Brookdale

The activities are what I'm upset about, I guess they have little social gathering going on in the afternoon, but they have nothing. I talked to them about it and they just said that the people go to bed early there. They're very friendly, they're very nice, it's clean, she gets three meals a day so I can't complain about that. She's not really liking it there but she doesn't have a choice. We chose it for the money because my sister and I are supporting her now and it was too expensive where she was before.

They have an upfront fee, I think it's 3750 or something. Carriage club was very nice, but they only have one room, it has 2 beds for anyone from the outside and I think the state required them to do that. There was a lady who said they would have a bed available in 2 weeks because someone was going to go from there to a permanent room that had become available but the price was mroe based on the amount of care they'll need instead of the room.

This facility was pleasant enough, but didn't appear to be clean in the common areas. Understand they are undergoing renovations soon. The individual apartments were nice, but again, small details were not very clean.

I didn't like this place as much as the others I saw. I didn't think the setting was as pretty and I didn't like the interior here as much. It was just a little more outdated than the others.

I didn't rate this one as highly for assisted living, I can't put my finger on anything in particular, it jsut didn't leave as good of a first impression. From what little I saw of it (I was only there for a couple of hours) but it seemed clean, basically, I was jsut speaking to the gal that was giving us a tour of the place and didn't get a chance to talk to anyone else who was there.

Much older property. Shows lack of upkeep . Nice view from room and balcony. No kitchen

I believe I would like a more active population . The workout equipment was very very limited, the flowered rugs were very much not my taste. Staff was pleasant but not interest.ed at this time

Chambrel started out pretty nice. They made a lot of commitments and promises and they kept up with them for a few months and then slowly this went away and that went away until my mother and Bill were paying way too much for what they were getting. They needed some more care than they were getting. I understand that Chambrel is losing a lot of it's clients now.

Residents were active and receptive.Small up to date facility. Small rooms with the option to share. No availability.

I just saw it when we went to go get my aunt and move her. I know that she was in a bedroom and that was all she had, a bedroom and a bathroom. Now she has a one bedroom apartment and the bedroom of her apartment now is bigger than her bedroom at Pine Park and that was all she had there and it cost more. It was just very depressing. You could barely get around her bed. She had furniture in the room, of course, but you could barely move around. The bathroom was a pretty good size but what are you going to do with the space in the bathroom?

My mother ended up with some pretty severe bed sores and she did end up in the hospital. We're working with them and with hospice in order to get these healed so I don't have, at this moment, the specfics as to whether she had these when she arrived but I do know if she did they got much more serious while she was there. We had a big meeting about that and things have been improving since we had that, there were not a whole lot of specifics just that they were going to do everything they could to make sure it didn't happen again. We decided to move her there on the basis that she wouldn't have to move again and so far things have been improving.

For the most part it's going well. It's been a smooth transition and they've been nice and supportive. Right from the get go it was clear that they were having some management problems. It was like a revolving door of people coming and going. That was a little bit frustrating. Many things were not happening that we thought should be happening. The facility itself, especially the exterior, has really been let go. Nothing has been trimmed, no weeds have been pulled. Branches were hanging low so that people in wheelchairs had to duck. We reported it and nothing happened. After the 4th or 5th time they finally trimmed the specific trees that were in my mother's path but they didn't do anything with the rest. They have a new manager now and they're working on painting and replacing gutters. It's an older property and we were aware of that. Inside they've been very responsive in taking care of my mother's needs.

It was independent living and there was no way that my mother could have gone there. They did have some assisted living but unfortunately when I was touring there was a bout of flu and so they highly recommended that we not go to that area. I think it was in January when I toured it and I happened to know before I went down state that there was a lot of flu going around up here so we opted not to tour that part and you probably can't really keep them in their rooms unless they do have they flu and then they'd rather stay there. it was a very, very nice place and we really do wish we could have put her in there but that was another factor of not putting her [removed] they did not have an opening for another 2 months and we needed it right away.

Mom just up and left the place after a week, i don't know what she didn't like, I don't know if it was just the first personal change and her being somewhere new but reflecting back on it im kinda glad it happened. They just didn't seem anywhere near as social or upbeat, it just seemed a little more "blah." We did tour it before she moved and it seemed to be fitting, at the time we were trying to find a place for mom and I don't know if it was just us being tired or needing some help but it was close to family and we thought it would be fitting for her. We were up there quite a bit and it was just more "blah"

Brookdale - Send your monthly payments registered mail, or it will take weeks to clear your checks and in the meantime they will bill you again and with late fees. Fortunately, the bookkeeper there has had the late fees eliminated on 3 of these instances. The facility no longer has adequate staff ratio and I am sure they can justify that by saying it is a mixed (dementia) and regular care, but with dementia patients you need more supervising. My Mom's laundry is done privately. Overall staff and med techs are great. Salon services are great. Food services have been good. We have family members helping Mom on a daily basis as well. No place fulfills all your needs but the money handling makes me nervous.

It was okay but the location was really bad and the actual room that my mother would be living in was horrible. It was dark and not particularly updated. There was no handicapped parking and that was very important to me. Everything else seemed like a big hotel.

This was not as nice as the place we ultimately chose for my parents. The food was not as good and it's an older place.

When we went there we just happened to know somebody who had their mother there and she said it was great up until the first of the year. She pulled her mother out and we did not put our mother in. They weren't giving her the care that they needed to. They were trying to get this lady's mom over the Alzheimer's wing and she wasn't having a problem with that until she stopped getting the care she needed. We did still go to see it. It was very clean and we met a couple of people there - they were nice.

Everything was too small with the apartments and all.

Like a lot of places, you will be sold a dream that makes you want to put your loved one there, but the reality is not what they sale you. After becoming a resident you will see that they really put on a show and song and dance when prospective families are visiting. Suddenly there are games, interactions, memory activities. When prospective families are not touring you will often just see your loved one languishing in front of on monitored tv with no staff to be found. We were told there would be no barrier to our family member participating in the activities beyond memory care, such as socializing, dining, gardening, trips to store. Now we are told they don't have the staff to escort them to the other side of the building. Some staff are very great, and medical care has been great. Overall for the price I wish that our family member wasn't feeling lonely and scared and wishing for more conversation and human interaction. I wish their things weren't being stolen from their room, and there was adequate supervision and interaction. Let alone that they were actually getting state of the art memory therapy, products, and intervention. There are some outings and family nights, but these sometimes seem more for others than for the actual quality time and care of individual residents and their needs. Sadly, this may be one of the best options in the area.