Brookdale

It's been a rocky road so far but they are working on fixing things. My mom says they don't have enough staff but I cannot be sure because I am not there all the time. She cannot see very well so she isn't able to play cards or participate in most of the activities. The food is good but it comes out cold, even if you're ordering from the dining room.

I had a good tour of this facility. The community looked nice, and from what I saw everything was well-kept. The staff that I met was nice, and friendly. It was a good experience, and this is nice community.

This a nice community, and our tour went well. The staff was friendly, and kind to my family. The community looked well maintained, and everything looked good. It was a good experience.

My mother lived here for a month and has since moved out.The place is a mixture of both good and bad. The place is very beautiful. They have nice activities and there is always something going on.Most of the staff is very helpful and friendly.[Removed] was extremely helpful he went above and beyond up until the very end. The communication is horrible and not organized. They cut staff drastically in the middle of the month.My mother had a safety button and would have to wait for 45 minutes. She fell one time and she called me so I could contact the front desk. The house keeping wouldn't do her laundry. They would change her colostomy bag and leave feces all over her bathroom.If anyone is thinking about moving here I would suggest they form their own opinion of the community.It wasn't a good fit for my mother but it may be a good fit for a more independent senior.

The facility is very pretty and the food is good. Additional services are not as they should be. Staffing is lower than is needed apparently since short-handed seems to be the excuse. My mom paid for additional help services but the facility took quite awhile to get them all in place. She was there for 2 weeks before she got her first assisted shower though she was supposed to get help twice a week.

My mother seems to be adjusting well to this community. It is a community, but my biggest problem has been their response time when my mother needs help. They need to be quicker with responding to the help calls. She does like this community, and we do like it also, but they need to improve on their responding time.

My tour of this community was a decent one. This community is older compared to the other we looked at. The staff was very friendly, and kind. It was a pretty nice experience. Everyone was very courteous too my family,and myself. My tour went well, but this wasn't the community for my mother.

When we first got to the Brookdale, we really liked the place. It was nice and clean. After they invited us to have lunch and that is what completely changed our minds. We were ignored we just sat there. Then I noticed that the residents were being ignored as well during meals time. It was a difference of night and day compared to the community we actually chose.

This community was nice and everything. The staff was helpful and nice and they answered all of our questions. I just did not think that this community was a good fit for my wife. I just did not feel right about the community.

A very knowledgeable experienced professional in Director[Removed]. A great location in the heart of all medical needs.Unfortunately the prices that they charge for specific portions of care needs was well over our budget and well over comparisons. There are other opportunities in the area that seem to provide many more amenities and frankly appear much less costly.

My mother moved here recently and so far we have had some issues.They say they are going to do something and don't follow through.My mother is almost blind and has hearing impairments. They are supposed put her hearing aides in at 8 am and sometimes when I call around 11 am they still haven't put them in. It took them three weeks to replace the grab bar in her shower. The director is [Removed] and doesn't resolve issues.It's a nice community and she has a spacious apartment.She likes the food. She's also made many friends while there.

This is a good community, and I enjoyed my tour of it. The community looked nice,and neat. The staff I met was friendly, and nice. The experience went well. There were many factors that played into where to move my mother too. Their prices were to expensive for our budget, but our tour went well.

It has been stressful not knowing about community fees and seeing extra charges on the bill for care cost. In the beginning it was good having the 2 free months of rent but it was not expected to see other fees that were not discussed before moving into the community. This would not be the right place for someone with annuity. It is a nice facility but it seems overpriced.

This is a nice facility, and my tour of it was a nice one. It was a good experience. The staff was courteous, and kind. The community looked nice, and well-kept. Everything went well, and this is a nice community. We had no problems during our tour of this community.

I had a pretty good tour of this community. Everyone was friendly, and kind. The community looked nice, and clean. After looking at other communities, I found one that was able to accommodate my mother, and our needs better. Overall our tour went well, but this wasn't the facility for us.

The people taking care of Mom were awesome but there were way too few care givers. She needed more care than they could provide especially at holiday time. Every concern we had they tried to address but know they were not going to hire any more care givers. Everyone pitched in and tried to do their very best.

We toured this community and was happy with the staff. We were looking for a community with memory care that would be good for my mom. I would recommend this community to others from the tour and found the community to be clean and maintained.

This community was in a transition with the new management and they were remodeling and updating things when I went on the tour. The staff treated us well and answered all of our questions that we had.

I just rec'd notice that my rent will increase $196.00 per month, to $3,923.00. This will be a hardship for some of us. We are especially un-happy with the food; It gets worse & worse, I can't tell you how bad it is. They are constantly short of help & the servers do the best they can. There is a thief in our midst, [Removed]. Ran out of room, but you will hear from more of us.

We had a pretty good tour of this community. Everything went very well.