Brookdale

My parents have shared a room together for over a year now at Brookdale Cape Coral. The facility is one story a huge plus for mobility with a beautiful outdoor courtyard in the center. The staff is kind, caring and attentive to their needs. There are always plenty of activities going on. The meals are always on time a delicious! I feel very content knowing my parents are together and properly cared for at Brookdale.

I am responsible for the care of a 97 year old who has been at Brookdale on Country Club in Cape Coral, FL for almost 4 years. I also have experience with another facility to compare to Brookdale on Country Club. HANDS DOWN BROOKDALE ON COUNTRY CLUB IS SUPERIOR. My 97 year old is WELL CARED FOR, SAFE, CONTENT, AND HAPPY. Because the STAFF is CONSISTENT, they KNOW the residents and they are CARING, COMPASSIONATE AND FOLLOW THROUGH IN EVERY WAY. PLEASE KNOW I VALUE THE STAFF AT Brookdale on Country Club AND CONSIDER THEM OF THE HIGHEST QUALITY. The nurses and health and wellness director inform me anytime there is a health issue. The activities director plans amazing age appropriate excursions, games, parties and more. The administrator, business office manager and sales director are kind and always interested in my input. The caregivers and maintenance are HANDS-ON and take EXCELLENT care of their residents. I CANNOT SAY ENOUGH GREAT THINGS ABOUT THE STAFF who truly CARE!

We recently moved my mother here and I’ve been pleased so far. Staff are friendly and caring. The residents seem happy and are always out in common areas. The facility is kept clean and there’s a nice air conditioned porch over looking a garden and outside area. They have multiple activities everyday and a family night every other month.Mom says she’s liked all the food they have served also. [name removed] has been exceptional with my mother’s transition to this new community.

Our experience with Brookdale has been a breeze. [name removed] was informative and made herself available to help us make the best decision for our mother. Everything was straightforward and upfront from the start and has remained this so far. It’s great to see some of the residents banding together to help new ones feel welcome. We’re so grateful for this experience and sleep better at night knowing our loved one is getting the care she needs.

We have been 100% happy with them. He's still there and doing great. All the staff has been great. The care teams check in regularly with me. The rounding doctor / nurse group has been a godsend. The coordinate his care. He has had to go to the emergency room twice and they called an ambulance and then got him a ride home. They remind him to come down for meals and encourage him to be active and social. They have a nice outdoor patio that is lovely and they have fitness groups and outings. Brookdale is a blessing for our family! I can visit and take him to lunch and spend quality time with him now that I'm not so busy caring for him and cleaning his place and worrying! They have taken away my worry!! That is priceless. I trust them and know he has eyes on him. He's doing great there!

The staff are friendly, compassionate, and competent. They respond to questions and concerns promptly. The food is good. They have a diverse menu throughout the week. Of all the assisted living communities I visited, Brookdale Brookhurst had the largest size rooms. And, the rent was budget friendly. I'd recommend Brookhurst Brookdale to others.

Staff is friendly and responsive to requests. Facility is clean and smells clean. Apartment is adequate in size.

My mother recently moved into this community's assisted living. She is 93 yrs old. She is very well cared for. I cannot say enough good things about the staff. Most of all my mother is really happy here. I would definitely recommend Brookdale.

Firstly, my mom is very happy at Brookdale! The staff is very friendly and kind, very helpful and accommodating to her needs The facility has been newly renovated, new paint, rugs, furniture and flooring. The dining room has all new tables and chairs and new cabinets. The med techs and nursing staff are knowledgeable and caring. The food is good, the residents have choices each day if the meal being served is not to their liking. The administrative personnel is friendly and willing to help, whatever the issue The activity director is young and enthusiastic, she appreciates feedback from the residents and each Friday, there's a happy hour and musicians come to Brookdale and play guitar or piano and sometimes there's singing too There is one full time woman, who cleans the whole facility, and does an excellent job, the building is clean and organized There are activities outside the facility (such as shopping), residents can sign up and receive transportation. My mom does not leave the facility unless one of her daughters take her, there's a sign out sheet and upon return, sign back in. When Mom returns, a staff member will ask if she wants something to eat, etc, very caring!

My mom lives here and I'm impressed with the approach to care, staffing model, and services provided from the salon, to meals, to activities. We are happy with our decision to move to Brookdale Torbett.

I would give them 5 stars because they have been great. - The staff is wonderful. - The facility and rooms are kept very clean. - My mom has a studio apartment and it is a very good size. - They do have activities but it is a small community. They do not have a swimming pool or amenities like that for residents. - The is food is good.

The staff were incredibly helpful and responsive in meeting with me and my dad and coordinating his move in once we'd decided on Brookdale. They have also gone WAY out of their way to help with some prescription fills he needed at the point he moved in.

5+++, 5 star absolutely. Excellent staff, best care ever, lots of fun activities, delicious food, super clean living, apartment size perfect Best place ever!!

[name removed] was incredibly personable & helpful. The facility is good size & doesn’t give a sense of overwhelm which I liked. My aunt toured with my brother who is POA & both seemed to have enjoyed the visit as well.

The staff was young and accommodating, happy, professional. Surrounding area has much to offer off-campus activities. Residents seem happy and, comfortable and content.

We were very pleased with the overall experience. The staff were very compassionate and seemed to know how to handle difficult patients with ease. My mother in law could be difficult due to her dementia. I felt they handled her well. We liked that the facility was more on the smaller scale and able to take better care and one on one care better. The staff were better equipped to care for the elderly and people with dementia better than other memory care facilities.

Overall the experience has been really good. We have had a few bumps in the road, but most everything that we've had any issues with has been taken care of. The staff, for the most part, are really kind and have been great to work with. The activities are varied and the staff involved here are really good. The food is the biggest issue. My mom is not a fan of the good and some of the other residents complaining about the food as well.

I find the Brookdale memory care facility to be outstanding. Is the most cleanest facility I've seen in a very long time. The rooms are beautiful. The staff I was standing they're very courteous and respectful of the people that they're survey. Overall, I rate this facility at 10. Everyone that works there is very personable and caring. I couldn't have chose a better place for my family member. Thank you so very much for assisting me in finding this place that meets my needs for my Aunt!

The staff is caring & very friendly. They're always willing to answer any questions or concerns that I have or that my mother-in-law has. She's 92 & has adjusted better than I expected. I think the hard working & caring staff is the reason for this. She's not much for activities at all, but since convincing her to play bingo, she looks forward to playing every week! She misses her home, but says she feels safe at Brookdale. Considering she moved from her home she lived in for over 60 years to an assisted living facility where she didn't know anyone, Brookdale has been a life saver for her & our family.

Out of all the facilities we looked at this had the best room size for both one room and studio. The staff is friendly and helpful always ready to do whatever they can. Food is excellent and abundant. You can get something all day and take snacks back to your space if you want them for later. Residents are checked on several times a day and night to ensure they are ok. This facility doesn't smell like a hospital or care facility, you would think you were in an upscale hotel except for the walkers and wheelchairs. Each day is filled with activities that you can choose to join or not depending on each residents preference.