Brookdale

According to the calender it seems like they have a lot going on. My parents haven't been there very long so they don't take advantage of the activities yet. The library facility is very nice and there always seem to be folks in the lobby doing various things like cards. I found the food to be very good for institutional food. There seems to be some ongoing issues with the management and the service in the dining area. It seems like a starter job for a lot of them in food service. It just doesn't seem to run as smoothly as it should for a facility of that nature. There needs to be better organization and traffic flow.

The residents need to go to a central location in order to receive care. You're always advocating for yourself or for your family member. It's kind of like sit and wait and I get to you when I get to you. Any specialized needs that are out of the box are too much effort. Rather than being treated like an individual you have to fit into the assembly line. For the responsiveness to needs, you have to walk this fine line between delicately asking and insisting and if you become insistant they just take longer to get to you. Physically this is a better situation for my dad. He had his own apartment, privacy, and more indepenence. Something that I like about Emeritus is they have a higher licensing level to they have more knowledge of dementia.

Bedrooms too small

They are a good community and we were really considering this community as an option but they did not have availability for our needs. Our loved one would have to be on ground floor and they did not have that available. Overall it was a pretty good community that we would consider.

Not a friendly looking place; looks clinical and like a hospital or nursing home. Price was almost the same as The Windsor and it was no comparison :(

A the time we looked they did not have enough staff per person that we wanted and it was more expenisve that other places.

It's average. We've had problems with medication management and coming to give showers on the nights they're supposed to. The office staff is extremely nice and most of the caretakers are really nice. The price is good for what you get. The location is good; it's nessled in a real nice housing area. It's homey and not huge. Everything is on one story. The food is good and my parent's like it.

We had a few incidents when we first got my grandmother there. She rang the call button and no one came for 30 mintues. This was at night and at night they only have 2 people on staff which, evidently, its the state minimum. The staff said that they didn't know anyone was in that room so that was a little bit disturbing. The director said that was unacceptable and gave us his personal cell phone number to call if anything else happened. One of the women there, when she found out my mom had called the director, got in my mom's face about it. Generally the lower level staff are very friendly and caring. They go out of their way to help. My grandmother is very much into activities and they only really have bingo and poker. Sometimes they have arts and crafts. I think it would be good if they had more.

Nice..Staff I met very nice. For my mom, I didn't care for the common area in the front of building. Studio's were smaller than I expected.

It was fine it was just that his mother wanted to go back to Oregon so that's what they did.

Anywhere you go there's always growing pains but I feel like there's too many cooks in the kitchen and everyone thinks someone else is going to take care of things. I know it's assisted lviing and they want your loved ones to be somewhat independent but I feel like if the family doesn't speak up nothing happens. Everyone that I've talked to has been very friendly and helpful but they aren't really doing anything. I feel like they take wonderful care of my loved one when they do care for them and that's where I'm struggling. It's a good environment, they're happy with the food there, they like everybody and everybody's pleasant with him, its more an issue with follow through and its all talk; they say things and it never happens. It's frustrating!

Everyone was nice and it seemed good. It was under construction so it was hard to tell. We picked another place for the location and the price.

I couldn't relate to it. It looked cluttered. It didn't look like the housekeeping was good. It just didn't appeal to me. It's centrally located. My feeling about it was there there is no scenery. It's in a lot of other buildings. It's close to shopping. That's about the only convenience but my husband doesn't shop so that didn't matter for us. I have talked to people who live there and they like it.

I think that it's a lovely place, its so lovely that it enocurages family and friends to visit. A lot of people don't want to go into places that aren't well maintained or pretty and they do go out of their way to make sure its lovely and I know my mom and other residents appreciate how up to date and well decorated it is. I do think it is a little bit on the expensive side for what they offer, specifically the upfront charge you have to pay for various activities. There really aren't a lot of activities, it is a one time charge, but it doesn't seem like there's anything other than bingo. They don't really encourage friendships and I think they need something more social or a middle school choir or something that they can go and look at. I would like to see something that is for the peopel who are there and is something they all can enjoy.

The activites don't seem like the best fit for most elderly people - there are not a lot of choices. It's expensive but the food looks good and everyone is friendly. My father is there - he has mixed emotions about it. He's elderly so you have to take everything he says with a grain of salt.

I went to look at this place for my dad and it was fine. It was just older. It had independent and assited living and I do thing the care was really good from what I saw and what i felt but for us, it just didn't work.

Very friendly, concerned staff. I don't think my mom would fit due to her being so high functioning and many residents seem to be sleep, etc. Didn't see anyone she would identify with. They do not go on outings often.

rent for a studio too much the want $2400 or a $5,000 non refundable fee to reduce rent by $250

The aids are so rude. You see them all the time and they just ignore you. They don't even say hi. They treat you like they're over worked and underpaid. I'm an RN an I kind of feel like we're getting ripped off. I would appreciate if they would say hello to me. They're taking care of her but when I ask them how my grandmother is doing it's like pulling teeth. When you walk it feels like your shoes are sticking to the floor.

I haven't lived here very long. It takes a lot of adjusting when you move in. I'd give the food 2.5 stars. The price is high but they're all high I guess.