookdale their new home. The last few months have definitely been an adjustment for our family since dad passed away. But, we are so thankful that we found a place for our mom where she is safe, comfortable, and has capable people to help her with her daily activities and needs.

Good place for your loved one, mother, father, or spouse. On one floor, good meals, convenient location, near hospital, doctors offices, enough parking. Staff are friendly and helpful. Outside patio and garden.

We like the apartment, we had to move in a hurry. We do like the staff, and they are very solicitous. I didn’t give a 5 star because the meal haven’t been good lately. The meat isn’t tender so sometimes it is hard to eat. There have been some winners and sometimes it doesn’t all melt together. We would like to know the changes on medication and when it is administered.

Our first impression of Brookdale Sarasota Midtown was not good. There was an issue with the automatic doors, and when a resident using a walker tried to get in, he couldn’t. The door issue was not the problem, but there was no one from the facility to help him. We met with [name removed] for an assisted living facility who was wonderful. She gave us a tour and actually had a room with dad’s requirements (two bathrooms). [name removed] held the room until my parents could look, then signed them up. The facility itself is older but well maintained. The rooms were spacious, the food was good, and there were a plethora of activities for residents. Unfortunately, my dad passed away before they could move into Brookdale.

The overall experience has been good, but she generally is a loner unless she knew they were well-educated since she was. Always cleaning. Very nice staff. They tried to motivate [name removed] to participate. Phone calls from us to staff were rarely returned the same day if at all. They're seemed to be some laundry mix-ups with the schedule. Maintenance was quick to respond and excellent. I feel that a med tech should have been trained to take vitals correctly and also that the equipment to do them with should have always been available. Meals started to become rather bland after the first kitchen supervisor took leave for several months. Lots of great activities for residents to enjoy, except my mother-in-law very cantankerous and didn't want to do much. Plus she was very hard of hearing with poor eyesight.. Cost seemed a little higher than average but equal or lower than similar Assisted Livings. It was convenient for us. If my mother-in-law wasn't the type personality she was and beginning dementia, it would have been a great experience. My dad lived at a Brookdale in Kentucky for several years and he loved it, but he was very social and loved people. Family truly recommends Brookdale

The cost, [fee removed]/mo is in line with what everybody else is charging but I still find it exorbitant! My husband likes that his mother is close by and he doesn't have to drive far to visit her or see to her needs. Based on the experience we have had so far, we would recommend this community to other families

This is an independent living environment so there are not a lot of activities, and there certainly is very little care as it should be in an independent living. Their administration definitely needs to be tightened up and the food seem to keep continuously getting worse due to budget problems in the last several months before my mother-in-law moved out. She lived at this location for one year. It's geographical location is fantastic. Their transportation services could be easier to work with. They definitely need more support staff that are not volunteers over 70. At one point I had to do send in paperwork and wanted to know if I could either fax or email it but the elderly woman volunteering at the front desk had no idea how to operate either. But overall it is a nice independent living facility. The apartments and villas are very spacious and I felt that it was well priced. I believe. I have been to every single one in the Fort Myers area and I would probably rate this number two after [community name removed] where she is moving in now.

Nice people but they upped the price $[removed] a month because my mother had trouble finding her way back to her room in the first month of her being there. It seems like if there’s any problem at all, they just up the price.

Everyone is very nice. The only problem I have is maintenance. I reported a new key for the room was needed and it took weeks to get one, her leaking toilet has been reported and two weeks later it still leaked, they just put a urine catcher under the pipe to catch the water. The room air-conditioning unit filter has needed cleaned since the day she moved in. She is happy there as the food is great and they make sure there is always something she could do.

Brookdale Wake Forest has been a godsend for our family. Not only have they welcomed my sister with open arms, they treat everyone like family. The only issue/concern is that this Brookdale facility does not accept Medicaid. So we will need to move my sister to another facility (hopefully another Brookdale) when her assets are gone and needs to use Medicaid. Unfortunately, that will probably happen within a year to 12 months.