Brookdale

This is a nice community for my mom. The staff is nice and caring. We had some issues on her bed is too high. We are going to see if we can help make adjustments for her. The menu is appealing. They offer a lot of activities for her. We would suggest that other families tour this community for the care of loved one

My mom's husband seems to be doing ok from what we understand. His mental state makes it difficult to judge anything. He is not willing to participate in any activities whether being encouraged or not. The staff here is friendly very caring and accommodating to the needs of the residents and their families. The community is very clean and well maintained.

I wasn't overly impressed with this community on our tour. The gentleman that guided us on the tour seemed nice and friendly however that is all the staff we saw. I did stop and speak to a few residents to see how they liked living there and they both had come from another community and said it was much better than where they had previously been. However, I found the community to be a little dingy and the studio apartments were smaller than what I had expected.

I am very disappointed in the way the majority of the staff treats not only the residents but the families as well or at least myself. There have been several times that I have questioned them about the machinery that my husband is supposed and the responses and the way I was talked to is completely unacceptable they are rude and unkind. I have found they have over medicated my husband to the point where he has been such a deep sleep I could not wake him. There is no bell cord in the bathroom or in the room so in case of an emergency he would not be able to get help. I really question the professionalism of this community and their regard to the resident and their safety.

We had a great tour here and the staff was able to answer all our questions The community was very nice offered a lot of amenities for the residents but unfortunately, they could not accommodate my parent's large dog.

I had a good tour of this community. Everyone was very kind, and helpful. The staff was informative, and my questions were answered overall. The experience went well overall, but this was not the community for my father, and his needs.

We had a nice tour by the staff, they were knowledgeable and answered all our questions. This community was somewhat smaller and mom didn't feel that there not as many activities or amenities as some of the other communities we saw. Mom said that lunch was okay. We didn't think this was the fit for mom.

I toured this community for my father, and his needs. Everything went well for the most part. The community was well-kept from what I saw. The staff I met was kind, and helpful. The experience was good one, but I did find another community that suited out needs better.

I had a nice tour of this community, everything went well for the most part. The community was falling in disrepair from what I saw. The staff was friendly, and kind. Everyone treated us well, but this was not the community for my father, and his needs because it was one of the most expensive in Gastonia NC.

I toured this community for my father, and his need. It was a nice tour overall. The community looked nice, and everything appeared to be well-kept. The staff was friendly, it was good experience overall.

The staff giving the tour did a great job they were knowledgeable and answered our questions and there seemed to be a lot of amenities for the residents living there. The rooms were a nice size and clean. I just didn't feel that my mom would fit in here.

I have recently made the move into this community and the adjustment has been a little difficult for me but things are going okay. The administration and management team have been very helpful. Anytime I have ever had a problem they made sure to address the situation right away and take care of the problem. I like that I am on the third floor and it is very peaceful for me in my apartment. The only thing I have noticed that is kind of depressing is that the other residents seem to be a lot further down in there health. They are not very coherent and not much conversation goes on.

I had a very nice tour here, The community and the grounds were well kept and the staff were very knowledgeable and answered all my questions. The residents seem to like living here as well. The apartments seemed a bit on the small side and I would have to arrange for more assistance for my wife with her daily activities than what is available here.

I toured this facility, but it wouldn't have been a very good place to place my loved one. The rooms looked very tiny and the doorways were small, which would have been difficult for my loved one because she has a larger wheelchair. Overall, it wasn't quite a good fit.

This community was nice and the staff gave me a great tour. I did feel that the apartments were a bit too small and when I toured the memory unit I felt that it was set up more for the advanced stages of the disease. My daughter also felt that the location was just too far out of the way from either of us.

This community was very nice and our tour was well done by the staff who were friendly and informative and answered all our questions. They served a good lunch and we enjoyed sitting and visiting with the other residents during lunch. I just did not think that would be to accommodate my mom's needs in the assisted living section.,

This place is quite urban with virtually no grounds. It has close to 113 units and a huge staff. It is all set in a square over three stories. It is all assisted living and the services were complete with medication administration included. Cable was included but not telephone. Other than morning chair classes there are no exercise facilities. We saw a one bedroom facing the street, and a two bedroom facing the street. They also have one bedrooms facing the courtyard. The one bedroom unit was fine, but you really are right on the street, with little privacy, no shading foliage to speak of and it would be loud as you are on a main street. We didnt get to see a courtyard unitl. They do allow small pets. The downside is how shabby the place is and how poorly cleaned and maintained. In nearly every common area we walked into the floors had not been swept, furntiture was in disarray, hardware was missing, doors were badly scuffed and paint was wearing off everywhere. There were baskets of laundrey sitting out in the halls, small stools and other personal objects which were obstacles for people to trip over. The staff were pleasant and welcoming, but I cant say it felt as if it were well maintained.

My parent was not happy with what they saw in the community. I let them be apart of the decision making. The room that was shown did not feel like the right one. We also saw that the residents here are more further along with their dementia and alzheimer . My parent know they would not be happy here.

Brookdale High Point did not give me the homey feeling I was looking for in a community for my mother in law. It was not as well-kept as other communities I had seen. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community for our current needs.

We toured Brookdale Cushing Park which was a very well-kept and clean community.The staff was friendly and answered all of the questions we had for them. We chose another community based on the way they priced out the cost, it seemed they wanted to nickel and dime everything.