Brookdale

I would rate the facility as a 5 for each of the questions. It is clean, the food is great. They have lots of fun activities and the staff is very attentive and polite. Admin is great and always willing to help with any concerns that we have.

[name removed] provided information about memory care at Brookdale and led us on a tour of the facility. We will consider the facility should we move to Bend the beginning of 2027. [name removed] is great!

Staff is very caring and helpful. Food is good. My mom only eats fish and they always accommodate her diet. The common living spaces are always immaculate and my moms room Is always very clean. My mom doesn't leave her room or participate in activities.

I have a relative who lives here, and I cannot say enough wonderful things about this community. He truly enjoys living here, and every staff member treats him with kindness, compassion, and respect. It gives me great comfort and peace of mind knowing that he is so well cared for and treated like family.

Overall experience has been amazing. The staff goes above and beyond to accommodate and make my family members feel genuinely cared about. My family loves the food and how they know what their likes and dislikes are. The community and apartments are well maintained and kept tidy. The only improvement I could mention is that a one bedroom is tight for two people, but we are making it work.

All of the people here are super. Meals good, place is clean. Many activities to enjoy. The staff works very hard to make the residents feel at home and cared for. This includes everybody from caregivers to administrative staff.

She's very happy with the activities, food, apartment size. She questions the fabric chair cleanliness and prefers vinyl chairs in common areas but I thought all chairs looked good, quality of care- her "4" must be observed bc she is independent living. She's worked in nursing homes so has an eye for care standards. I can ask more about that score if you would like me to

Brookdale at Gaines Ranch was a beautiful place for my family member to attend. She was in respite care for three months last year (2025). During that time, she received excellent care from the staff and medical personnel. Her meals were very well prepared and tasty, according to my family member. There were a myriad number of activities and social events that were of interest to her. I recommend Gaines Ranch Brookdale highly.

My 98 year old mother has been a memory resident for almost 2 months. She is well cared for and has shown some weight gain while there that was badly needed. The meals are just right and nutrition a top perk. She is a patient that wants to find every exit. Despite the inclination to escape, the care team is very kind. She will do well under the care at Brookdale.

I recently visited my mom. I found the staff helpful, cheerful and warm. From what I could see all the people seemed well taken care of. The issue with the food - breakfast is good, lunch is ok and dinner is not good. Either a repeat of meals from days gone by not, tasting good, watery in some cases.

Brookdale was excellent. They are really great people. From this first meeting to the final departure, they were loving and caring. I'm so thankful for their thoughtfulness toward me and my family and so grateful for taking such good care of mom.

The only thing my Uncle [name removed] has complained about recently is kitchen/dining room staff turn over. I think he gets attached to people and ways of doing things and at one point he said the kitchen staff all got fired or something and it was taking a long time to get served. But who knows with him... he has been known to exaggerate. Anyways, We are still very pleased with [name removed] care. Whenever we pick him up for appointments he is always very upbeat and positive and looks and acts very well cared for. At this time we have 100% satisfaction with [name removed] living at Brookdale.

Brookdale Smithfield was awesome. They treated my Mom great. They had a lot of activities for the residents and everyone was very caring. My Mom passed away on [date removed] but I will always be grateful for everything they did for her. Yes, I would absolutely recommend Brookdale Smithfield to anyone with a loved one that needs to go to an assisted living facility.

I could not have found a better place. The staff is wonderful very helpful and always smiling. The care is wonderful my Mother fell in her room and she had an alert necklace on and they responded immediately. Activities are awesome My mother is doing more than before. Food is good I have personally eaten there my self. She lives in a 1 bedroom apt that is very spacious The bedroom is big enough for a queen size bed, nightstand and a large dresser. The living room hold a full size couch and a recliner.

We had to move Mom into an assisted living facility. After visiting and considering numerous facilities in Lubbock, ranging from high-end communities to more moderate options, we ultimately selected Brookdale at Remington Park. The main reason we chose Brookdale was its size. It isn’t too large, and it has a comfortable, home-like atmosphere. The rooms are very nice and have a private, secluded feel. The interior is well maintained, as are the exterior grounds. Most importantly, the staff has been very welcoming, friendly, and helpful. Everyone has made us feel comfortable about having Mom there, and we are very pleased with our decision.

I can not say enough about the loving care my brother received from the staff, nurses and hospice team. He was treated with love and dignity even when his illness caused adverse behavior. They understood that it was the disease and not my brother. We found the room size to be very nice and the cleanliness was pretty good. The facility was very nice and building and grounds were well kept. My brother seemed to enjoy the food. My brother's diagnosis of Primary Progressive Aphasia is not a very common disease but [names removed] all worked together to find the best care and changed medication as needed as the disease progressed. My family can recommend Brookdale Grand Blanc Memory Care without reservation.

The memory care building is absolutely adorable!! There are a lot of rooms too. And the outside is fenced in so residents can sit outside without worrying about anyone trying to leave. Staff is great too! They all know I'm [name removed] daughter. Super friendly. The apt is a little smaller but perfect for her.

It was a great overall experience and they really cared for my mom compassionately at the end of her life. Room size was good, we had a studio and it was the perfect size. Mom didn't eat the food very much, but she stopped eating as she was dying, so it's hard to tell if it was the food or if she was just going through her natural process. The activities and entertainment was good, we liked Motown Mary the best. [name removed], director of marketing was phenomenal and so was [name removed], director of nursing. They both went above and beyond in every way to care for Mom. [name removed], one of the med techs, was also a standout and absolutely wonderful to my mom.

Staff here are wonderful. Everyone is very friendly and helpful. Facility is clean and well maintained. Apartment size is adequate for our needs.

The sales rep was very friendly, answered all our questions, gave us a tour, and did not give us a hard sell. The facility seemed very nice to us. All in all, a pleasant interview.